Good customer service. The paints I ordered arrived on time and with no issues. Paint quality is very good, my walls are looking so much better now!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The paints are very good, but customer support is terrible. The parcels are not well protected and get damaged during transport. Few paints arrived with dents and leaks and finally one wasn't de... Se mer
Outstanding service. I had my paint delivered within two days of ordering. Painted the two garden sheds in different parts of the garden with the 'Paint your shed' kits. 'Wild raspberry' is a beau... Se mer
Företaget har svarat
We had some disappointing experiences ordering samples of paint from a local hardware store that seem to have no relation to the swatches we were looking at. We decided to order a number of sample pot... Se mer
Företaget har svarat
Företagsinformation
Om colourtrend.ie
Skrivet av företaget
For over 60 years we have been passionate about paint and committed to being at the cutting edge of paint technology. Visit our website https://colourtrend.ie/ for:
- Colour and Product Advice
- Beautifully Crafted Paints
- Ordering Paint and Samples
- Your Nearest Store
- Ordering Your Free Colour Cards
We value your opinion
We value our customer's opinions and want to hear what you have to say. That is why we invite all of our online customers to leave a review after placing an order at colourtrend.ie. From our collection of colours to the quality of our paints, our speedy delivery to our expert advice, our Trustpilot reviews show that there’s lots to love about Colourtrend.
Kontaktuppgifter
Maynooth Road, W23 X7R8, Celbridge, Co.Kildare, Irland
- 01-6288224
- hello@colourtrend.ie
- colourtrend.ie
4,5
Utmärkt
449 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered a number of the new colour…
I ordered a number of the new colour cards and did not get them.
24 maj 2024
Svar från colourtrend.ie
Hi Anne,
We're so sorry to hear you never received your colour cards. If you could contact our customer service we will try and get your colour cards out to you as soon as possible. Our email is hello@colourtrend.ie
The paint leaked, no response from customer service
Ordered paint from them, it leaked inside the package. Awful experience unpacking and then disposing of all that..
Wrote to them about the problem, no response.
That's a terrible customer service. Got the money - don't have to bother about the customer anymore.
27 maj 2024
Omdöme utan inbjudan
Svar från colourtrend.ie
Hi Sergey, apologies that this has happened with your order in transit. If you could contact our customer service with your number we will rectify the issue for you as soon as possible, our email is hello@colourtrend.ie.
Great service Great paint
13 maj 2024
Svar från colourtrend.ie
Hi Pauline,
Thank you so much for the nice review.
Exterior Tile paint
The website was misleading in that I purchased what I thought was exterior tile paint costing €50.00. When it arrived I discovered it was interior paint for walls. I telephoned for it to be confirmed that it could not be used on tiles and was refused a refund probably because it had been mixed. I then had to purchase tile paint elsewhere.
7 maj 2024
Svar från colourtrend.ie
Hi Bernadette, we are sorry that the website experience was not satisfactory. Our Ceramic Matt finish will only ever be advertised for its purpose, interior walls and ceilings. Our paints are tinted when ordered, so therefore we cannot offer a refund under these circumstances, this is explained on our returns and delivery page. If you ever have any questions or hesitations about a product, please feel free to reach out to our team and they would be happy to help.
Not delivered
Only one pot of primer from my paint front door kit arrived 2 weeks ago. I have contacted color trend twice and although they have promised to remedy it there is still no sign of the remainder of my order or a refund.
8 maj 2024
I logged on for the online consultation…
I logged on for the online consultation and was left in the waiting room for the duration of of my alloted time waiting for the host
26 april 2024
Svar från colourtrend.ie
Hi there, we apologise for this inconvenience and would like to look at this further. Could you please send an email to support@generalpaints.ie and we can resolve this issue?
Never arrived
Ordered a week ago. Never received.
Maybe because the color cards were free of charge.
12 april 2024
Great service
10 april 2024
I didn’t receive my colour chart😏
25 mars 2024
Prompt delivery
Prompt delivery, lovely paint to work with and a wonderful choice of colours
11 mars 2024
Most profitable hour I’ve ever spent....
I had an hour on zoom with K - it was one of the most profitable hours I’ve ever spent...Having decided before hand on a colour she was immediately able to say whether it would be warm or cold. This was very important in the NE facing room. The decorator started on the dining room vaulted ceiling yesterday and the Powdered Shell looks amazing. I have schemes for all the other rooms too. I had to make a call to clarify one point and it was dealt with efficiently and knowledgably. Great value for money.
2 mars 2024
Impressed
Great to get the little pots so I can decide what colour is best-no charge post is a bonus
19 februari 2024
Wonderful service
Wonderful service, great to chat with someone so knowledgeable, takes all the stress out of choosing g paint colours.
29 januari 2024
Detta är Trustpilot
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