Container Door Omdömen 

Product was well packaged and quality made.

I bought the Santo Transformer outdoor furniture set and for $499 it is absolutely amazing value compared to what you pay $2,000 for from local stores.

Yes there were multiple delays - delivery was orig due in 3 months, but took 8 months - however i knew the price reflected the business model of pre-purchase. Although i was disappointed in the delays i didn't mind for the bargain i got (this was my first time buying from container door)

i don't think it's fair people ranking 1 star because there were delays (delays are not something that container-door can control) - if you received your item and it was packaged well, then rank them according to that.

Thank you container-door - i will be buying again in the future and will be recommending to friends and family

Although it took 14 months which was very disappointing they did give gave us credits for the x 4 delays. The louvre that have arrived are excellent quality along with the solar-powered lights (which wasn't in louvre back when we ordered them) which are awesome. Our is an 8x4 and looks amazing. The blinds are of good quality too. They look great when do for the wind or rain and tuck away unseen when not in uses.

Ordered pergola July 2025 Delivered 1/9/26 originally due 11th December. "Oh" I thought, how wonderful, up for Xmas, damn it didn't specify which Xmas. Wish I'd read the reviews, seems to be a common theme here? Yes was afraid at one point I had blown my 3K

We ordered the Luxe louvres and being a new product there were a lot of delays, to the point where I was convinced they were never going to arrive and I was going to kiss my money goodbye, but at around a year after placing the order, they finally arrived. Was it worth the wait... a definite Yes. Instructions were nothing flash, and one of the post bottoms hadn't had it holes tapped, but other that that it went together easily enough and is exceptional value for money. Friends order at the same time, but got their money back after the first round of delays. They ended up buying another brand, for the same price, and it's nowhere near as nice. We got 3m long blades, chunky frame without ugly gussets, ability to have different colour blades to frame, free drop down mesh side and (unexpectedly) built in solar powered lights. Its been up for a couple of months now and we are super stoked with it. You can't buy anything else on the market that's this good, for such a good price. Happy now that we waited it out. Hopefully now that the pre-production issues are sorted, future orders of this product won't have the same delays that we had.

Was prepared to wait for the product but now six months has gone by with just two updates and not on a ship yet. Totally let down.

Similar to other reviews, 6 months after paying for a bed head we ave been informed of another delay - I suspect this is a scam to hold cash and never deliver. I will be reporting them to the fraud office.

Insane delays ordered a pergola in December 2024!!!! Estimated delivery march 2025
Only delivered today delay of 12 months! We had ordered a drop down screen as well which arrived a few months after so couldn’t cancel delivery as would e wasted the $$$ on the screen.
Conflicting information and excuses for delays
Never again

Horrendous company!!!! From the very first delay it has been nothing but lies, went from our pergola was on its way, back to not being made yet, then finally come around to the Chinese new year excuse again (second time) pushed out to April was last “delay” I truely hope no one ever buys from them again and the company goes bust. Pure continuous lies and no remorse whatsoever. What a S#itshow!!!

Would give it 0 stars if an option.

Ordered furniture from Container door back in August 2025. They took payment then. Delivery promised November, then Dec, then Jan and now currently Feb. Who knows, I cancelled it this month. Have been waiting 2 weeks for the credit. numerous email, get nothing. Going to the commerce commission now
DO NOT RECOMMEND EVER

My experience follows the same themes as others. Ordered a Pergola in Jan '25 and then came the repetitive delays with the last straw being a delay until estimated delivery in Jan'26. That's just not good enough. The good bits: comms consistent and timely, polite. My requested refund was actioned within the time frame they stated. I would find it difficult to go back there.

Delivery dates are a thing not understood by this company. They say this month and really they mean the day before christmas. I mean what a joke. Product is good but some notice on deliveries is a must.

Delays with delivery. Lucky it wasn't urgent so not too much of a problem.

Purchases a grernhouse.
Came with terrible instructions which was very frustrating. May as well have had no instructions. No online tutorials. Took 4 days to put up. Decent wind and panels flew out.
Sorted own way to install better.
Emailed for help with assembly but no response. Was extremely difficult.

Overall the product seems good just would have been helpful to have decent assembly instructions/help.

We ordered outdoor bar stools in March and they finally arrived late December. Like everyone else, multiple excuses for delays while they make on your money. Product is shit. We can’t even put the chairs together as the seams don’t align and are out of shape so won’t insert into holes. Broke a leg trying to force it together. Money down the drain. What a scam! Will never buy from this company again and certainly wouldn’t recommend.

[UPDATE: promised delivery for mid January just got moved to mid-late February along with all the vagueness of previous delays so absolutely no confidence they'll deliver then either. Have cancelled orders... and now hope for credits to come through]

Ordered Louvre system 8 March 2025 for delivery mid July 2025.

Just four days before scheduled delivery in July they emailed to say the order was delayed another 3 months.
It wasn't even manufactured, let alone being a shipping delay - and they advised delivery would now be October 2025.

Then it became November 2025.
Then early December 2025.
Then late December 2025.
Then mid January 2026
Then it was February 2026

They don't answer their phone
They don't call back
They take weeks to answer emails and then are vague in their responses
They never give you a straight answer
They take weeks to process credits
They have disabled reviews on their Social Media platforms
They delete ads and comments about bad service

They take your money and deliver nothing.

For "an importing & distribution company" they are useless and shouldn't be in business.

This company is beyond a scam! Purchased a pergola in Feb - due to be delivered in June, then August, then October, then November, didnt show up in December and they said .... It may be January. When I asked for a refund, they are now withholding my money and still haven't seen a refund - total Scam

This is an update on my Pergola order that I canceled after waiting over six months. I called container door and left a message to ask where my money was after 15 days waiting for it. A lady called back and said it was all good and going to be repaid on the 24th of December 2025. No surprise, nothing in my account on the 24th or Xmas Day.
I will be filing a small claims court action as soon as possible in 2026.

I regret not researching the reviews before placing my order. The negative feedbacks encapsulated my experience perfectly. No need to repeat what others have already said. There is something fundamentally wrong at this company. My advice - Go anywhere else!

They say your delivery will be three months but they keep pushing the delivery time out. I bought a pergola last year and got all sorts of delays (6months) then ordered the drop down curtain and a louvre and they are now pushed out 11 months and 12 months, and waiting! They have your money so you are screwed!

Pergola purchase February 2025 $5700 promise 3 month till arrival this was the start of numerous delays an excuses one excuse was mold found on pergola shipment delayed again it's now December have cancelled order in early November still no refund communication is pathetic and slow will be lodging small claims action on Monday
Shame on container door

Update refund finally received after more issues with there financial department
14/12/25

Always pushing out their delivery dates. Just cancelled my last purchase again. For a company that says its good at importing products it really has no idea. Wont bother again and will make sure plenty people know how totally
useless they are at normal business.