I had to sell my Mum's house recently due to her passing. Fortunately I was given a lot of assistance from this company, who helped to make life less stressful for me. Nicola D’Cruze (Sales Progresso... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ashleigh went above and beyond on the purchase and sale of the properties. I honestly believe that the whole chain would have fallen through several times without her excellent management and oversigh... Se mer
Företaget har svarat
This was the second time in less than 12 months that Nicola has been part of my house journey, first as a seller and, most recently, as a buyer. From start to finish she kept me regularly updated an... Se mer
Företaget har svarat
Isabella was hugely helpful in getting our sale and purchase exchanged. She was great at keeping us updated and helped resolved issues when different teams struggled to communicate. I’m not sure we wo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Here at ASAP, we offer estate agents, auction houses and mortgage brokers a unique out-sourced sales progression service, dedicated to getting house sales and purchases completed much faster. With many years’ experience in the property field, we understand the aggravation and costs associated with unnecessary delays during the sales and conveyancing process. That is why we offer a flexible range of services including Sales progression, compliance and conveyancing recommendations. This gives you the option to work with your own solicitors or our handpicked network of conveyancing experts. Working with clients on your behalf, our proactive approach can reduce transaction times by up to 8 weeks and our average fall through rate is 9% which is a third of the national average. We also know how important your hard won clients are to you. With an excellent TrustScore, you can rest assured that we look after them as you would and help their transaction get over the line faster with minimum stress and maximum speed. **We invite all clients to supply a Trustpilot review on completion, positive or negative to ensure this score is an accurate reflection of our service.
Proactive Sales Progression, Proven to Speed up your Home Move by up to 8 Weeks.
Skrivet av företaget
- 24/7 Online Portal | Dedicated Sales Progressor | Compliance Checks | Support with your Paperwork
- Clear updates, regular communication and support provided by our team of CeSP qualified progressors so you can Complete ASAP.
Kontaktuppgifter
The Garrison Suite, The Barracks Business Centre, Wakefield Road, WF8 4HH, Pontefract, Storbritannien
- 01977 797625
- hello@completeasap.co.uk
- completeasap.co.uk
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everyone was so helpful
Nikki was so helpful, she kept us up to date every week as promised, and the rest of the team kept in touch when she was out of office. She kept things really simple and was so good for first time buyers!
28 augusti 2026
Svar från Complete ASAP Ltd
Thank you for taking the time to leave such a lovely review. We're delighted to hear that Nikki kept you updated throughout the process and that the wider team was able to support you when she was out of the office. Buying your first home can feel overwhelming and daunting at times, so it's great to know that Nikki helped keep things simple and easy to understand.
Congratulations on your first home, and we wish you all the best for the future!
Great service
The team at Complete ASAP (Nicola d'Cruz and Nicky Tyman) have been instrumental in supporting the sale of our property. They were able to talk to us, the purchasers and both solicitors and were very proactive in facilitating communication between the lawyers when an issue arose. Nicola was always very friendly and helpful and very quick to respond to our queries. We completed today, so thank you!
28 augusti 2026
Omdöme utan inbjudan
Svar från Complete ASAP Ltd
Thank you so much for your wonderful review.
We're delighted to hear that Nicola and Nicky were able to support you throughout your sale and help keep communication flowing between all parties involved. We know how important proactive communication can be when issues arise, so it's great to hear that their efforts made a positive difference.
We'll be sure to pass on your kind words to both Nicola and Nicky. Congratulations on completing, and we wish you all the best for the future!
Very happy with Complete ASAP kept me…
Very happy with Complete ASAP kept me informed every step of the way.
28 augusti 2026
Svar från Complete ASAP Ltd
Thank you for your kind review! We're delighted to hear that you were kept informed every step of the way and had a positive experience with us. We appreciate your feedback and wish you all the best for the future. Should you need further assistance, please don't hesitate to contact us.
Great service
Our Complete ASAP contact was Ashleigh. She chased for updates and kept us informed all along the way so we didn’t have to chase solicitors or buyer. Our sake was relatively straightforward but in a long buy/sell chain, she would be even more valuable. Ashleigh is very polite and upbeat in her calls and e-mails.
20 augusti 2026
Svar från Complete ASAP Ltd
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that Ashleigh kept you informed throughout the process and helped make your move as smooth and stress-free as possible. We know how important regular communication is, especially when navigating a longer property chain, so it's great to hear that her proactive approach made a positive difference.
We will be sure to pass on your kind words to Ashleigh. Thank you again for choosing Complete ASAP, and we wish you all the best in your new home.
Great communication and impact
Great communication and impact upon sales progression. We're very appreciative of the impact on both Nicola D’Cruze and Nicky Tyman who supported (and accelerated) the process so effectively.
27 augusti 2026
Omdöme utan inbjudan
Svar från Complete ASAP Ltd
Thank you so much for your wonderful review! We are thrilled to hear that Nicola and Nicky made such a positive impact on your sales progression process. Our team is dedicated to providing outstanding communication and support, and your feedback truly motivates us. We appreciate your 5-star recommendation and please don't hesitate to reach out if you need any further assistance.
Very poor communication
Very poor communication. Ended up contacting solicitor ourselves to move the process on after 5 and a half months.
20 augusti 2026
Svar från Complete ASAP Ltd
Thank you for your feedback.
We're sorry to hear that you were disappointed with your experience. The transaction was subject to Building Safety Act requirements which, unfortunately, can significantly extend timescales which we appreciate can be really frustrating.
We've reviewed the file would be keen to understand more about your concerns around communication and where you felt we could have done better. If you are happy to provide further detail please reach out to our Operations Manager Ella on 01977 269 052.
We appreciate you taking the time to share your experience and wish you all the best.
Excellent support throughout a difficult purchase
We had a particularly challenging purchase due to probate delays and several unexpected issues along the way. Throughout the process, Sharon was fantastic at keeping communication flowing between all parties and ensuring we stayed informed when progress was difficult to obtain elsewhere.
Sharon was proactive, professional and persistent in following up with solicitors and the seller's side, especially during periods where there were delays outside anyone's control. Her updates were always clear and timely, and her efforts genuinely helped keep the transaction moving forward.
We really appreciate all the support and guidance provided from start to finish and would happily recommend Complete ASAP to anyone going through the home-buying process.
Thank you again for helping us reach exchange and complete our move.
27 augusti 2026
Omdöme utan inbjudan
Svar från Complete ASAP Ltd
Thank you for your kind words and the 5-star recommendation! We truly appreciate your understanding during the challenges of your purchase.
Sharon is dedicated to providing excellent communication and support, and we’re thrilled to hear she made a difference for you. We will be sure to pass on your good words to her and we wish you all the best for the future. If you need any further assistance, please don't hesitate to reach out.
Amazing Jill!
Jill was fantastic throughout, always quick to respond and clear in her explanations of what was going on. She dealt with a tricky buyer well and was always professional. A great job throughout a year long completion process! (not her fault it took a year!)
26 augusti 2026
Svar från Complete ASAP Ltd
Thank you for your kind words! We're thrilled to hear that Jill provided you with excellent support throughout the process. Her professionalism and dedication to navigating challenges are truly commendable.
We appreciate your patience during the year-long completion, and we're delighted to have been part of your journey. If you need assistance in the future, please do not hesitate to reach out.
Super helpful and supportive!
At the start of moving house I was unsure of what the purpose / value was of Complete ASAP. I also had a sales progressor from my own estate agents and initially it felt like a duplication of effort. However, as the sale progresses, it was clear that Georgina from Complete ASAP was on top of everything. She was always the one I got updates from first and she was constantly moving things along. She was super helpful and pragmatic.
28 juli 2026
Svar från Complete ASAP Ltd
Thank you for taking the time to leave such a thoughtful review.
We're delighted to hear that Georgina made such a positive impact on your moving journey. We understand that at the start of the process, it can be unclear how a sales progressor's role adds value, especially when multiple parties are involved. It's fantastic to hear that, as your sale progressed, Georgina's proactive approach, regular updates, and commitment to keeping everything moving clearly demonstrated its value. We'll be sure to pass your kind comments on to her and thank you again for your recommendation.
Jill was always reassuring and…
Jill was always reassuring and supportive and any questions I had were always answered in a helpfull manner
25 augusti 2026
Svar från Complete ASAP Ltd
Thank you for taking the time to leave such a lovely review. We're delighted to hear that Jill was able to provide the reassurance and support you needed throughout the process.
Providing clear, helpful advice and being available to answer any questions is something we pride ourselves on, so it's wonderful to know that Jill made such a positive impact on your experience. We'll be sure to pass your kind comments on to her.
Thank you again for your feedback, and we wish you all the very best for the future.
Beyond outstanding support from Matthew Lewis
Juggling a complicated house sale and a simultaneous purchase is never easy, but Matthew made all the difference. Throughout a lengthy and difficult process, Matt kept us updated constantly, providing expert guidance, calm reassurance, and phenomenal customer service. He went above and beyond for us, and we quite simply couldn't have done it without him. Thank you for everything, Matt—highly recommended!
25 augusti 2026
Svar från Complete ASAP Ltd
Thank you so much for your kind words and for taking the time to share your experience. We know how challenging it can be to manage a house sale and purchase at the same time, so we're delighted to hear that Matthew was able to provide the guidance, reassurance, and support you needed throughout the process.
Matthew takes great pride in delivering exceptional customer service, and your feedback will mean a great deal to him. We're thrilled he was able to make such a positive difference during what was clearly a complex journey.
Congratulations on your move, and thank you again for your recommendation. We wish you all the very best in your new home.
Ooouchhh…
Our experience with complete ASAP was quite mixed, which is why I feel three stars is a fair reflection of our journey.
For the majority of the transaction, Fernando was our sales progressor. He was always polite and pleasant to deal with, and I completely appreciate that progressing a property chain is not an easy job. Unfortunately, however, the communication often felt reactive rather than proactive. We regularly had to chase for updates, and quite often the response was simply that another reminder had been sent or that we were waiting for solicitors.
At times, we actually received more detailed and timely information from our own solicitors or other sales progressors within the chain than from the person representing our sale.
The biggest frustration was the lack of clarity and communication around timescales. New information kept emerging regarding notice periods and people’s expectations for completion. We had repeatedly communicated our own circumstances and how important the timing was for us, particularly with our baby arriving during the transaction and our mortgage moving onto a considerably higher variable rate, but we never really felt that our position was being strongly communicated across the chain.
Fernando then left the business unexpectedly towards the end of our transaction and Jody took over the final stages. I have to give Jody a special mention because the difference was immediately noticeable. Communication became much more proactive, we started getting clearer answers, things moved considerably faster and, most importantly, we finally managed to get exchange and a confirmed completion date agreed. A huge thank you to Jody for stepping in and getting things moving when we really needed it.
Unfortunately, the overall experience has still left a sour taste and has made us question whether involving a third-party sales progression company added the value we expected. If we were to sell again, it is something we would consider much more carefully.
That said, I don’t believe our experience with one particular sales progressor necessarily represents complete ASAP as a whole, and Jody’s involvement towards the end demonstrated the level of service that clearly can be provided.
The three stars are therefore primarily a reflection of our experience throughout the majority of the transaction, rather than a judgement of the entire company. Had the communication and proactivity we experienced with Jody been there from the beginning, our review would have been very different.
18 augusti 2026
Svar från Complete ASAP Ltd
Thank you for taking the time to leave such a detailed review. We are sorry to hear that your experience did not consistently meet the standard you expected, particularly around communication, clarity of timescales and the proactive support you rightly hoped to receive during what was clearly a very important and stressful period for your family.
We appreciate how frustrating it must have been to feel that you were having to chase for updates and that key information regarding timescales and expectations within the chain was not always clear. While property transactions are dependent on multiple parties and many factors sit outside our direct control, we recognise the importance of keeping clients fully informed and ensuring they feel their circumstances are being clearly communicated throughout the process.
We are especially grateful for your kind comments about Jody. We will ensure your feedback is shared with her. We are pleased that her involvement helped provide the proactive communication, clarity and momentum that you were looking for during the final stages of your transaction.
We are disappointed that the overall experience left you questioning the value of our service, as our aim is to reduce stress and provide support throughout the moving process. Your feedback highlights the importance of consistency in communication and service delivery, and we will use your comments to continue improving in these areas.
Thank you again for taking the time to provide such balanced and constructive feedback. We genuinely appreciate it and wish you and your family every happiness in your new home.
Very informative and supportive…
Very informative and supportive throughout the process.
25 augusti 2026
Svar från Complete ASAP Ltd
Thank you for your kind review. We're delighted to hear that you found our team informative and supportive throughout the process.
We understand how important clear communication and reliable support are, and we're pleased that we were able to help make your journey as smooth as possible.
Always kept up to date
7 augusti 2026
Svar från Complete ASAP Ltd
Thank you for your review. We're delighted to hear that you felt kept up to date throughout the process.
Clear and consistent communication is something we pride ourselves on, so it's great to know our updates helped give you confidence and visibility every step of the way. We really appreciate your 5-star recommendation!
Amelia Reeves has been amazing
Amelia Reeves has been amazing ! she was very efficient in communicating with my seller and my buyer as part of a chain, helped to chase things via calls/e-mails. Thank you Amelia!
24 augusti 2026
Svar från Complete ASAP Ltd
Thank you for your wonderful review. We're delighted to hear about the positive experience you had with Amelia. Chasing updates and coordinating between buyers and sellers can make all the difference, and we're pleased she was able to support you throughout the process. We'll be sure to pass on your kind words to Amelia. Thank you again for taking the time to leave your feedback, and we wish you all the very best.
We found everyone who we spoke to very…
We found everyone who we spoke to very friendly. Emails replies were swift so we were able to keep on top of our sale progression.
We were going through quite a traumatic time with our newly born grandson during the sale and knowing someone was sorting the house sale enable us to focus just on family.
Thank you for all your help
Susan and John
17 augusti 2026
Svar från Complete ASAP Ltd
Thank you for your lovely review. We’re so pleased to hear that you found our team friendly and responsive throughout your sale, and that our communication helped you stay on top of the process.
We’re especially touched by your comments regarding your grandson. We can only imagine how difficult and emotional that time must have been for your family. Knowing that we were able to take some of the stress of the house sale off your shoulders and allow you to focus on what mattered most means a great deal to us. Thank you again and we wish you all the best for the future.
Especially near the end of the process
Especially near the end of the process, they did a super job of keeping us informed and helped make progress when delays were happening.
24 augusti 2026
Svar från Complete ASAP Ltd
Thank you for your wonderful feedback. We're delighted to hear that you felt supported throughout the process. Keeping our customers informed and helping to overcome any challenges or delays is something we take great pride in, so it's fantastic to know our team made a positive difference. We really appreciate your review and wish you all the best for the future.
Fantastic service!
Amanda has been nothing short of brilliant! Engaged by the seller of the property I am purchasing, her updates and customer service throughout has been faultless. If I was to buy again I would most definitely engage with Amanda and would recommend to anyone! She has made the whole process so easy and kept everyone updated and chased along throughout - priceless!
24 augusti 2026
Svar från Complete ASAP Ltd
Thank you for your wonderful feedback. We're thrilled to hear that Amanda's communication, dedication, and customer service made such a positive impact on your experience. Keeping everyone informed and ensuring the process progresses as smoothly as possible is exactly what we strive for. Your recommendation means a great deal to us, and we'll be sure to pass on your kind words to Amanda.
Svar från Complete ASAP Ltd
Thank you for your lovely comments. We're thrilled that Isabella was able to keep the sales process moving and keep you updated every step of the way. It's great to hear that your first experience with Complete ASAP was such a positive one. We appreciate your great feedback and support.
Isabella has actively worked to move…
Isabella has actively worked to move the process forward and keep everyone informed about the sales process. This is the first time I used service from complete ASAP and it is very useful for have someone dedicated to monitor the process.
21 augusti 2026
Omdöme utan inbjudan
Svar från Complete ASAP Ltd
Thank you for sharing your experience. We're so pleased to hear that Isabella's proactive communication and dedication made a difference throughout the sales process. Having a dedicated person to monitor progress is something we pride ourselves on, and we're glad you found the service valuable. We truly appreciate your fantastic feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.