This coffee is absolutely delicious! We got our hands on the impact blend, ground, and have been enjoying it every morning since. It's super rich and smooth in flavour, we're going to try getting some... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great company! Ordered Impact blend coffee. Full of flavour. Just found my new favourite! Delivery was a little slow, but I'm sure it's due to coronavirus and delays with Auspost. Got delivery co... Se mer
Företaget har svarat
Very fast delivery. Lovely tasting coffee. Will be getting again.
Super experience with Connected coffee. I love coffee, I particularly drink coffee more for pleasure than habit. Your coffee is tasty and different, it's like having a coffee in a special place spe... Se mer
Företagsinformation
Skrivet av företaget
Connected Coffee is a specialty coffee roaster and Social Enterprise that’s helping to end poverty and inequality, one cup of coffee at a time. Every day, over two billion cups of coffee are consumed, almost a billion people live in poverty and countless inequalities continue to persist around the globe. What if every cup of coffee that was consumed each day, contributed to making a positive, life-changing impact for those in need? That’s what we’re doing here, one cup at a time.
Kontaktuppgifter
4000, BRISBANE, Australien
- 0488855640
- customer@connected.coffee
- connected.coffee
4,3
Utmärkt
38 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love the coffee
Love the coffee! Unfortunately, due to Australia post issues, it took a while to get to me, but was worth the wait 😊
13 juli 2020
Omdöme utan inbjudan
Svar från Connected Coffee
I Patricia, glad to hear you love the coffee. 😊 Again, apologies about the delay in delivering the coffee. We're back to normal delivery times now (3-5 business days)
This really was a beautiful Coffee
This really was a beautiful Coffee , a lovely Blend . Fantastic service too
7 juli 2020
Omdöme utan inbjudan
Svar från Connected Coffee
Thank you Yvonne, Glad you like it! Looking forward to sharing more with you.
Svar från Connected Coffee
Welcome Annette, thank you for your review =)
Connected Coffee 2x bags amazing fast shipping.
Haven't tried yet need a espresso machine but damn fast shipping nice work. Won it too so only needed to tell them what grind I wanted it and also even if not beans you will get.
6 juli 2020
Omdöme utan inbjudan
Svar från Connected Coffee
Thanks Ben, enjoy!
Great company - Impact Blend Coffee
Great company! Ordered Impact blend coffee. Full of flavour. Just found my new favourite!
Delivery was a little slow, but I'm sure it's due to coronavirus and delays with Auspost. Got delivery confirmation in about 24 hours after ordering.
Thank you crew!
4 juli 2020
Svar från Connected Coffee
Good on you Fred! Glad you like it. Sorry for the delay on the order. We’re back to normal delivery times now :)
Ordered mid June...hmmmmm. Not yet received
Ordered mid June.... still hasn’t been sent (3 weeks later). Oh well.....got duped I guess
Checked emails again....and clicked on the link to check when it was sent and delivery information. It is still showing at “we are getting your order ready. Come back to check this page for updates on shipment stage”. I have not received any email or update advising of any tracking number at all. Hard to track a parcel when this info hasn’t been provided.
I haven’t made false accusations at all. I haven’t received your product
4 juli 2020
Omdöme utan inbjudan
Svar från Connected Coffee
Hi Vicki, please check your emails. We sent your order via Auspost and a postage confirmation to you on 17 June. We’ll follow up with Auspost to see what’s happened but this is the 1st we had heard that you didn’t receive the package yet.
Don’t think it’s fair to rate us 1 star based on this, do you?
Svar från Connected Coffee
Hi Dx, thank you for your feedback. We'd love to know what we could do next time to make your experience outstanding. If you could get in contact with the team at customer@connected.coffee with more detail that would be greatly appreciated.
Enjoy your coffee! =)
Great service and I enjoyed the coffee
Great service and I enjoyed the coffee! Again thanks
26 juni 2020
Omdöme utan inbjudan
Svar från Connected Coffee
Our pleasure. Let us know when you'd like another fresh batch! Sorry about the delayed delivery. Delivery timeframes are going back to normal. So if you order your next fresh batch of coffee from us, you can expect it to be delivered in 3-5 business days (or 5-7 business days if you're in a remote area of Australia)
Very nice and smells awesome
26 juni 2020
Omdöme utan inbjudan
we think it's pretty average compared…
we think it's pretty average compared to other roasted coffee.
26 juni 2020
Omdöme utan inbjudan
Svar från Connected Coffee
Hi Fanny, thanks for your feedback.
If you could contact us on customer@connected.coffee with more detail about specifically why you think it's average compared to other roasted coffee we'd appreciate it.
Potentially you're used to a different roast profile, different flavour profiles or coffee that's more suited to the type of brew method you're using. If you could elaborate on your feedback, that would be useful.
Also note, we offer unlimited brewing support for all customers when it comes to choosing the right type of coffee for their particular tastes and brewing method. We also help our customers brew the coffee as best as possible.
Disappointed beyond belief
The coffee took over 4 weeks to arrive. I had won it in a competition. Then l was asked to pay for the coffee. I didn’t pay and l will definitely not be recommending your company to anybody. Actually to opposite, telling people it isn’t worth the wait.
26 juni 2020
Omdöme utan inbjudan
Svar från Connected Coffee
Hi Allison, thank you for your feedback.
You're right, there have been significant delays in getting your order and we apologise for this. As we've already consistently communicated, we are doing the best we can considering that most of our suppliers and delivery services have been delayed during and post COVID-19 restrictions.
In terms of asking to pay for the coffee, we didn't ask you to pay for the coffee. There was an issue with Auspost overcharging for packages and we already communicated to you in advance that we will cover the cost for you.
At no point did we expect you to pay us for the coffee that you won.
The good news is, the delivery timeframes are going back to normal. So if you order your next fresh batch of coffee from us, you can expect it to be delivered in 3-5 business days (or 5-7 business days if you're in a remote area of Australia)
So if you are going to tell people about us, also don't forget to tell them the above points and that we're a social enterprise that contributes 100% of the profit to help end poverty and inequality throughout the globe.
Fantastic coffee!
25 juni 2020
Omdöme utan inbjudan
Svar från Connected Coffee
Glad you like it Sarah! Enjoy =)
Awfully long time to send a pack of…
Awfully long time to send a pack of coffee.
25 juni 2020
Omdöme utan inbjudan
Svar från Connected Coffee
Hi Dean, thank you for your feedback.
You're right, there have been significant delays in getting your order and we apologise for this. As we've already consistently communicated, we are doing the best we can considering that most of our suppliers and delivery services have been delayed during and post COVID-19 restrictions.
The good news is, the delivery timeframes are going back to normal. So if you order your next fresh batch of coffee from us, you can expect it to be delivered in 3-5 business days (or 5-7 business days if you're in a remote area of Australia)
I love Connected Coffee
I love coffee, then I found connected coffee. It's indeed life-changing and a must-try. ♥
23 juni 2020
Omdöme utan inbjudan
Svar från Connected Coffee
Appreciate the feedback Mae, glad you connected with us.
I’ve been waiting weeks for my first…
I’ve been waiting weeks for my first order. You sent out emails to say it was in the post. Then the other day when I replied to say I still haven’t recieved my first lot, you said it finally when out in the mail the othe other day.
20 juni 2020
Omdöme utan inbjudan
Svar från Connected Coffee
Hi Raekhel, thank you for your feedback.
You're right, there have been significant delays in getting your order (3+ weeks) and we apologise for this. As we've already consistently explained throughout the delays, we are doing the best we can considering that most of our suppliers and delivery services have been delayed during and post COVID-19 restrictions.
In terms of our communications with you, the day that we sent out your order, was the same day that we notified you via email that we had sent it out.
The good news is, the delivery timeframes are going back to normal. So if you order your next fresh batch of coffee from us, you can expect it to be delivered in 3-5 business days (or 5-7 business days if you're in a remote area of Australia)
We look forward to getting the coffee delivered to you, so you can taste and enjoy it for yourself!
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