Co-op Live  Omdömen 

We went to see Andre Bocelli on Friday 25th April. The show was amazing but this was ruined for us by one woman in tbe row in front who filmed on her mobile throughout the concert. We were in block 109 row 17. If you want to look at your phone for 2 hours don’t go to a concert. It is selfish &inconsiderate. My evening was ruined by this individual.

After a long walk to the venue we then queued for an hour. It was chaotic, lines of people everywhere. We discussed leaving the event well before the end to beat the inevitable chaos. It was stressful & we hadn't even got inside yet. After considering how much worse it could get we decided we really didn't wish to endure anymore & actually walked away. It cost us £242 to stand in a queue.

My partner is a medic who was concerned for the significant amount of people queuing with mobility issues & only one ambulance in sight. I wish I could say different & I want it to succeed. You need an experienced Manager to come in & get it functioning on a much more competent level & will encourage people to return. As it stands I wouldn't return even if it was free.

We went 25.4.25 to see Andrea Borcelli. This place is way too big and therefore has subsequent problems . The queue to get in was ridiculous. We waited in a long line for 20 minutes. We missed Andrea coming on to the stage and were made wait outside the auditorium till the show had started. There is not enough toilets through out the venue . This was a very expensive concert platinum tickets . They should have a different queue for people purchasing these expensive tickets. Can’t comment on the food as we never had any. We had a 50 minute wait again in a lengthy queue to get back into the City on a tram. Definitely won’t be back such a shambles .

We are giving five stars as Andrea Bocelli was amazing. A wonderful concert with some added performers who were a real bonus. We were very pleased to have seen him perform.
Although high up we had a good view, better than we thought. We could see where some wouldn’t have such a good view though. With regards to queuing to get into the venue, this was difficult and clearly needs looking at. However, the stewards were incredibly kind to my husband who was clearly struggling and ushered us in through VIP entrance. Again, inside stewards were friendly and helpful. I can’t comment on prices of food and drink as we didn’t purchase any. But I would have expected prices to be on the high side like any venue. The free non alcoholic gin and tonic was great though! I don’t think anyone should have food in their seats while the concert is on. It’s disrespectful to the performers and annoying for other concert goers. Driving from the venue, we did expect it to be busy but we were lucky to get out fairly quickly. Again, needs more organisation. Taxi pick up points need looking at too as these were causing traffic build up.
So although some thoughts on the venue, overall a good experience. But of course, we were there to see Andrea Bocelli and for that we have absolutely no concerns, he was just perfect.

Thank you to the Co Op Arena. After being stuck in traffic for ages, myself and my disabled mum were escorted through the building to our seats. We weren’t ’staying longer at the bar’ as suggested by some reviews!!! Stewards were reminding people to put away their phones too. The sound quality and production were superb. A very emotional and memorable evening. Thank you and the staff very much indeed.

It took 40 minutes from Andrea Bocelli coming on the stage before people were eventually seated...people were being allowed in with their drinks in hand so clearly were " late leaving the bar" which majorly disrupted the beginning of the show...stewards walked past the throngs of mobile phones stuck in the air by inconsiderate people...despite the announcement of no recording allowed. I complained at " fan assistance" at the interval to basically be told " people have paid for their ticket so we can't refuse them entry" absolute circus down on the floor with people seated in wrong seats being moved mid show...that and people stuffing their faces with pizza...just disgraceful, inconsiderate and rude. Co op arena off my list in future...AB was amazing..i settled into the second half..but couldn't go through that again... it seems the co op prioritises profit over customer experience....very disappointed co op and will take my business elsewhere!!

Just got back from Andrea Bocelli event.
The event was superb and the sound was good.
However for a new(ish) venue, and this being my first visit, I was very surprised and disappointed by some aspects.
We were sat in block 304 row 10 and our view of the video screens at the back of the stage was severely obstructed by what I think were the speakers hanging down from the roof. Which genius thought this was a good idea?
Secondly the access stairs are a trip hazard at the end of row 10, with several people tripping and 1 lady actually falling. I am amazed that this arrangement received Building Regulations Approval, but then again perhaps I shouldn’t be.
I wasn’t surprised at how expensive the food is, as once inside you are a captive audience, but to charge £8.80 for a small can of water and a small portion of luke warm fries is a total rip off.

The ticketmaster website, and reminder emails, state the Andrea Bocelli concert starts at 6:30. I had to stand outside in a long line for 40 mins then on entering the coop live was told the start time was 8pm, not 630pm. No seating outside the concert hall. Please can you provide these outside the hall doors. My hip and knee found it very hard. Thank you.

1 star is generous
2 pints of beer, 2 shots of vodka = £36
My head nearly fell off
Also VIP seats don't get you anything, pointless, save your money.

Went here to see PlayStation Live. At the interval one of our group went out for a smoke, he reached the door and the staff watched him head outside. He finished his smoke and turned around to re-enter the building and was told he couldn't as once he was out they can't let him back inside without buying another ticket.

Bear in mind, the venue was barely full. There were more empty seats than full. He has approximately 10 feet out the door, nobody said to him once he leaves he cannot re-enter. Security staff said it's in the terms and conditions when buying the tickets but the tickets were a gift so we didn't know this.

On checking their terms and conditions, we saw in section 7 it's on the discretion of the door staff so they could have let him back inside, it was just a jobs worth on the door.

Drinks prices were a joke too. £5 for a Pepsi is too much. Overall, very poor experience here and likely won't return to this venue.

Took my wife to an Andre Rieu concert at the Coop Live arena.
The evening was marred by a group of 5 people squeezing past into the next 5 seats to us, about 10 - 15 minutes after the start of the concert, each carrying a container of chips and, what ? faggots. They continued to eat during much of the first half of the concert whilst holding mobile phones aloft to video the musicians. This unpleasant sight was accompanied by the strong smell of vinegar and chips. The group were also late back after the interval. This inconsiderate behaviour seemed to be happening in other seating areas. Why do the organisers allow food to be taken into the seating areas and also not prevent entry after the start of the concert ?

What would be a great venue has been ruined by the seating absolutely no leg room and if trying to get past people in seats is damn right dangerous as not enough space to pass even with people stood and pushing into their seats this needs serious attention I will be asking this question to Manchester council
Also stewards had not got a clue after leaving this venue sending people to wrong places
Prices for food and drinks extortionate £9 for a pint £3.30 for a small can of water and take out a second mortgage for food
Also be careful if you want a cab trying to charge £25 -£40 for a three mile journey this was private hire taxis that should not be picking up people without a confirmed booking dangerous in so many ways

We went to watch War of the Worlds on 6th Apr 2025 and, based on other reviews, I had some concerns but everything went really smoothly. We used the official Blue car park. At £25 very pricey but events like this always are. Parking was easy and well sign-posted from Alan Turing way. Plenty of stewards to help. We arrived at 16:30 for doors open at 18:30 and drove straight on to the car park. We then went for some food, returning to the Co-Op Live at about 18:50. The lines were long but always moving. Perhaps took 10 minutes to get in but nothing excessive for a venue of this size. I had all three tickets on my phone so scanned my wife and son in first. Scanning the bar code from my phone was easy and plenty of stewards to help out in the event of any problems. We were in Section 108, Row 13. The view was good. Seats on a par with a football stadium. I am 177cm tall and could sit quite comfortably for the duration of the 2 hour concert. There were queues for food and drinks and, again, these were very pricey; £11 for a hot dog. However, I'm afraid that is the world we live in. We left the arena approx 22:35 and it appeared to me that there were still trams running but for how long I could not say. Once again, plenty of stewards available to help out and give advice. Coming off the car park was not too bad. The lanes were coned and stewards present to help keep things flowing. The only issue was turning right on to Alan Turing Way. There was a lot of congestion. On reflection, I wished I had just turned left and gone around the block but we managed OK, and were back in Sandbach before midnight Would have been earlier if our exit off the M56 had not been closed! War of the Worlds itself was excellent and I thoroughly enjoyed it. Overall a good experience and a lot smoother than I expected it to be. If you plan on going early and then going for food as we did, I recommend booking a table. There is a great Indian/Thai restaurant 5 minutes walk way. Not the cheapest but both the food and service was great. If I had a criticism, it would only be turning right on to Alan Turing Way when we left the venue. I certainly would not hesitate going again for the right event.

Lack of helpers in getting disabled to seats not all of us are able to do so many steps no grab rail etc asked for assessable seat but it was a block booking Went on Thur 3 April

Only offering 1 star as unable to post without a rating.
Absolutely disgraceful experience on 3rd April.
Booked official parking that we found out in the night wasn’t available but no email or notifications to let us know.
Try g to find help and support, no one at venue willing to help.
Massive impact on an existing medical condition.
Eventually arrived having missed half of the event. Again no one at the venue to speak with, general response we can’t help or it’s not us. Even trying to find a lift got answered by don’t know layout of building to go around that side to then be told lifts were back where we came from.
Worst experience ever at a venue. Will never visit Coop live again. Spent second half of event is excruciating agony after being stuck in their traffic tailback for almost 2 hours.
No customer service. Cannot even find a way to make a complaint, fans forum had limited characters so cannot give full details.

Went to Andre Rieu last night. Did not get a WOW factor from this new arena. £4 for a can of pop is mad, a false economy, as you only buy 1, or none at all. Dont rip us off
The biggest issues is allowing late comers both at the start and after the interval to go to their seats when a song was on. It was rude and inconsiderate. All the staff need to do is keep them at the door for a few more minutes until song ends. Its not hard, the noise they made going down the steps was a disgrace. The lady after the interval was a beautiful singer, ruined by people walking down the steps. Wrong Wrong Wrong

Our first visit and it was superb. The venue is excellent with probably the most friendly and helpful staff I have ever come across. Everything worked really well, we didn’t have a queue to get in and even the bar / catering was very good.
Andre Rieu’s show was an absolute joy with everyone coming out uplifted. Music is indeed the food of life .

Co-op live presale for Lady Gaga, got an email offering me presale tickets as a member, attempted to log on numerous times have done this successfully before, but this time nothing complete waste of time.

Absolutely ridiculous prices on food and drinks and once the show has finished ushered out like cattle

Went to see Teddy Swims tonight.
Awful sound. Drowned out vocals. Far to loud and distorted. Totally unenjoyable. Section D row 21. A sound engineer needs to sit there. I'm sure Teddy will be disappointed.