• Do have a noise while running, if you are sensitive to an ambient noise, please consider this • the most tricky part is to getting the exact angle of the nozzle to get the wind, it’s quite precis... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Coolzy Customer Service indonesia is very poor handling customer, they only sell to whom can make them happy, they againt cuatomer who give them complaining. In other cases i want to buy front... Se mer
Företaget har svarat
This is honestly a fantastic energy efficient product. We purchased our Coolzy for our Old English Sheepdog who is an outdoor dog. Coupled with a WIFI TIMER which turns on at a predetermined temperatu... Se mer
Företaget har svarat
Acheté il y a un an. L'appareil convient à peine à 1 personne qui se tient assise devant. Il chauffe beaucoup plus la pièce qu'il ne refroidit le coin où l'on se trouve, même avec un déflecteur et un... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Coolzy.com is a designer, manufacturer and retailer of the worlds best portable air conditioner. We are famous for our Coolzy unit which was designed by the University of Western Australia to be the most environmentally friendly, smallest, lightest and quietest portable air conditioner on the market.
Kontaktuppgifter
4/27 Carrington st, 6009, Nedlands, Australien
- contact@coolzy.com
- coolzy.com
Har besvarat 89 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It’s not noisy
It’s not noisy, which is nice, but it works best in bigger spaces. If you’re using it to cool a entire room, it might not be the best option. For personal use though, it does the job well enough. I use it mostly for sleeping or when I'm gaming on my pc

Svar från coolzy.com
Good for Large Space
I've been using the Coolzy-Pro for a couple months now, and It's been helpful during the hotter days. It's easy to move around, and It cools down the area where I'm sitting fairly quick. I like that it doesn't use much energy as my power bill hasn't gone up much.

Svar från coolzy.com
Quick responses to my questions
Quick responses to my questions. Easy to order online. Polite and courteous service....

Svar från coolzy.com
NO RETURNS
NO RETURNS.
I tried the product, it didn't work, and I hoped to return it.
This company has a no-returns policy. Their product is a scam and if you buy it, it's a "gotcha."

Svar från coolzy.com
Appareil inefficace et donc inutile
Acheté il y a un an. L'appareil convient à peine à 1 personne qui se tient assise devant. Il chauffe beaucoup plus la pièce qu'il ne refroidit le coin où l'on se trouve, même avec un déflecteur et un tuyau pour évacuer la chaleur... En outre, le refroidissement se met en standby dès que la température ambiante approche les 40 degrés, c'est-à-dire quand on en a réellement besoin ! Inapproprié à l'usage dans un bateau ou une caravane !

Svar från coolzy.com
Extremely slow support response.
In Singapore, 90% of the people stay in HDB flat with small room.
The unit require the hot air to channel out from the windows or room to work better. As hot air tend to go into cold zone due to the law of thermodynamics, it doesn't work well without the long tail (exhaust hose which is only sold separately). It is not power efficient. For my use case I require the short tail instead of long tail but I have a hard time trying to obtain this add-on from the team.
The support is slow to respond to email too or from any other channel. It can take up to 5 days or longer with no response. Don't expect prompt assistance from the team as they might just remain quiet for days.
*Update: Contacted the support team as per their reply. However, they are rude in reply and unable to provide any additional assistance. Personally, I do not recommend Coolzy to anyone due to their poor services. There are no escalation channel available to feedback any service issue to the management team too.
I bought the unit because my aircon malfunction during that period. However, this is the 1st and the last unit that I will bought from them. I will not look for the team to resolve anymore issue. Probably, they might try to justify their own action again.

Svar från coolzy.com
Abundando en el tema de Coolzy
Abundando en el tema, añado por la experiencia negativa que ya comente, que esta empres no respeta la ley de consumo española ni de la Unión Europea, la que trata del derecho a desistir de 14 días por compra realizada o contrato firmado con las excepciones lógicas y lo digo por experiencia pues me paso a mi, no hablo de oídas.
No puedo poner enlaces a la ley pero es facil encontrarla en Internet.
Inefficient
Inefficient, despite directed straight onto a bed 60cm away, fails to provide adequate cooling. Customer service sluggish at best, upon response, attempted to distinguish this unit as something other than a a/c. Further stating a fee of 100 applies to any possible refund, keep away unless willing to risk repeat of this story

Svar från coolzy.com
Contrairement au avis négatif (coté FR)…
Contrairement au avis négatif (coté FR) Cette petite clim est vraiment très bien, alors oui c'est pas une clim qui se fixe au mur c'est certain mais je trouve que la coolzy pro est vraiment idéal pour des petits espace, perso moi je l'utilise pour ma salle a manger, chambre et bureau. Je l'utilise avec le tuyau et franchement elle refroidie très bien ma pièce, environ 3-4degrés voir plus. L'avantage énorme avec cette clim c'est la conso d'énergie qui dépasse pas 300w. Niveau bruit c'est très faible comparé a une clim "standard" Petite et compact j'approuve. J'en suis très heureux, cette été 2024 risque d'être bien chaud.. Ma coolzy sera prête pour cette été 2024!
Perfectly cools our converted van during the hot days and nights
The Coolzy is a well built, functionally designed, very portable, cooling system. We use it in our converted van for cooling throughout the day and night. Works really well, quiet, and fits right into a little, out-of-the-way nook until needed.
A useful, portable air-conditioning unit
This portable air conditioning unit is outstanding. First of all it is mobile, and can be moved from room to room as needed. Secondly, it is quiet and highly efficient when directed towards the area that needs cooling. I used it in the bedroom, directed at the bed and also in the office, directed at the desk. Thirdly, it is simplicity itself to use - connect to power and open front and back flaps to start cool air flow.
Excellent service
I had an issue with a switch . Must have come loose during shipping . Not their fault but they were helpful and resolved the issue immediately. They went above and beyond! 💚🐲
I’m blown away by this company.
I’m blown away by this company.
1. Super quick replies by coolzy via email with very helpful information.
2. They gave me an amazing deal.
3. Speedy delivery.
4. My aircon is amazing, very cold and very quiet.
5. Overall a fantastic experience and I highly recommend them.

Svar från coolzy.com
I had a fantastic experience with…
I had a fantastic experience with Coolzy Highly recommended for anyone.
I had a great experience with Coolzy…
I had a great experience with Coolzy and I'm impressed with their professionalism.
It works as advertised
Fast shipping, ac works as advertised with one exception, the average power consumption was actually lower than advertised so very impressed with that considering my intentions are to run this off a portable solar “generator” the only issue is the tails for the exhaust are cheap pieces of Sh** so don’t waste $50 or $75 on that “engineer” one yourself. Other than that A+
Coolzy's air conditioning solutions not…
Coolzy's air conditioning solutions not only provide excellent performance but also come at a great price. The knowledgeable and friendly staff further enhances overall customer satisfaction.
The air conditioning supplier I…
The air conditioning supplier I selected offered excellent customer service. They helped me find the perfect system for my needs. I'm enjoying the benefits of their top-quality products.
Coolzy Pro "Wow WOW WOW,"
I purchased the Coolzy Pro mainly as a backup to my central A/C due to power outages. When I received the unit I ran it for 6 hours on my battery generator. It performed flawlessly and cooled better than expected. The unit does exactly what it is designed to do and gave me cooling for double the amount of time of other similar units. When I had questions, support staff was quick to answer and very professional and customer focused.
I had a wonderful experience
I had a wonderful experience. The products are excellent, the prices are competitive, and the staff is knowledgeable and attentive. I would definitely return for any future air conditioning needs.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







