Absolutely outstanding service. Easy stress free process. Collection was easy, kept fully informed through the whole process and returned quickly. Made 2 calls to Console Doctor with a few queries and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent repair and so speedy. From posting to returned it took 5 working days. This is the 4th I’ve now used Console Doctor (one for PS5 controller and others for fault iPads) and I honestly cannot... Se mer
Företaget har svarat
Brilliant service, i have Sky Protect, once Sky contacted console doctor I quickly got a DPD label, I packed up my controller and sent it off, Console doctor, found the issue, fixed it, tested control... Se mer
Företaget har svarat
Brilliant!! My ps5 was collected the courier had special box for it so didnt need send in original packaging, box was lined with foam so it was safe from being damaged while in transit it was collecte... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Games Console Repair Service
Kontaktuppgifter
Quayside i4, Albion Row, NE6 1LL, Newcastle upon Tyne, Storbritannien
- 0191 580 1838
- Contact@consoledoctor.co.uk
- consoledoctor.co.uk
4,8
Utmärkt
293 omdömen
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely outstanding service
Absolutely outstanding service. Easy stress free process. Collection was easy, kept fully informed through the whole process and returned quickly. Made 2 calls to Console Doctor with a few queries and customer service was fantastic. Would highly recommend and will definitely use again in the future.
13 april 2026
Omdöme utan inbjudan
Wonderful assistance 👍
17 april 2026
Omdöme utan inbjudan
Amazing service
Amazing service. Collected, fixed and returned all in 3 days. Returned looking like new.
14 april 2026
Omdöme utan inbjudan
Very good very quick and easy to do
Very good very quick and easy to do
13 april 2026
Omdöme utan inbjudan
Svar från Console Doctor
We aim to keep it that way!
Svar från Console Doctor
Thanks for the 5 stars!
Easy to book a repair
Easy to book a repair.
Console was repaired and returned quickly
2 april 2026
Omdöme utan inbjudan
Svar från Console Doctor
Thank you! The feedback is much appreciated.
Excellent repair and so speedy
Excellent repair and so speedy. From posting to returned it took 5 working days. This is the 4th I’ve now used Console Doctor (one for PS5 controller and others for fault iPads) and I honestly cannot fault the service I’ve received - absolutely flawless every time.
13 april 2026
Omdöme utan inbjudan
Svar från Console Doctor
Much appreciated! We aim to keep it that way!
Brilliant service
Brilliant service, i have Sky Protect, once Sky contacted console doctor I quickly got a DPD label, I packed up my controller and sent it off, Console doctor, found the issue, fixed it, tested controller, and sent it back to in a matter of days. Also very well packaged. Throughout I received email updates too which was very helpful.
13 april 2026
Omdöme utan inbjudan
Svar från Console Doctor
Glad to hear it! Please reach out if you need any assistance in future!
Svar från Console Doctor
Much appreciated!
Awesome services
My controller came back looking like new. I’m really grateful. These guys are experts.
11 april 2026
Omdöme utan inbjudan
Svar från Console Doctor
Thank you so much!
Fantastic service
Fantastic service, arranged pickup of broken console and was sent back within a couple of days fully working and had been cleaned, so a massive thank you from me
2 april 2026
Omdöme utan inbjudan
Svar från Console Doctor
You're welcome! Thanks for the feedback.
Prompt collection and return
Prompt collection and return of quest 3 controller, fully repaired and working perfectly. Great communication and everything went smoothly as planned.
2 april 2026
Omdöme utan inbjudan
Svar från Console Doctor
Happy to hear it! Thanks for taking the time to write this!
Picked up my boys VR
Picked up my boys VR, kept in touch with when it would be fixed and returned. The VR is now back, thankfully and working better than ever, we have a very happy boy again. Would highly recommend.
9 april 2026
Omdöme utan inbjudan
Svar från Console Doctor
Glad to hear it! Thanks for taking the time to leave this review.
Svar från Console Doctor
We do indeed! Thanks for the review!
Svar från Console Doctor
Thanks so much for the feedback!
No communication at all
We sent our ps5 off to be repaired after frequent overheating warnings. Arranging collection was easy and straightforward.
I took just over a week to be repaired but it was over Easter bank hols so to be expected. However once the device got to destination we received no other updates from console doctor until we got a message with a DPD delivery slot and the device was sent back to us. We have no idea if it was repaired, whether any faults were found.. nothing. Also the device showed as online most days it was at the repair centre which in its self isn’t too suspicious but it also showed a new game downloaded and 111 hours played, which is odd because no-one in my house had ever heard of this game before.
9 april 2026
Omdöme utan inbjudan
Svar från Console Doctor
Hi, I'm so sorry to hear this. It is strange that you did not receive any updates from us during the repairs process. Automated messages are typically sent when we receive an item, complete the repair and when we post it back via DPD.
With regards to the console's activity, we have to fully test the devices we receive to ensure the repairs that we have carried out are successful before we post anything back. A large part of this testing procedure involves leaving it to run games for a set amount of time as a stress test. We tend to use our own test accounts to download and run games for this purpose and I can only apologise that this was not removed after the fact.
If you have any further queries or concerns, please email us at contact@consoledoctor.co.uk.
picked up from my home quickly and…
picked up from my home quickly and returned within a week
31 mars 2026
Omdöme utan inbjudan
Svar från Console Doctor
Thanks for the positive feedback!
Brilliant!
Brilliant!! My ps5 was collected the courier had special box for it so didnt need send in original packaging, box was lined with foam so it was safe from being damaged while in transit it was collected on wed and it was back to me by sat, I needed HDMI port fixing, they also cleaned the ps5 inside and gave me a new HDMI lead! Fantastic service 10/10 its like a brand new console. It arrived back safely packaged in air tight bubble wrap. No issues at all. HIGHLY RECOMMEN!!!
4 mars 2026
Omdöme utan inbjudan
Svar från Console Doctor
Glad to hear it! Please reach out if you need any assistance in future!
Excellent fast service
6 april 2026
Omdöme utan inbjudan
Svar från Console Doctor
Thank you! The feedback is much appreciated.
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