Texted on a Sunday evening to see if a better connection was available. Within seconds Angel responded and found me the best carrier for my area. Connecten has got your back. Thanks so much!!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I called about my internet wasn’t working and Rochelle V. Looked at it and sure enough, there wasn’t any connection. So Rochelle told me that it would be approximately 30 minutes and I should have WiF... Se mer
Every time I reach out to ConnecTen, it's a great experience. Rochelle helped me square away a billing issue and made sure I understood their policies completely. She is always very kind and compassio... Se mer
We're just short of two years using our 5G router and unlimited service with ConnecTen. From the southern border in Arizona to the northern border in Minnesota and N Dakota. Service has ALWAYS bee... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We aren't just an internet service provider. We're a community. A blend of adventurers, remote workers, and digital enthusiasts. By choosing ConnecTen, you're not just getting exceptional internet service; you're joining a family committed to staying connected, no matter where life takes you.
Kontaktuppgifter
1620 US-22 suite 325, Union, 07083, New Jersey, USA
- 737-310-1010
- support@connecteninternet.com
- connecteninternet.com
4,8
Utmärkt
690 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ConnecTen Internet
Thank you for choosing connecten.
Told about #6 antenna not working and…
Told about #6 antenna not working and as of this date 10/27/25 still haven't heard anything from anyone.
Edit: received email from trustpilot and they sent following email:
Lisa, everything seems to be okay on our end. I don't think the antenna is affecting the connection that much. Verizon is the best network in the area so you should be good. If you still want to replace the antenna, you can order one for $10.
Good Evening, Lisa!
It has been brought to my attention that you are still having troubles with your unit....In our last correspondence with you, we let you know that we checked your unit, and switched you to Verizon to see if it would help....we also mentioned replacing the antenna and we did not hear back from you....
I'd love to have a conversation and see if I can't get things sorted out with you! Please click the link below to schedule a quick meet with me:
I sent email back asking why I needed to pay for an antenna I didn't break?
Response back was a copy of their supposed response to this review. Claimed they have tried multiple times to call me and that is a lie, a bold faced lie at that. My phone has NEVER rang with a call from them EVER!!!
19 oktober 2025
Svar från ConnecTen Internet
Hi Lisa,
We’re sorry you’re still experiencing frustration — that’s never the experience we want for any of our customers. Our records show that we’ve reached out several times by phone and email, including calls on October 27 and 28 (both with voicemails left), but it seems our calls may not be getting through.
We did confirm that your connection is performing normally, and the antenna replacement was simply offered as an optional solution for signal optimization — not as a required or customer-faulted charge.
We’d still love to connect directly and make sure everything is working as it should. Please email us at support@connecten.com with your preferred callback number or time so we can get this resolved quickly.
— The ConnecTen Team
All around superb support!
As previously noted, I received a rapid request response, accompanied by a highly competent and timely resolution.
10 oktober 2025
Svar från ConnecTen Internet
Thank you for choosing Connecten!
Love, love, love Connecten
We live full time in our RV and we have had Connecten for our internet for two years. It has been spectacular. We have been all over the country and honestly, have never had a connection issue. If we end up in an area and have a slow connection, we just call the customer service number and they have us up and running in no time at all. We highly recommend this company.
17 oktober 2025
Svar från ConnecTen Internet
Thank you for choosing Connecten!
Great service and Tyler is amazing..
17 oktober 2025
Svar från ConnecTen Internet
Thank you for choosing Connecten!
Svar från ConnecTen Internet
Thank you for choosing Connecten!
Jasper responded quickly and got my…
Jasper responded quickly and got my speed way up
Thanks
23 oktober 2025
Omdöme utan inbjudan
Svar från ConnecTen Internet
Thank you for choosing Connecten!
After much research
After much research, we decided to use connect ten as our mobile internet when traveling across the country, living full time in our motorhome. It never failed to give us a great signal, and we were in some pretty remote areas.
7 oktober 2025
Svar från ConnecTen Internet
Thank you for choosing Connecten!
Customer service nice and reliable…
Customer service nice and reliable service. Customer service was super nice.
14 oktober 2025
Omdöme utan inbjudan
Svar från ConnecTen Internet
Thank you for choosing Connecten!
Svar från ConnecTen Internet
Thank you for choosing Connecten!
Great support staff
Good service. After having some issues, their support staff responded with a solution.
22 oktober 2025
Omdöme utan inbjudan
Svar från ConnecTen Internet
We’re sorry to hear about the trouble you’ve had with your connection — that’s definitely not the experience we want for our customers. Intermittent drops like the one you described can sometimes be caused by a local tower issue or device setting, and our team would be happy to walk you through a quick diagnostic to fix it.
Please reach out to us directly so we can review your setup and get your service back to the reliable standard you used to enjoy.
We use ConnecTen in our RV
We use ConnecTen in our RV. We had tried a number of other providers over the past few years but we’re never satisfied with our Internet connection.
We are extremely pleased with ConnecTen. The services worked very well for us as we have traveled across the US.
If there ever is an occasion where we arrived at a new locution and had slow Internet service, we were able to call tech-support and they were able to re-scan for better service.
The tech-support staff is very friendly and very responsive.
16 oktober 2025
Svar från ConnecTen Internet
Thank you for choosing Connecten!
That they have the best customer service if you have an issue, they don't give up until it's solved.
I love the fact that they have a great customer support couple of times that I've had a small issue. They take care of it immediately they're very pleasant to deal with & keep working on your issue untill it's working 100%. I've had several Internet companies over the years. I've been with connect Ten for about a year now and it has been the best one ever I would never go back to anybody else. Thank you, Rochelle V. for all your help today.
23 oktober 2025
Omdöme utan inbjudan
Svar från ConnecTen Internet
Thank you for choosing Connecten!
Connecten is very responsive in…
Connecten is very responsive in changing service as I travel to different locations.
15 oktober 2025
Svar från ConnecTen Internet
Thank you for choosing connecten
Get this service if you want WiFi for your tv.
The current purchase is the ongoing purchase.
Since we got our new box a couple months ago everything is great. I think we have only had to reset one time and we move all the time.
We love the customer service and the ease of everything. We would recommend to everyone!
15 oktober 2025
Svar från ConnecTen Internet
Thank you for choosing connecten
Great for RVs…
I've been using Connecten for internet service in my RV for several months. The connection has been great and the few times I've had questions or needed help, I've gotten great service from Angel. I'd highly recommend this company.
22 oktober 2025
Omdöme utan inbjudan
Svar från ConnecTen Internet
Thank you for choosing connecten
This service is awesome
This service is awesome! I can't think of a single negative thing to say about it. You have a problem, get on chat and 5 minutes later someone is working on your issue. This last time, Jasper more than quadrupled my internet speed in just a few minutes. 10/10 in my book!
21 oktober 2025
Omdöme utan inbjudan
Svar från ConnecTen Internet
Thank you for choosing Connecten!
Tech Support
Tech support was very helpful and worked to fix my connectivity issues even though it was the weekend.
7 oktober 2025
Svar från ConnecTen Internet
Thank you for choosing Connecten!
When I first got connect ten
When I first got connect ten, the internet was great! Now it doesn’t work half the time and I have to use my hotspot!
13 oktober 2025
Svar från ConnecTen Internet
We’re sorry to hear that your connection hasn’t been as consistent lately. We’d love the chance to take a closer look and help get things running smoothly again. Please reach out to our support team, we’re here to troubleshoot and find the best solution for you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.