ConnectPOS Omdömen 305

They were very helpful and guided me well!

they help me to fix the last update Connect POS

STAY FAR AWAY! again, STAY FAR AWAY! I have used several systems to sync POS systems and the internet to operate retail store locations. This seems ok to start, but once you begin to actually use the features, nothing works, nothing syncs, reports are not accurate. I spent over 6 months with customer support and over 250 emails and they could not fix any of the problems that restricted the system from operating correctly. They will not offer refunds and will not supply you with a product that works. again, STAY FAR AWAY!

Hi Lucy at Connectpos was fast and very helpful

I had a great experience with their customer support. The team was very responsive, professional, and genuinely willing to help. They understood my concern immediately and provided an effective solution. This level of support really builds trust. Highly recommended!

Great customer service. Fast replies and solutions provided

Their POS is okay, not great. But their MSI module is soo bad, I could write a book about it! We gave them feedback for more then 3 years but everytime they made an update something else broke. It was really horrible! With this experience we didn't have a lot of patience with their POS since it needed a major fix. A fix which never came so we decided to also stop using the POS. The first line helpdesk, Amy, Natalie, Grace are great nothing bad about those girls but their tech team....UNBELIEVABLE BAD!!!

They are sooooooo helpful, and professional

We had an issue with sale prices on black friday, support quickly helped resolve the issue

Fantastic service from start to finish.

After a long winded over complicated initial meeting awith another supplier I gave up and went on the search for another supplier of a POS. I then found ConnectPOS and wish I had found them sooner.

Everhything was straight forwrd and within around 5 days everything was up and running and the service from day one has been great.

Mia and Amy were a great help throughout.

Thank you

Fast and informative help setting up a POS solution for my store.

The system is clean and easy to use, but my payments processing through Stripe has never worked. Payments through Stripe works on my website and directly from the Stripe portal, but not in my point of sale.

I contacted support during off hours (they supposedly have 24/7 support) and they offer no help.

Instead they have asked me 3 times for my password. My password. To my payments system.

When I refused to give them the password to my point of sale system that includes sensitive financial data including my Stripe API key, they outright asked for my Stripe API key.

If you don't know the dangers in giving out a Stripe API key, just Google it... you are in for some horror stories.

Talk about scary and dangerous.

If I were an unsavvy user these a-holes could have drained my bank accounts and credit cards of my clients. And would have. You don't ask for someone's password and secret (financial) API keys unless you are committing severe financial fraud.

Amy was readily available throughout our install process, and patient while we figured all our configuration out. Thank you.

Its great pos and setup if you know what you are doing, the team is helpful the easiest integration is with dejavoo for the payment, it does the job and its great setup, easy allows you control everything.
and they are still working on it i have 3 customers with this pos, it was stressful in the begining the min i learned the pos it's awesome super customizable for what you need.

I recently had the pleasure of using Connect POS, and I must say, my experience was exceptional! I was fortunate enough to work with Lucy, who provided outstanding service throughout the process. She was incredibly knowledgeable and took the time to answer all of my questions thoroughly, making sure I felt comfortable with the system.

Lucy also helped me set up a free 14-day trial, which has been an excellent opportunity for me to explore all the features that Connect POS has to offer. Her support made the entire setup seamless and stress-free. I really appreciate her patience and willingness to assist me with everything I needed.

Overall, I highly recommend Connect POS to anyone in need of a reliable point-of-sale system. The service from Lucy was top-notch, and I couldn't have asked for a better introduction to the platform. Thank you, Lucy and the Connect POS team!

ConnectPOS has been a game-changer for us as we launched our business. The app itself is very well designed, intuitive and simple to use even for beginners. It covers all the needs of a small or medium-sized business without unnecessary complications.

What impressed us the most was the outstanding customer support. The help desk guided us step by step with patience, respect, and professionalism until everything was up and running. The chat service and immediate responses made the process smooth and stress-free. Their respectful, polite, and efficient approach really sets them apart.

Customer Servise is truly helpful, the agent Lucy was supported me patiently with all my issues and questions as a first time user to any POS application. The application is great

Impeccable, très rapide et d'une gentillesse extrême, merci pour tout. J'ai souvent pas envie de demander avec les pseudo IA pour vous répondre et ils ne comprennent rien, ils tournent en rond pour rien dire, chez Connect ils sont nickel, impec, rapide et mettent le doigt dessus d'office : un plaisir !!!!