Hmmm, I am very torn here (no pun intended). It is a good quality product, and I don't want to take away from that, but I would say only effective for mild to moderate itching. For severe itching like... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had some problems with my delivery and Cosi Care couldn't have been more helpful. They kept me really well informed and sent replacements as soon as they could using a different delivery firm. I... Se mer
I know from experience how frustrating and painful eczema flare ups can be and how I want to find pain free/steroid free options for my child. Which is why I bought this for my son as he suffers on... Se mer
Wasn't sure about it for that price, but a one off purchase to solve a huge sensory and skin issue? Worth every penny. It feels like an investment in healthier skin and less shame around itching and s... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av skönhetsprodukter
- också i
- Hälsa- och skönhetsbutik
- Kosmetika
- Leverantör av medicinsk utrustning
- Läkargrupp
- Skönhetsartiklar
Skrivet av företaget
Cosi Care is the words first to create safe scratching medical devices for itchy skin. A family business that started after the founder, Lauren, watched her little brother Rhys live with chronic eczema for over 20 years. The devices combine cold, massage and distraction from the mind and hands, to offer relief without the damage of scratching with fingernails. Less cuts, infections and scarring, with relief that works!
Kontaktuppgifter
Storbritannien
- cosi-care.com
4,1
Bra
149 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Great service, would recommend!
I decided to buy the scratch star having suffered with psoriasis, I have actually found it more useful for my LB who often gets irritating heat rash.
I was also fortunate to win the puffer ball on an insta giveaway, this is useful for the psoriasis on my scalp.
16 mars 2025
Omdöme utan inbjudan
Amazing product
Bought the roller and thankfully took it on holiday! caught a little bit too much sun on the first day, but wow the roller really saved me and helped the sunburn
I use the roller under my eyes and on my face. Love this product! Whoever made this product deserves an award. thank you
21 augusti 2025
Omdöme utan inbjudan
Genuinely can’t believe how useful this…
Genuinely can’t believe how useful this tool is. I have eczema behind my elbows and on my legs, I used to scratch so bad it would leave cuts and bruises all over my body. After a week of using it I can’t believe how my skin had healed and calmed down.
13 augusti 2025
Do not accept returns once opened
Do not accept returns once opened. No scratching sensation what so ever even with the rough ball. Stick to a hairbrush this is a scam
14 augusti 2025
Omdöme utan inbjudan
Svar från cosi-care.com
Hi Charlie,
We’re really sorry to hear you felt disappointed with the product. We did try to reach out via email to help resolve this, but unfortunately didn’t hear back from you. We’d still love the chance to support you further, so please feel free to get in touch at info@cosi-care.com.
Just to clarify for you and others reading — the Bumpy Ball is designed specifically for smaller areas such as fingers and hands. For larger areas like arms, legs, back or chest, our Scratch Star is the more suitable option, as each tool is created for a different scratching sensation.
We can also reassure you about quality: all Cosi Care products are designed in London and built from scratch to medical device standards. They’re made with aluminium finished in a custom biocompatible coating and FDA-grade silicone, thoroughly tested for skin safety. As we are MHRA registered, quality and safety are extremely important to us.
For hygiene and safety reasons, we can only accept returns on unopened products, which is why our policy is clear on this. That said, we’d really love to understand more about how you used the product so we can offer tips and ensure you’re getting the best results. We’re always happy to help and support in any way we can.
Warm wishes,
Cosi Customer Care Team
Unfortunately didn't work - No refunds
Bought the scratch star but did nothing for my eczema. It didn't feel like scratching unfortunately, so the product didn't work. I should have checked before but their refund policy specifies that you're not allowed to open the box. So there is no way to try it and return if it doesn't work, which makes sense as it doesn't. Just holding it was enough to realise £55 is an absurd price for "medical grade" plastic and metal. Would have been worth it if it worked though. Wouldn't recommend.
4 juli 2025
Omdöme utan inbjudan
Svar från cosi-care.com
Hi CCampbell,
Thank you for your feedback — we’re really sorry the Scratch Star didn’t feel right for you. Everyone’s eczema journey is different, and we’d love to learn a little more about how and where you used it so we can share some tips that might help.
The Scratch Star is designed for larger areas like arms, legs, hands, chest and back, and works best with a moisturiser so it glides smoothly while still giving that fingernail-like relief.
Just to reassure you on quality — it’s made from aluminium with a custom biocompatible finish and FDA-grade silicone, both tested for skin safety and chosen to be durable, safe and clean. As we’re MHRA registered, material choice and safety are really important to us.
If you’d like to chat more, please drop us a message at info@cosi-care.com. For hygiene reasons we can only take back unopened products, but we’ll always do our best to support you.
Warm wishes,
Cosi Customer Care Team
Excellent and thoughtful customer care…
Excellent and thoughtful customer care with a strong emphasis on what is right for each individual eczema sufferer.
21 november 2024
Omdöme utan inbjudan
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