Gem and Grishma have been very helpful during a difficult transition for my elderly parents who have had to move while their home is under repairs after a flood. Gem and Grishma have been responsive... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a very nice week at Laval everything was perfect! I especially had an amazing help from Meer, Gem, Regine, Tayyaba, Jihane and Grishma 😊 I have made some modification for my stay and had a lo... Se mer
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We are staying at a Corporate Stays property in Halifax. The Mrgaretta to be precise. We has a sudden non functioning of the air conditioning and the team of Ateeb. Hardy and Tayyaba (who i have a... Se mer
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Horrible company buyer beware! Customer service is Lacking. Do not stay at their properties!! I booked with them through Homes & Villas by Marriott Bonvoy at their JOSEFA by URBANISTA unit in Mexico C... Se mer
Företagsinformation
Skrivet av företaget
Corporate Stays is a leading provider of fully furnished apartments, executive suites, and corporate housing across Canada and Latin America. With over 20 years of experience and more than 1,000 units, we offer a reliable alternative to hotels and short-term rentals. Each apartment is professionally designed and furnished with Casa Suarez, our in-house brand, ensuring a modern and comfortable stay. All units include high-speed Wi-Fi, fully equipped kitchens, in-suite laundry, and access to building amenities. We specialize in monthly rentals, corporate travel, relocation housing, government stays, insurance stays, and extended-stay solutions. Our concierge and operations teams provide support 7 days a week for a smooth experience. Corporate Stays also benefits from strong corporate partnerships and returning business travelers, offering consistent quality and service. Whether you’re relocating, working remotely, or traveling for business, Corporate Stays provides safe, serviced, and professionally managed furnished apartments in top locations.
Kontaktuppgifter
4,1
Bra
53 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Super experience
Super experience. The guest services as well as apartment were both great !
1 december 2025
Omdöme utan inbjudan
Best experience!
Best experience!
My apartment is very spacious, clean, and in a perfect location.
11 november 2025
Omdöme utan inbjudan
Corporate Stays stole our $1000 security deposit
I rented a property from Corporate Stays in Montreal Canada for a short-term stay in September 2025.
Before my stay, and before completing payment, the company confirmed in writing that my $1000 security deposit would be refunded to a specific card.
Despite multiple follow-ups, they later claimed to have refunded a different, cancelled card, which was not even in my name.
The bank that CS claims the refund was processed to has confirmed in writing that no refund was ever received.
The company continues to insist they “completed” the refund but has refused to provide any proof of successful settlement or to issue the refund to the correct account. They simply shared a screenshot that indicates “initiated” but not “completed”!
This has now been going on for weeks, with contradictory explanations from their team and no resolution, our request for the security deposit refund was initiated over a month ago.
I now will be filing formal complaints.
Consumers should be extremely cautious when providing deposits to this company, as recovery appears unnecessarily difficult even with clear written agreements.
Oh and one more thing… the only positive review on this page which is increasing the rating is from the CEO himself. What an absolute joke!
3 oktober 2025
Omdöme utan inbjudan
Svar från CorporateStays
Hello,
Thank you for taking the time to share your experience. I am sincerely sorry for the frustration this situation has caused you — no guest should ever feel uncertain about the status of their security deposit, and I take this matter very seriously.
First, I want to clarify our policy:
**Corporate Stays refunds 100% of all security deposits according to our reservation terms**, and every refund must be fully completed, traceable, and documented. If there has been any confusion or inconsistency in communication, I personally apologize.
Regarding your case:
* I understand that you were expecting the refund to be returned to a specific card, and that there is a discrepancy between what was agreed upon and what was attempted by our team.
* You also mentioned receiving a screenshot showing the refund as “initiated” rather than “completed,” which is not sufficient proof and should not have been the final response provided to you.
* I agree that you deserve clear, verifiable confirmation of the refund settlement — or immediate correction if it was sent incorrectly.
I am personally escalating your file to our finance Director and Client Experience team to resolve this matter without further delay. To assist us in completing this properly, please email me directly at:
vladimir@corporatestays.com
Subject: Security Deposit
Please include:
* Your reservation number
* The correct refund method/card
* Any correspondence from your bank confirming no deposit was received
This will allow us to review the transaction logs, confirm settlement at the payment processor level, and — if necessary — reissue the refund immediately to the correct account.
As for your last comment, I understand your frustration. The positive review you referenced was indeed my own experience staying in one of our units, and it was clearly identified as being from me, not a guest. It was never intended to mislead anyone.
Your feedback is extremely valuable, and I appreciate you bringing this issue to my attention. My priority is to ensure that your refund is handled correctly and that no guest ever experiences similar difficulties in the future.
Thank you again for raising this matter. I look forward to resolving it promptly and restoring your confidence in our service.
Sincerely,
Vladimir Suarez
CEO – Corporate Stays
Do not believe the positive reviews
Do not believe the positive reviews — they are absolutely misleading. My experience with Corporate Stays in Ottawa was one of the worst I’ve ever had. I booked with them upon returning to Canada, and from start to finish it was a complete nightmare.
First, they charged me a $1000 “deposit”, which they claim is refundable after your stay. I have yet to receive a single cent back. Then, they added a “professional cleaning fee”, even though the apartment was anything but clean. The floors were filthy — my socks turned black just from walking around. There was dust everywhere, and food crumbs stuffed between the couch cushions, clearly left behind by previous guests.
When I arrived late at night after more than 12 hours of travel, I was greeted by a broken bed, a leaking shower that was already developing mold, a damaged blind, and furniture covered in dings and scratches. The furnishings looked like they had been picked up from garage sales. One side of the couch was broken and sat lower than the other side, and the kitchen table was so oversized for the space that it had to be shoved awkwardly into the living room, overlapping the couch. The hard plastic dining chairs were unbearably uncomfortable, and the kitchen island, which was bar height, had no bar stools — just one of the plastic kitchen chairs awkwardly placed beside it.
For a company calling itself “Corporate Stays,” there was shockingly no desk or proper workspace at all. The place felt more like a run-down dorm room than a professional rental. During my stay, one of the kitchen drawers broke off its track, adding to the growing list of issues.
To make matters worse, we had a terrible experience during their “fire alarm testing.” It was chaotic, poorly communicated, and incredibly disruptive.
I would never recommend Corporate Stays to anyone — not even my worst enemy. You’ll end up overpaying for a subpar, dirty, and poorly maintained apartment managed by a company that clearly doesn’t care about its customers.
Save yourself the frustration and look elsewhere. DO NOT BOOK WITH CORPORATE STAYS.
2 oktober 2025
Omdöme utan inbjudan
Svar från CorporateStays
Hello,
Thank you for taking the time to share your feedback. I am sorry to hear that your experience did not meet your expectations, and I want to address your concerns clearly and factually.
1. Regarding the Additional Cleaning Fee
Our records show that your reservation included a pet, which was not declared at the time of booking.
Corporate Stays has a strict pet policy to protect future guests, tenants with allergies, and maintain hygiene standards in all our units.
Whenever a pet stays in the apartment, we must perform an enhanced deep-cleaning procedure, which is why an additional cleaning fee was applied. This is standard industry practice and was communicated in our policy.
2. About Our Furniture Quality
You mentioned that the furnishings looked “old” or “from garage sales.”
I want to clarify that for the last 8 years, every single one of our units in Canada and LATAM is fully furnished exclusively by our own furniture brand, Casa Suarez.
We also have a strict renewal cycle:
🔹 All furniture is replaced every 36 months across all apartments.
Because of this, we do not understand the description given, and we would appreciate reviewing any photos you may have taken.
3. We Document Every Unit Before and After Every Stay
Our operations team takes timestamped, high-resolution photos:
Before check-in
After check-out
This helps us verify the true condition of the apartment.
If anything was not consistent with our standards during your stay, I fully apologize — and I would like to personally review the file.
4. About Cleanliness and Maintenance
If the unit was not cleaned properly prior to your arrival, this is unacceptable and not reflective of our procedures.
We have 7-day concierge support, and we would have gladly sent housekeeping or maintenance immediately to fix any issue if notified.
I apologize if you felt unsupported upon arrival.
5. Regarding the Security Deposit
All security deposits are processed and refunded according to our standard reservation policy.
If your deposit has not yet been returned, please contact us directly with your reservation details, and I will ensure our Finance Director reviews your case immediately.
6. Fire Alarm Testing
Building fire alarm tests are scheduled by property management or condo associations, not Corporate Stays.
However, I agree such events must be communicated clearly to guests, and I apologize if this caused inconvenience.
I would appreciate the opportunity to personally review your stay and ensure all issues are addressed properly.
Please contact me directly at:
📩 vladimir@corporatestays.com
Subject: Trustpilot Review – Ottawa
Corporate Stays hosts thousands of guests each year, and we take feedback — positive or negative — very seriously.
I genuinely thank you for bringing these concerns to my attention.
Sincerely,
Vladimir Suarez
CEO – Corporate Stays
Terrible Experience
We recently stayed at The Wedge in Victoria through Corporate Stays and the entire experience was poor and continues to be because our $1000 deposit refund remains outstanding after 23 days when they promise a return at day 10. The condo was incredibly uncomfortable - the sofa was the cheapest you could buy, the bed was hard as a rock, the water pressure was almost non-existent, and what they don't mention is this complex is on top of the homeless population Victoria so don't plan on getting much sleep between the noise created and the ongoing sirens responding to them. The condo is just so uncomfortable in every way. The only good thing I can muster is the walkability to the downtown - 15 mins or less. We will give them until October 10th and will then proceed with other action to have our security deposit returned. It all feels very shady. Consumer beware!
6 september 2025
Omdöme utan inbjudan
Svar från CorporateStays
Hello,
Thank you for sharing your comments. I want to clarify the situation regarding your stay at The Wedge in Victoria and the status of your security deposit.
1. Security Deposit Withheld Due to Documented Damages
Your deposit was not refunded because our team recorded significant damage to the sofa bed and found the unit in a very messy condition with multiple issues requiring repair and deep cleaning.
Corporate Stays documents every apartment before and after each stay with timestamped, high-resolution photos, and the photos from your check-out clearly support these findings.
As stated in our reservation agreement, when damages exceed normal wear and tear, the security deposit is applied to cover those costs.
2. Parties and Misuse of the Unit
Our operations team also reported signs of activity inconsistent with our reservation policies.
To protect the integrity of our buildings and respect for our neighbors, Corporate Stays has a strict no-party and no-gathering policy.
This policy is clearly stated in all confirmations and is a standard requirement across all our locations.
3. Furniture and Unit Standards
All units across Canada, including The Wedge, are fully furnished by our own brand, Casa Suarez, a hospitality-grade furniture line that we refresh every 36 months.
We maintain a consistent and modern standard across all apartments, and the furnishings in this unit were in good condition prior to your arrival, as confirmed by our pre-arrival photos.
4. Urban Environment Around The Wedge
The building is centrally located, offering strong walkability to downtown Victoria. Like many major downtowns in Canada, the neighborhood includes urban activity that is outside the control of Corporate Stays, though we understand it can influence the guest experience.
5. Final Notes
Our goal is always to provide a professional, well-managed environment for all guests and residents. When units are returned in proper condition, deposits are always refunded according to policy.
In this case, the documented damages and condition of the unit required us to apply the security deposit as stipulated in the agreement.
If you would like to review the photos or documentation related to your case, our team is available to provide them upon request.
Sincerely,
Vladimir Suarez
CEO – Corporate Stays
Worked, got fired, never paid in full
I was hired by Corporate Stays in through LinkedIn for a full-time remote freelance position. I completed the job exactly as agreed and was later dismissed after raising concerns about flaws in their productivity tracking system.
Despite multiple emails and proof of work delivered, they refused to pay me in full. I had to chase them for weeks just to receive part of the payment — and they still shorted me hours of work.
Their practices are unprofessional, exploitative, and dismissive — especially toward freelancers. I’m writing this review to warn other freelancers not to accept jobs from this company.
14 juli 2025
Omdöme utan inbjudan
Svar från CorporateStays
Hello,
Thank you for sharing your perspective. However, several points in your review do not reflect the actual sequence of events.
You were hired on a probationary basis for a remote position. During your first week, our management team observed that you were not attending scheduled meetings, not joining calls, and not responding to emails or internal messages. In a remote environment, communication and accountability are essential, and unfortunately these expectations were not met.
After reviewing your activity and the lack of participation, we made the decision to end the contract after one week, entirely within the probation period defined at the time of hiring.
Regarding payment, we have documented proof that:
You were paid for the full week,
Even though the work assigned was not completed,
And despite the fact that your productivity records, communication logs, and attendance did not meet the basic requirements of the role.
At no point did we refuse payment; the compensation was issued in accordance with the contract and with the hours actually submitted and verified.
Corporate Stays values professionalism and transparency, both with employees and freelancers. We also maintain detailed records — including emails, call logs, and activity reports — to ensure all HR decisions are fully supported and justified.
We wish you the best in your future roles.
Sincerely,
Vladimir Suarez
CEO – Corporate Stays
Absolutely the Worst Experience
Absolutely the Worst Experience – Stay Away from Corporate Stays Beyond Business
I don’t usually leave reviews, but this experience has been unacceptable and deeply disappointing.
We rented a flat from Corporate Stays Beyond Business for two weeks. From the moment we arrived, the problems began:
• The shower barely works.
• The washing and drying machines are not functional.
• There is no toaster.
• The flat was not clean upon arrival.
• The parking situation has been a mess for two days—we were promised it would be sorted out, but nothing has been done.
This morning was the worst part. I arrived at the flat carrying bags, with a 9-month-old baby, and couldn’t even get into the apartment. We were locked out and waited two hours before the concierge (not the company!) helped us get in touch with someone. The company itself did nothing to assist during that time. No one showed up, no call back, no support.
We called and were told that “the man in charge is off.” I’m sorry, but that is not our problem—this is supposed to be a professional company. Where is the accountability? Where is the service?
We’re still sitting here, with a crying baby, waiting for someone to help us get inside and resolve these issues. I’ve never experienced anything so poorly managed. This is not corporate, and it’s definitely not beyond business—more like beyond belief.
Avoid this company at all costs. Do not rent from them. You’ve been warned.
2 juni 2025
Omdöme utan inbjudan
Svar från CorporateStays
Thank you for taking the time to share your experience. What you described does not reflect the level of service we aim to provide, and I sincerely apologize for the inconvenience and stress this situation caused you and your family — especially while traveling with a young child.
After reviewing your case with our operations team, it is clear that several aspects of your stay were not handled properly: the shower and laundry equipment not functioning, missing basic items, insufficient cleaning upon arrival, parking issues, and especially the delay and lack of immediate support when you were locked out of the apartment. This is unacceptable, and I understand your frustration.
I want to assure you that corrective measures have already been implemented to prevent this from happening to future guests, including updated procedures for emergency lockouts, maintenance supervision, cleaning oversight, and weekend support coverage.
As a gesture of goodwill and to demonstrate our commitment to making this right, we would like to offer you one complimentary week in any Corporate Stays apartment, valid in any of our locations. Our team will help you select the property and dates that work best for you.
Please contact me directly at:
📩 vladimir@corporatestays.com
so that we may arrange your complimentary stay and ensure your next experience reflects the true standards of Corporate Stays.
Thank you again for your feedback. It helps us improve, and we appreciate the opportunity to regain your trust.
Sincerely,
Vladimir Suarez
CEO – Corporate Stays
Customer service is terrible
Customer service is terrible. I will update more if this ever gets resolved. Would not recommend at all.
2 mars 2025
Omdöme utan inbjudan
Svar från CorporateStays
Thank you for your comment. I understand that you are still waiting for a resolution, and I want to assure you that our team is already reviewing your case to address it as quickly as possible.
This is not the level of service we strive to provide, and I will personally ensure that you receive a proper follow-up and a clear answer.
Please contact me directly at vladimir@corporatestays.com
with your reservation number so we can finalize this matter without delay.
Thank you for bringing it to my attention.
Sincerely,
Vladimir Suarez
CEO – Corporate Stays
CEO and Founder Vladimir Suarez is an…
CEO and Founder Vladimir Suarez is an a**hole, his wife Gem Mendoza is rude and not polite. Worst housing experience ever in Montreal.
9 oktober 2024
Omdöme utan inbjudan
Svar från CorporateStays
Your comment contains information that is factually incorrect, and I need to clarify it for the sake of transparency.
1. GEM is not my wife.
She is a long-standing employee of Corporate Stays, and associating her with my personal life is inaccurate and unfair to her.
2. Personal insults do not reflect the reality of how we operate.
I am a professional and a human being, and I treat our guests and our team with respect. We serve thousands of customers every year, and we take pride in the quality of service we deliver.
3. We also have no record of a reservation matching this review.
If you were truly a guest and experienced an issue, we would be happy to assist you and address it properly.
You can contact me directly with your reservation details at:
📩 vladimir@corporatestays.com
We are always open to resolving real customer concerns, but we cannot address anonymous or inaccurate statements that do not align with our records.
Sincerely,
Vladimir Suarez
CEO & Founder – Corporate Stays
Sad to say.
Sad to say.
Absolutely the dirtiest place possible.
Previous occupant items still in unit.
Bedding and Towels soiled - some with blood.
Interior windows caked with crud etc...
A " cleaning staff " did come to wave a broom leaving none of the issues addressed.
But staff was very sure to apologize and state that customer satisfaction was a priority....
Priority for someone but certainly not them.
....
That was my review of a stay in 2023 - and guess what just happened this day November 30th of 2025 ? Over 931 days later - Someone from this wondrous group decided to look into the matter - I guess it takes that long for Corporate stay to respond to an issue proving their Priority to Customer care, concern and satisfaction. What a great organization.
14 maj 2023
Omdöme utan inbjudan
Svar från CorporateStays
hank you for bringing this to our attention. The situation you describe is extremely concerning and does not reflect the standards we uphold at Corporate Stays. Cleanliness is one of the most important parts of our service, and what you reported is far below what we expect from our housekeeping and inspection teams.
Before every check-in, our team completes a full cleaning, inspection, and a complete set of timestamped photos to document the condition of the unit. Based on your review, it is clear that something went wrong, and we need to investigate this immediately and thoroughly.
Items such as soiled bedding, towels, personal belongings from a previous occupant, or unaddressed cleaning issues are never acceptable in any of our apartments. If a staff member visited the property but did not properly resolve the concerns you raised, that is equally unacceptable and will be addressed directly with the team involved.
I would like to review your case personally. Please contact me at:
📩 vladimir@corporatestays.com
with your reservation number so we can examine the inspection photos, cleaning logs, and determine exactly what occurred, and take proper corrective action.
Customer experience is a real priority for us, and your feedback helps us identify and correct failures in our process. I appreciate you taking the time to share this, and I look forward to resolving it with you directly.
Sincerely,
Vladimir Suarez
CEO – Corporate Stays
Great service and luxury apartments
At CorporateStays.com we are focus on great service and offering the best luxury furnished apartments in our markets!
27 maj 2014
Omdöme utan inbjudan
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