Excellent service from the welcome in the wine bar/shop in Wandsworth to the ordering and delivery of the excellent quality wine ageing cabinets all in place and filled before the next heatwave hits... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing quality and service from order to installation, thank you! Customer service arranged to delivery earlier than planned to fit my schedule. The delivery went perfectly, the two delivery men were... Se mer
Delivery was smooth and loving the wine fridge. Great customer service - responsive and helpful. Eg. Emailed beforehand to ensure the fridge would fit down steps and through corridor.
I did plenty of research and decided to go with Coolersomm. The communication was clear and immediate which lead to a hassle free delivery and installation. The delivery guys placed the cooler exactly... Se mer
Företagsinformation
Skrivet av företaget
ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.
Kontaktuppgifter
20-22 Wenlock Road, N1 7GU, Islington, Storbritannien
- 020 3627 2644
- sarah@coolersomm.com
- coolersomm.com
4,8
Utmärkt
309 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great website & company!
Easy to order, fast delivery and we love our aroma kit! Perfect gift for my husband, thank you so much!
29 juli 2022
Very pleased with product and service…
Very pleased with product and service is first class. First time I have ever seen personal post delivery follow up.
25 juli 2022
Omdöme utan inbjudan
New Climadiff…
Ordered a new Climadiff wine cabinet and the communication was very good even though the product was a little delayed.
Delivery seamless and a couple of queries dealt with promptly by Sarah - would recommend
25 juli 2022
Very good and efficient service
Very good and efficient service. Great prices. Excellent customer support. First rate. Would use again.
24 juli 2022
Responsible and efficient
Ordered some wine glasses and unfortunately, one broke on transit. Cooler somm was understanding and very efficient, and I got my refund swiftly. The service was perfect
23 juli 2022
Very good service from Sarah.
22 juli 2022
Excellent and responsive service
Excellent and responsive service. I needed the Fridge delivered by a certain date and they were able to promise and deliver on time. Very good company to work with.
21 juli 2022
Omdöme utan inbjudan
Great Customer service always keep you…
Great Customer service always keep you up-to-date Great products great price will definitely use again.
20 juli 2022
Omdöme utan inbjudan
Excellent service from start to finish
Excellent service from start to finish, despite the customer changing the delivery times multiple times!
Showed great flexibility, and a first rate product. Highly recommend.
20 juli 2022
Omdöme utan inbjudan
Very efficient
I was kept aware of delivery and contacted to confirm driver was on the way
18 juli 2022
Excellent and fast service!
Excellent customer service and fast delivery. Very please with my new wine chiller.
12 juli 2022
Omdöme utan inbjudan
Quick delivery and some good advice via…
Quick delivery and some good advice via the phone on a wine fridge for our kitchen. The fridge looks great in our kitchen and the delivery men were also helpful giving advice on the fridge.
6 juli 2022
Omdöme utan inbjudan
Disappointing
Website said they had 2 in stock. I bought one. 24 hours later I hadn’t heard anything about delivery. Website said 1 in stock. 30 hours later email to say out of stock. They are trying to sort it out but it is disappointing
5 juli 2022
Svar från Coolersomm
Hello Richard,
I do apologise with the issue we had with your particular order. Luckily the wine cooler is now arriving sooner than we estimated so this one will be resolved soon. Thanks for your patience on this one and sorry it did take us a while to sort it out.
Sarah
Sarah
Great service from Coolersomm
Informative and easy to navigate web site and payment system. Good information about order and tracking. Speedy delivery of two days. I would use the company to buy more products
30 juni 2022
Very good service.
Sarah was always helpful and responded quickly to my emails. Delivery was on time and painless. All packaging removed and the wine cooler was set us and balanced on the floor for me.
27 juni 2022
Omdöme utan inbjudan
Dunavox wine fridge
Great thanks Sarah for your help on the choices for me needs
Not arrived yet but looking forward to it
25 juni 2022
Good looking
Good looking, nice quality, quiet. Total capacity, while perhaps technically correct, is overstated.
23 juni 2022
Svar från Coolersomm
Hi William,
Thanks for the positive review. I think you're reviewing one of our wine coolers here rather than our service however I'll address it so as to be clear and hopefully helpful.
The capacities stated come from the manufacturers directly and are quoted in bordeaux shaped bottles. The reality is, as you correctly state, if you deviate from standard bordeaux bottles the max capacity begins to reduce and if you have lots of burgundy or champagne or rhone shaped, wide bottles, it can decrease by as much as 20%+.
In any case, thank you for the feedback, sadly we'll never be able to state anything other than the Bordeaux shaped bottle capacity as we'll never know the starting or evolving quantity of different wines a person will have. Perhaps a good tool for us to develop would be a capacity estimator based on the bottle types you have.
All the best with your new wine cooler
Sarah
Excellent Service
Very happy with my Wine Fridge. Sarah at Coolersomm was very helpful with the purchase of my Montpellier WC166X
21 juni 2022
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