Comfelie Omdömen 

45
•
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I'm so glad I discovered Comfelie. I can't stand how uncomfortable traditional bras are, and all the "lounge" or "bralette" styles I've purchased have had zero support and leave me sagging majorly by... Se mer

Betygsatt 1 av 5 stjärnor

I purchased 2 bras, using their sizing. Both fit poorly. I have contacted customer service thru the website, chat, and facebook (had to use my husband's acct since I do not have one), even called wh... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Even though the fabric feels amazing, the sizing is VERY defficient. When I completed the text boxes with my measurings, it suggested I order a 2XL, the table suggested XL so I bought an XL relying on... Se mer

Betygsatt 5 av 5 stjärnor

Most Comfortable and Durable bra I've owned. As I've aged and had surgeries, I needed to move beyond an underwire yet needed support. I found Comfielie bras have met the challenge. I've purchased... Se mer


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

45 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 70 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(45)

31 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

La calidad de la ropa es muy buena y…

La calidad de la ropa es muy buena y confortable, queda a la medida me encantó el bra, definitivamente quiero seguir comprando mas productos y la atención de servicio al cliente te es muy buena también saben resolver cualquier inquietud.

19 november 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I’ve purchased several different styles…

I’ve purchased several different styles from comfelie, many at sale prices, over the last several months. They are comfortable & wash well. On some bras the sizing isn’t accurate. I always received my orders promptly. I will keep purchasing from comfelie.

3 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love Comfelie

I love Comfelie! I ordered the wrong size bra and they were very helpful during the exchange process. Thank you!

17 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service! I originally purchased two different bras, which one was extremely tight and I had reached out requesting a refund, which they offered to send me a different style bra. I received the replacement however it was not the color I had ordered, and I wasn’t a fan of the style either. The company apologized then again sent out a different style bra in replacement for me.

25 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

COMFELIE? DON'T WASTE YOUR MONEY OR TIME

I received my first order from Comfelie today—only because I was unable to cancel it due to the complete lack of customer service. Although the company claims to offer 24/7 support, that is simply not the case. I emailed them over a week ago and have yet to receive a response. This does not include the multiple “live chat” messages I’ve sent, none of which were answered. I've had Live Chat open for over 3 hours today. Calling the support number leads only to an answering machine.

I ordered three bras in the same size (large), yet each one fits differently. While the material is soft and the quality is acceptable, it’s clear they will stretch out quickly. The products are also manufactured and shipped from China, so this is not a U.S. company.

Save your money. In my experience, this company appears to rely solely on marketing hype and influencer promotions. The products are overpriced and obviously will not live up to their claims.

Now the challenge of making a return since no one responds and a return must be approved before you can send it back. Per others, it's taken them weeks or months for a response and refund.

UPDATE 11.25.25
As you can see, Comfelie responded to my post. However, their statement raises an important question:

How am I supposed to reply “directly” when no one responds through any of their listed contact methods on their website?

Their comment reads:
“Please reply directly with your preference, and we will take care of it for you as an urgent priority. You won’t need to wait weeks — we’ll ensure this is handled promptly.”

The problem is that their live chat is unresponsive, customer support emails go unanswered, and the phone number provided on their website only leads to a canned message. There is no functional way to communicate with them directly, which makes their request impossible to follow.

Shortly after getting this Trustpilot response, I received 2 email messages about their return policies.

"Dear customer,
We hope your day is going well.
Here is our policy: They provided the link to their policies on the Comfelie website.
You can have a check.
NOTE: for bra orders, it's okay for the package to be opened as long as the tag is still attached and intact.
If you agree to our conditions, kindly send us a photo of the package/item you wish to return. Once the photo is received, we'll send you the return address.
We look forward to receiving your response and please let us know your thoughts. We'll be here to assist you. 颜燕 柯"

Are you serious? Send them a photo of the product? They know what they sent me. This puts them in the rankings of "this is what I ordered, this is what I got" with Temu, Shein and other overseas vendors.

Wouldn't you think if they were so concerned about the overall customer experience, they would provide direct contact information for their assistance in this matter? THE SAGA CONTINUES.

UPDATE: 12/16/25
Just received an International Debit Transfer Fee from my bank on this purchase as well due to the fact they are located in China. However, Comfelie did refund my money with this exception. Definitely will not purchase from them again.

20 november 2025
Omdöme utan inbjudan
Logotyp för Comfelie

Svar från Comfelie

Dear Customer,

Thank you for taking the time to share your feedback with us. I’m truly sorry for the frustration and disappointment you’ve experienced — this is absolutely not the level of service we aim to provide, and I sincerely apologize for the delays in communication.

We have recently received an unusually high volume of inquiries, which unfortunately caused slower response times across email and live chat. I completely understand how upsetting it is to feel unheard, and we take your comments seriously. We are already improving our customer service availability to prevent this from happening again.

Regarding the bras:
I’m very sorry that the sizing and fit were inconsistent. We understand how important it is for every piece to meet expectations, and I appreciate you letting us know. We are sharing this feedback with our product team so we can improve the experience for future customers.

While Comfelie is a global brand with production partners in Asia, we handle all customer care, design direction, and quality control internally — and we always want our customers to feel confident and cared for.

To resolve this for you quickly and smoothly, we would be happy to:

Offer you a full refund,

OR send you replacement sizes,

OR allow you to keep the items and still receive compensation.

Please reply directly with your preference, and we will take care of it for you as an urgent priority.
You won’t need to wait weeks — we’ll ensure this is handled promptly.

Your experience matters to us, and we genuinely appreciate the chance to make it right.

Warm regards,
Comfelie Customer Care Team

Betygsatt 2 av 5 stjärnor

Under Breast Band Rolls Up

The bras are overpriced. Difficult to get a good size fit with the size guide they want. The band under the breast does roll up. Lift and support is minimal.

2 september 2025
Omdöme utan inbjudan
Logotyp för Comfelie

Svar från Comfelie

Dear Customer,

We’re very sorry to hear about your experience and appreciate your honest feedback. We understand how important a proper fit and support are. Our size guide is designed to help, but sometimes it may not be perfect for everyone.

If you’d like, we’d be happy to assist you in finding the right size or recommend a style that provides more lift and support. Please feel free to contact our customer service team so we can help make this right.

Thank you for sharing your thoughts, as they help us improve our products.

Betygsatt 5 av 5 stjärnor

Great Customer Service and comfortable bras.

Sizing...the bane of my bra life. I have 6 bras from different companies, all have failed the 8 hour comfort test.

Even though I measured the way Comfelie suggested, the first bra was too tight around the back. They allowed me to pick a new bra - I choose a more expensive one and paid the difference + shipping. The new bra fit correctly, I have since bought two more styles.

Great customer service, a comfortable bra, extenders included...I love this company!

8 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The bras are very comfortable

The bras are very comfortable. They are all in size Large. I ordered my same size on the minimizer bra but the large was extremely tight and small all over. I contacted them and they sent me out a replacement bra in an XL right away. I’m very happy with the xlsize as it fits perfectly and is so comfortable. I’m going to order the NEW minimizer bra they just launched and I’m debating which size to order now! This is a great company with great products and a wonderful customer service department. Thank you.

30 oktober 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Ordered small 34b

Ordered small 34b, not the best at all.not comfortable.
The look of the scolloped edge very disappointing .
Found same on SHEIN exceptional for price better with no clasp fittings, and really comfy.removable pads also.

8 november 2025
Omdöme utan inbjudan
Logotyp för Comfelie

Svar från Comfelie

Dear Customer,

Thank you for your feedback. We are sorry to hear that the Small (34B) did not meet your expectations. This is not the experience we want for our customers.

If the size or style feels uncomfortable, we would be happy to help you with an exchange or a refund within 30 days of receiving the item. Please let us know your order number so we can assist you promptly.

Your comments about the scalloped edge and overall fit have been shared with our product team for review. We truly appreciate you taking the time to let us know.

Betygsatt 5 av 5 stjärnor

I'm so glad I discovered Comfelie

I'm so glad I discovered Comfelie. I can't stand how uncomfortable traditional bras are, and all the "lounge" or "bralette" styles I've purchased have had zero support and leave me sagging majorly by end of day. I've now purchased four different styles from Comfelie and every single one is exceptional. Beyond that, shipping was super fast and products arrived in excellent condition. Pricing is fair for the quality of the product.

30 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Bras!

Great, durable bras. They used to carry more of a variety of bigger sizes, but not as many anymore. However I really like the ones I have. They were great with returns as well. I had accidentally ordered the wrong size and they were easy to communicate with and handled my issue quickly. I will definitely shop them again when they get more of the bigger sizes!

21 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Only bra I wear!

I really like the product.
I have tons of other bras in my closet,
But I wear my Comfelie bras every day.
They are full coverage, but not thick in cup, side coverage is comfortable, not tight around band. The size was exactly as reported.

8 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor return experience

My experience with trying to return a bra was a nightmare. Series of delayed emails over 3 weeks. First they said we’re sorry, how can we make it better? Must return in 30 days . I asked for address to return to, then they asked me why I wanted to return , then they made me do a review on line , then if I just pay $8 more for postage they’ll send me a different style, and not have me return the bra, then I need to take a picture and if the tag is still showing attached they’ll give me return info, but I was responsible for the return postage and blah blah … all with Chinese lettering at bottom of emails. I was never able to get a return address from them. It’s a scam. Don’t buy !!!

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Comfelie

Svar från Comfelie

Dear Customer,

We sincerely apologize for the inconvenience you experienced with your return process. We completely understand how frustrating this must have been and truly appreciate you bringing it to our attention.

We would like to make this right by issuing you a full refund. Please contact our customer service team at [support@comfelie.com] with your order number, and we’ll process your refund immediately.

Thank you for your patience and understanding. We’ll make sure your issue is resolved as quickly as possible.

Betygsatt 3 av 5 stjärnor

The bra is comfortable

The bra is comfortable, but within a few days (prior to washing it) some greenish spots appeared on both cups. Returning it would be a hassle, so I’m going to keep, but I can’t recommend it to any of my friends.

22 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Comfort, support and reasonable prices!

Have been phasing out underwire bras for some time. Thought I had found a suitable brand that I could buy at a big box store, but just not happy. Ran into a Comfiele ad on fb and checked them out on their website. Ordered one and then another, as I was in love with the comfort, price, and quick shipping. Happy camper here and am passing the word to my friends looking for comfort and support.

22 juli 2025
Omdöme utan inbjudan

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