Cornetbarcelona Omdömen 

212
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great product- Great customer service. I ordered 2 stemless wine glasses after seeing them advertised on Instagram. There was an issue with delivery on the part of Parcelforce. Without question Susa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This past month I made my 3rd purchase from Cornet Barcelona. First time was my granddaughter’s wedding a year and a half ago. I bought the stemless wine glasses. Only because they were so be... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I felt very duped by this company. They market that their glasses are made by “artisan craftsmen” giving the impression they are made in Barcelona. They are not, they were delivered directly from t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

2 Wassergläser und eine Wasserkaraffe der Serie Sagrada habe ich gekauft. Kein Glas gleicht dem anderen. Das Sonnenlicht lässt das Mosaik in herrlichen Interferenzen erstrahlen. Man spürt das Herzblu... Se mer

Företaget har svarat


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

212 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(212)

42 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Misleading advertising!

Received my glasses this morning which I had ordered for a Christmas gift.The glass colours are a lot less vibrant than shown on the website.
Very deceptive advertising on the website suggesting that these glasses are hand blown in Spain, when in fact they were made in China. At that price would not have purchased, how disappointing.
Lastly to be charged an exorbitant fee for safe packaging and delivery, they arrived in a lightweight cardboard box with a thin layer of bubble wrap, not from Spain but from England. Not so very special or safe!

18 december 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Dear Maureen,

This is Susana from Cornet Barcelona.

I truly regret to hear that your experience hasn’t met your expectations, and I’m really sorry to hear you’re disappointed with your purchase.

Your satisfaction is very important to us, and we’d love to look into this matter further to help resolve your concerns.

Could you kindly reach out to us at wecare@cornetbarcelona.com so that we can verify your order and offer you the best possible support? Please know that we´re here to assist you every step of the way.🙏

Regarding your concerns, I’d like to clarify that our art pieces are designed in Barcelona, and they are lovingly handcrafted in workshops that specialize in artistic glassware.

These workshops of ours have a long tradition of handcrafting and hand-painting fine wine glasses. They are located in both Europe and Asia, with a combined experience of over 60 years, which ensures each piece is crafted with great care and expertise.

At Cornet Barcelona, we take great pride in maintaining high-quality standards, and we select our manufacturing partners carefully to provide the best-handcrafted glassware that we know will delight our La Familia members.

Additionally, we chose to have one of our fulfillment centers in the UK to help offer lower shipping costs and quicker delivery times for our customers based there, while maintaining our commitment to delivering our art pieces with care.

I hope this explanation helps clarify things.

Nonetheless, please don’t hesitate to get in touch at wecare@cornetbarcelona.com if you have any further questions or concerns. I’m here to assist you however I can.

Sincerely,

Susana

Betygsatt 5 av 5 stjärnor

I have received outstanding customer…

I have received outstanding customer care from Coronet Barcelona. Recently I ordered an Imperial Decanter. At some point the tracking information indicated that my package had been delivered however, I had not received any package. I notified Coronet Barcelona of this situation. They encouraged me to contact the delivery company. After contacting several companies I found the company that had my tracking number. They indicated they had attempted to deliver the package three times and were not able to get into my apartment building and had sent the package back.
I sent this information to Sofia at customer care. She arranged to resend the package using UPS who is set up to leave a message with a place where the package can be picked up from if they can’t get in to deliver.
I have now received this beautiful decanter and I am totally pleased. I loved the customer care I received from Sofia. I felt like part of the Coronet Barcelona family.

11 december 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hi Laurel,

It's Sofia here. 😊

Thank you so much for sharing your experience. I'm absolutely delighted to hear that you’re happy with your beautiful Imperial Decanter!

I truly appreciate your patience and persistence throughout the process, and I’m so glad we were able to get everything sorted out for you.

It means a lot to me that you felt supported and cared for along the way.

Our goal is always to make sure our customers feel like family, and reading your review is truly the best compliment I could receive.

You’ll always have a friend here at Cornet Barcelona! 🌟

Thanks again!

Sofia

Betygsatt 5 av 5 stjärnor

Outstanding customer service!…

It is hard convey how pleased we are with the hand blown stemless wine glasses from Cornet Barcelona. Every time that we use them we will transported back to Segrada and the magical times in Barcelona. I could go one all day expressing my gratitude to Sophia and her associates for getting the glasses to us after my mistake on the proper shipping address. I feel like I have made new friends. Thank you all.

12 december 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hi Bruce,

It's Sofia here.

Thank you so much for your incredibly kind words! ❤️

I’m absolutely thrilled to hear how much you love your new art pieces and that they’ve brought a piece of Barcelona back into your home.

It means the world to us that every time you use them, you're transported to such magical memories!

Also, knowing that you feel like you’ve gained new friends through this experience truly warms my heart! 😊

Please don’t hesitate to reach out anytime—you’re always welcome here.

Wishing you many more memorable moments with your beautiful glasses! 🌟🍷

With all my gratitude,

Sofia

Betygsatt 5 av 5 stjärnor

Customer care par excellence!

In early November I answered a questionnaire from Cornet Barcelona with regard to my experiences from browsing their website. The only negative comment in my reply concerned the lack of stock currently available for purchase on their website. The main item I highlighted was the continuously 'sold out' warning with regard to their champagne flutes. I soon heard from Susana, the Customer Care Manager, who informed me that she could source a set of 4 after a review of their remaining stock if I was interested. I ordered the flutes and they arrived just over a week later. They are very delicate and stunningly beautiful. I have ordered sets of wine glasses in the past from Cornet Barcelona but these far exceeded my expectations. Sadly, one of the flute stems was broken in transit but again, Susana was able to quickly resolve the issue and send a replacement. Customer care par excellence!

4 december 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Dear Djh,

Susana from Cornet Barcelona here.

Wow, thank you so much for taking the time to share your wonderful experience with us!

It truly warms my heart to know how pleased you are with both our service and your new ‘Sagrada’ Champagne Flutes.

I hope these elegant pieces bring even more joy and beauty to your dining moments, especially during this holiday season.

Creating lasting memories over something as special as our art pieces is what we always aim for, and it’s lovely to hear how much they’ve impressed you.🥂

It has been such a pleasure to assist you and ensure everything went smoothly. I truly appreciate as well your patience and understanding throughout the process.

Please know that I’m always here to personally assist you, so don’t hesitate to reach out anytime at wecare@cornetbarcelona.com. Your satisfaction is our top priority.

Wishing you a beautiful holiday season filled with joy, and a Merry Christmas!🎄

Greetings from Barcelona,

Susana

Betygsatt 5 av 5 stjärnor

Best customer service ever!

Incredible customer service and product. I ordered their gorgeous wine glasses and accidentally got the wrong one. I emailed them to ask if I could do an exchange and got to talk to a real person !! She made the exchange extremely easy for me. They were so nice and so helpful. Could not recommend it more. Plus the glasses are just amazing. So beautiful! Thank you so much!

21 november 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hi Alisha,

It's Sofia from Cornet Barcelona here. 🥰

Thank you so much for your amazing review!

I’m so glad I could assist you with the exchange and make the process easy for you.

It was truly a pleasure to help, and I’m so happy to hear that you love the wine glasses! Now it's time to enjoy them. 🍷✨

I really appreciate your kind words about the customer service — it means a lot to me personally.

Thank you for choosing us, and I hope you enjoy your gorgeous art pieces for many toasts to come!

If you ever need anything else, please don’t hesitate to reach out.

Wishing you a joyful holiday season. ❤️

Sofia

Betygsatt 5 av 5 stjärnor

Exquisite glasses, and amazing customer service

My experience with this incredible company, and these beautiful exquisite glasses all started about a year ago when I ordered set for my eldest son and for my mother. And then my mother, who loved them so much, purchased a set of four for all three of her children!
Because blue is my favorite color, I wanted to exchange my four “Sagrada” for the blue “Nativity”. I contacted customer service who indicated I
needed to wait six months because they were in the process of perfecting that particular style. It was so worth the wait When I finally got them. Just love love love the blue nativity. There were a couple of lines in the artwork that were not pleasing to me and when I contacted customer service, they had no problem shipping me a replacement for me to choose whichever ones I prefer. Customer service for all of my exchanges and purchases has been seamless and they bend over backwards to ensure that the customer is getting the utmost service and care.
All the glasses, Regardless of style or color, are absolutely gorgeous , and make a glass of wine even more enjoyable 😆. My mom, my kids, and my brothers are all enjoying the beautifully crafted artistic ! Highly recommend this company and their product for yourself and for gifts for your friends and loved ones.

17 juli 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hi Caryn,

Susana here. I wanted to express my sincere gratitude for taking the time to share such a wonderful review. Your feedback truly warms my heart! 🥰

I'm delighted to know that our customer care has left a positive impression on you, and I'm especially thrilled about the joy your new 'Nativity' wine glasses have brought into your home.

And the fact that you have shared the beauty of the glasses with your family fills me with joy. Please extend my warmest regards to them! ❤️

I hope that the glasses continue to elevate your family's drinking experiences, creating more cherished moments together.

Once again, thank you, Caryn, for your incredible feedback.

If there's anything you need in the future, please don't hesitate to reach out to us at wecare@cornetbarcelona.com.

Cheers! 🥂

Susana

Betygsatt 5 av 5 stjärnor

Outstanding Customer Service

We loved the look of the Sagrada glasses. Unfortunately, they began to crack even though we took good care of them. I contacted the company and they were very responsive. After shipping the damaged glasses back, they sent two new one's, entirely at their expense. I would highly recommend this company.

22 juli 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hi Sam,

It's Sofia from Cornet Barcelona here! 🤗

Thank you so much for your kind words and for taking the time to share your experience with our art pieces.

I appreciate your understanding regarding the issue you encountered. I'm happy to hear that you now have your glasses in perfect condition and ready to be enjoyed!

Your recommendation means a lot to us, and we are grateful for your support.

Thanks again, Sam! 🙏 Greetings from Barcelona.

Sofia

Betygsatt 5 av 5 stjärnor

Art is Life and Life is Art.

Paul Cezanne once said that “Life is art. Art is life. I never separate it.”
And drinking wine from a piece of art made by the Cornet Barcelona artisans makes life all that more special. We are proud owners of three sets of Cornet Barcelona wine glasses and when we enjoy a glass of wine with dinner each evening, the experience is enhanced when we hold these artisan glasses in our hands. Beautifully crafted, each one unique with subtle nuances, not unlike the wine they hold.
These lovely glasses represent the very best craftmanship quality. It is a joy to own and to admire them on a daily basis.

23 juli 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hello Joe,

Constanza here! I hope you are having a wonderful week.

Thank you for sharing this amazing review! 😊

I’m thrilled to hear that you own three sets of our wine glasses and enjoy them each evening.

It's fantastic to know that the glasses enhance your experience and that you appreciate their uniqueness. 🍷

Your words mean so much to us, Joe. Thank you again for your continued support.

Cheers!

Constanza

Betygsatt 5 av 5 stjärnor

ART AND SCIENCE IN THE MOST PERFECT RAPPORT

Imagine this. You just spent an unforgettable day in one of the world's most beautiful and enchanting cities. For the rest of your life, Barcelona will become an inextricable part not solely of your memories, but of your very essence as a person, of who you are in the deepest reaches of your soul. Perhaps you strolled down the tree-lined boulevards of La Rambla hand in hand with your soulmate, past the colorful kiosks, flower markets, restaurants, and living statues, in awe of the beauty and history of the city. And finally reaching the Columbus Monument, pointing the way towards a new world of unknown adventure, you breathe in the unfathomable mysteries of the Mediterranean Sea, restless and melancholy in its azure Neptunian undercurrent, so near, yet unattainable. Perhaps you stopped for a glass of wine in the Barri Gòtic, its medieval architecture and labyrinthine streets beckoning you to discover the passionate secrets of its history. And then you reveled in the wonders of Passeig de Gràcia, its lavish, sprawling boulevard captivating you with the architectural genius of Antoni Gaudí i Cornet. The eloquent, undulating beauty of Casa Batlló and Casa Milà, abounding in symbolism and standing proud and defiant of time as pillars of Gaudí’s Modernisme, speaks to your heart. Gaudí’s artistic vision you say, is time-transcending, ahead of his time—and of ours.

But you saved the best for last. It is almost sundown, and you walk into Gaudi's Sagrada Familia Basilica. You are in a dream state, enraptured by the basilica’s opulent architecture, a magnum opus of late Gothic, Catalan Modernisme, and Art Nouveau style, and by its exquisite stained-glass window configuration, which evokes a stairway to the stars. It is hauntingly beautiful to sit in solitude as the last rays of the setting sun cast an ethereal glow through the windows, creating an almost gossamer effect with its gold-infused translucence and illuminating the interiors as if one were suspended in a surreal, entrancing dream, somewhere between heaven and earth. Someone at the organ plays Bach's Toccata and Fugue in D minor. The mysterious, penetrating notes ravage your soul with metaphysical fire, and you can no longer remain bound to your earthly existence. The captivating fragrance of frankincense and myrrh lingers in the air and summons you to the beyond. Spellbound, you experience a sense of ecstasy as you had never felt before, an aesthetic phenomenon of visual and musical perfection—a transcendence of the human spirit—a sublime connection with the divine—a mystical dialogue between the architect, the composer, and you.

And then as the last haunting notes of the Fugue resonate in your mind, you awaken from your reverie and realize that you are not in Barcelona, but in your own home—perhaps in Paris or Rome, or in London or Chicago. Your heart sinks as you yearn for the alluring phantasmagoria, for the almost impossible beauty that you left behind. Yet there is a consolation. For in your hand is a piece of that magic and history. In its perfect symmetry and design, the Cornet ‘Sagrada’ balloon wine goblet, in concert, captures the symbolism and intense polychromatic colors of the basilica’s stained-glass, and evokes Barcelona’s cosmopolitan and exuberant joi de vivre, as no other piece of art glass has done. Each goblet is a unique and sophisticated sculpture that exalts the organic-inspired beauty and sinuous curves of the Art Nouveau style prevalent throughout La Belle Époque and the origins of the basilica. There is a marriage of poetry and eloquence of form, and of the most exacting engineering design in the shape, texture, and feel of these goblets. There is no need for wine. In their unsurpassed beauty, these pieces can stand alone as a venerable form of art. Yet when paired with a good vintage, the colors seem to take on a life of their own, and the magic begins. You swirl the wine and inhale its rich, full-bodied aroma. Like dancing crimson flames, the deep burgundy notes enhance the goblet’s hand painted scarlet, azure, and gold motifs, and it is almost as if a piece of the basilica sparkles in your hand. Equally as beautiful, with its luxuriant bowl and gracefully elongated swan neck, the wine decanter is at once a stunning objet d’art and a sophisticated instrument of aeration for enhancing the nuances and aromas of fine wine.

The Cornet collection elevates the tasting experience and exquisitely captures the essence of Gaudi’s basilica. Indeed, in these exceptional pieces, the discriminating consumer finds art and science in the most perfect rapport.

.

16 juni 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hello Carilyn,

It’s Constanza here! 😊 I hope you are having a great week.

Thank you for taking the time to write such an amazing review. Your comment has rendered me completely speechless. I don't know what to say!

I can feel the dedication, effort, and enthusiasm you put into it.

I truly appreciate that you highlighted the key points of Barcelona. Your description of the city is so vivid! I can imagine myself taking that tour, walking through La Rambla to the Columbus Monument, exploring Barri Gòtic, and visiting the other areas you mentioned, until finally reaching the breathtaking Sagrada Familia.

The way you related the Sagrada Balloon Wine Glasses to the stained glass windows of the Basilica is incredible. I felt the special connection between the glasses, the Sagrada Familia, and the city itself.

I’m delighted that you appreciate the uniqueness and beauty of the glasses and the decanter. It’s fantastic that you love them even without filling them with your beverage.

There is nothing more comforting than hearing that you truly see them as pieces of art that elevate your tasting experience.

Thanks again, Carilyn, for your dedication and your wonderful review.

Warmly,

Constanza

Betygsatt 5 av 5 stjärnor

Comunication

Comunication and felt very honest and truthful and did not hide anything therefore I will be back

5 juni 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hi!

It's Sofia from Cornet Barcelona here. 🤗

Thank you so much for your 5-star review! We truly appreciate your feedback.

I'm happy to know that you felt comfortable and well-informed throughout your experience with us. That's for sure one of our goals! 💯

I'm here to help, so don't hesitate to reach out if you need anything.

Greetings from Barcelona,

Sofia

Betygsatt 5 av 5 stjärnor

Absolutely stunning!!

I am so happy with my new stemless wine glasses. I love the way they carefully pack each set. Each glass is beautifully made. I can’t wait to have my friends over for dinner so I can show off my amazing glasses! Thank you Cornet Barcelona! I’ll be ordering the whiskey glasses soon!

6 juni 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hola Cherrelyn,

It's Constanza here!

Thank you so much for your lovely review. 😊

I'm thrilled to hear that you love your beautiful Sagrada Stemless Wine Glasses and appreciate their uniqueness.

I'm sure your table will look amazing with these glasses, and your friends will love them as well.

It's wonderful to hear that you're planning to add more pieces to your collection.

Thanks for your support, Cherrelyn! ❤️

I'm always here if you have any questions.

Greetings from Barcelona!

Constanza

Betygsatt 5 av 5 stjärnor

This Was My Daughter’s Birthday

Our experience started actually on May 10th, 2024, I received a box from Conetbarcelona, of an order I placed for a wine decanter. The box for decanter, inside was as beautiful as the decanter itself. It was beautifully lined as the decanter was nestled in the box. This was our third order of glassware, the history behind it was as impressive as the glassware itself. My daughter, who we purchased the glasswear for, is envied by all of her friends to have pieces that are not only practical, but can be beautifully displayed as well. She was ecstatic, upon receiving the decanter, for her now growing collection. It is something she can pass down through the family if she want’s too, as well.
However, as far as I am concerned the real treasure was to find a company that is as passionate about their customers, as they are of the products they sell. It is a rare find to have a company so concerned about its customers. I have a strong feeling that this will not be my last purchase either.
You want a company with integrity, about themselves, their product, and interest in their customers? I believe Cornetbarcelona is one of those rare ‘gems’. I’m glad I found them.

12 maj 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hi Mark,

Constanza from Cornet Barcelona here! 😊

Thank you so much for sharing your experience with us and for your continued support.

It’s wonderful to hear that you all love the beautiful Sagrada Wine Decanter, and we're thrilled that your daughter is enjoying her growing collection.

We are honored to have you as members of our 'Familia'. There's nothing more comforting than knowing our customers are very happy with our service.

We always strive to do our best and continually improve to offer the best service to all our customers. I'm truly grateful and overjoyed that our dedication comes through, and that you consider us an integrity-driven company. 😍

Thanks again, Mark!

Greetings from Barcelona!

Constanza

Betygsatt 1 av 5 stjärnor

Order#7818 Expensive and low quality

After doubting some time decided to purchase the Sagrada Wine Decanter and two Wine Glasses Balloon for a wedding gift.

The only positive thing I can think of is that the delivery went fast from Spain to the Netherlands besides that communication is not great. I have sent multiple emails but only receive answer when they see it fit.

As mentioned before we purchased this for a wedding gift, upon arrival we noticed that the glasses (one more than the other) and decanter detail work looked a bit sloppy. Not the quality I expect for this price and also in their own words:

''After being crafted to the ideal shape, our luxury wine glasses are painstakingly hand-painted by artists with more than 60 years of combined experience and an unparalleled attention to detail.''

We understand that no glass is the same but this about the bad detail work.
(Too bad I can not attach a file so I could show it here.)

I directly contacted the company, they did provide a response within 24 hours which is great but no solution. I suggested swapping everything for a new set over a week ago. Unfortunately I still haven't received a response. A solution would now be too late for the wedding.

24 april 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hi Davey,

It's Sofia here.

Thank you for sharing your honest review with us.

I have already contacted you via email, however I'd like to apologize here as well.

I'm sincerely sorry for the experience you've had with your recent purchase of our art pieces.

I completely understand your disappointment with the quality of the craftsmanship, especially considering the significance of the occasion for which you purchased the items. Our goal is to provide pieces that meet the highest standards of quality and craftsmanship, and it's sad to hear that we fell short of your expectations in this instance. 🙏

Regarding your mention of reaching out to us, I want to clarify that I did respond to your initial message and offered to initiate the replacement process promptly. However, it seems there may have been a miscommunication, as I didn't receive a follow-up from you.

Nonetheless, I can imagine how frustrating it must be for you not to receive my emails, and I'm truly sorry for any confusion this may have caused. It is possible that my emails might have mistakenly landed in your spam folder. It is very rare that this happens, but just in case, would you mind checking your spam folder as well?

Rest assured, we are dedicated to resolving this matter and ensuring your satisfaction with our brand. Please feel free to reach out to me directly so we can work together to find the best solution for you.

Thank you for giving us the opportunity to address your feedback, and once again, please accept my apologies for any inconvenience caused, Davey.

I wish you a good day,

Sofia

Betygsatt 5 av 5 stjärnor

Beautiful quality art!

I saw the add on Facebook and then went to your website. I needed some housewarming gifts for special friends. I ordered some for them and some for myself. Both my kids are in the wine industry and they travel all over the world. Now I have some exquisite glasses to share wonderful wine in. The craftsmanship is beyond beautiful. When filled with wine they truly sparkle in the firelight or the sunlight. Thank you for your great service.

12 mars 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hi Debra,

It's Sofia from Cornet Barcelona here!

I'm in awe of your kind review. Thank you for taking the time to write your opinion. 😊

It makes me very happy that in need of such a special gift you decided to count on our art pieces. They really enhance our most special dates. And I'm sure you will enjoy them too with your favorite wine!

Thank you for appreciating the craftsmanship, Debra. It's a pleasure to have you as part of our 'La Familia'. ❤️

Greetings from Barcelona. We wish you a beautiful day!

Sofia

Betygsatt 5 av 5 stjärnor

This company stands behind its workmanship!

I received my beautiful stemless wine glasses, however, one glass had an imperfection at the rim. I contacted Cornet Barcelona, and they replaced the glass with a new one. Susana sent a pre-paid label for me to return the imperfect glass. Once it was received, they sent me the replacement. The process was simple, and it shows that the company stands behind excellence and craftsmanship. I now have a gorgeous set of four perfect works of art, and I couldn’t be happier!

1 mars 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hola Faith,

Constanza from Cornet Barcelona here!

Thank you so much for sharing your experience and for your great review. 🤩

Even though you received a glass with an imperfection, I’m glad that my colleague Susana helped you with a replacement for this art piece and you are happy with your beautiful new Set of 4 Sagrada Stemless Wine Glasses.

We are very committed to the satisfaction of our treasured customers and members of ‘La Familia’. 🥰

I’m sure that you will enjoy these art pieces for many years to come!

Thanks again, Faith! I wish you a fantastic weekend,

Constanza

Betygsatt 5 av 5 stjärnor

Truly excellent glassware

I had been looking at the Cornet glassware for some time and decided to buy some for my wife as a present for Valentine's Day.

She loves them! They are so much better when you see them in your hand. The craftsmanship is at the highest level and it's good to know that what you have will be unique as every piece is made by hand.

I can do nothing other than thoroughly recommend Cornet and its products.

14 februari 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hello, Woollie,

It's Sofia from Cornet Barcelona.

Thank you so much for such a wonderful review.

I'm pleased to learn that these art pieces were a Valentine's Day gift for your dear wife. It's fantastic that she loves them! 🙏❤️

We appreciate that you value the work and craftsmanship behind each piece.

I hope you can enjoy them for many more February 14th! 😊

Thank you for your words and for recommending our pieces.

Cheers! 🥂

Sofia

Betygsatt 5 av 5 stjärnor

'Sagrada' shot glasses

This is my 3rd purchase from the 'Sagrada' collection by the master artisans of CoronetBarcelona. The shape and weight is perfect and the colors are awesome.

Drinking from museum quality hand-blown vessels is a unique experience.

I hope they will also add bowls to the collection.

14 februari 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Dear Ralph,

It's Sofia from Cornet Barcelona.

Wow, what a wonderful review! We are so grateful for your words and happy to hear that this is your third purchase. 🙏😊

You have described our art pieces in the best possible way.

Thank you for your love and support. Seeing that you enjoy the 'Sagrada' pieces is our main goal.

I hope you enjoy them for many years to come.

Greetings from sunny Barcelona. 🥂

Sofia

Betygsatt 1 av 5 stjärnor

Disappointed

I ordered a set of stemless wine glasses and received highball glasses instead. After I returned the wrong order, Cornet Barcelona was supposed to send the correct glasses. Never received them and was told they were "lost in transit". About six weeks later and numerous emails to the service department, I finally received a refund.

5 januari 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Dear Patricia,

It's Susana from Cornet Barcelona.

On behalf of the Customer Care team, we sincerely apologize for the issue you experienced with us.

Our goal is to provide each of our valued customers with the best possible experience, and we're sorry that we let you down.

After reviewing your case, I've seen that we attempted to rectify the issue by reshipping your correct order. However, during our investigation, we found that this reshipment might experience an unforeseen delay.

Unfortunately, we have seen a significant increase in delayed packages over the past year, especially during peak seasons when carriers are overwhelmed with the number of parcels being shipped.

Despite our best efforts to fulfill your order and generate the shipping label on time, we cannot control the speed at which carriers operate. Therefore, we must set a date to consider your order lost in transit so that we can offer you a reshipment or full refund.

Nonetheless, I completely understand that the recent inconvenience was caused due to the pickup error that occurred. We apologize for the trouble caused and take full responsibility for our mistake.🙏

We assure you that we'll take this issue seriously and work closely with our care team and fulfillment team to prevent such occurrences in the future.

We hope that you can give us another chance to make things right for you, and we will ensure that your order is delivered and your needs are met.💯

If you have any further questions or concerns, please feel free to reach out to us at wecare@cornetbarcelona.com. I'd be more than happy to assist you.

Sincerely,

Susana

Betygsatt 5 av 5 stjärnor

When I saw these beautiful glasses I…

When I saw these beautiful glasses I knew that they would be perfect for our daughter who at one time worked at a fine dinning restaurant. She became a "Member of the Court of The Sommelier" learning all about wine. It was so special to open the box and see the beauty of the craftsmanship of the glasses and the care and beauty in which they were presented in the box .We also purchased the book "CORNET BARCELONA" so she can read the history behind these glasses and treasure them even more. Thankyou to the glass blowers and artists who create and paint these beautiful glasses with such detail, heart and love of their craft!

15 januari 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Hola Sondra,

Wow, thanks a lot for choosing our glassware as a present for your very dear daughter!🤩

For sure, she'll feel the effort you've put into looking for the perfect and unique gift for her. Also, our exclusive little storybook will surely add more meaning to this gift.

Thanks a lot for the trust, Sondra!🥰

Please don't hesitate to message us if you have any questions or if you need anything. I'll be happy to assist you.

Much love from Barcelona!❤️

Susana

Betygsatt 5 av 5 stjärnor

Customer service was great

Customer service was great when I had an issue. One of the glasses we received as a Christmas gift had a piece fall out while I was drying it. I was heartbroken that one of these beautiful glasses was useless. Once they had the order details from the purchaser and a photo from me a replacement was sent quickly and no hassle. I really appreciate their responsiveness when I wasn’t the buyer. I am super grateful for the way they handled it. No shame or blame.

15 januari 2024
Omdöme utan inbjudan
Logotyp för Cornetbarcelona

Svar från Cornetbarcelona

Dear Dorothy,

Thank you for posting your pleasant experience with us!❤️

We're glad to help you. You have been so patient as well during the process. The trust and chance you've given to us are meaningful so we can rectify the issue with you. 🙏

We hope your glasses make your dining and drinking moments more special. ❤️

If you need anything in the future, always feel free to message us. We're glad to assist you!

Thanks again and have a beautiful day, Dorothy.

Susana

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer