Good customer service. The paints I ordered arrived on time and with no issues. Paint quality is very good, my walls are looking so much better now!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The paints are very good, but customer support is terrible. The parcels are not well protected and get damaged during transport. Few paints arrived with dents and leaks and finally one wasn't de... Se mer
Outstanding service. I had my paint delivered within two days of ordering. Painted the two garden sheds in different parts of the garden with the 'Paint your shed' kits. 'Wild raspberry' is a beau... Se mer
Företaget har svarat
We had some disappointing experiences ordering samples of paint from a local hardware store that seem to have no relation to the swatches we were looking at. We decided to order a number of sample pot... Se mer
Företaget har svarat
Företagsinformation
Om colourtrend.ie
Skrivet av företaget
For over 60 years we have been passionate about paint and committed to being at the cutting edge of paint technology. Visit our website https://colourtrend.ie/ for:
- Colour and Product Advice
- Beautifully Crafted Paints
- Ordering Paint and Samples
- Your Nearest Store
- Ordering Your Free Colour Cards
We value your opinion
We value our customer's opinions and want to hear what you have to say. That is why we invite all of our online customers to leave a review after placing an order at colourtrend.ie. From our collection of colours to the quality of our paints, our speedy delivery to our expert advice, our Trustpilot reviews show that there’s lots to love about Colourtrend.
Kontaktuppgifter
Maynooth Road, W23 X7R8, Celbridge, Co.Kildare, Irland
- 01-6288224
- hello@colourtrend.ie
- colourtrend.ie
4,5
Utmärkt
449 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great paint and fast service
27 januari 2025
Svar från colourtrend.ie
Hi Margaret, Thanks for leaving a review!
Great product very happy with finish
25 februari 2025
Svar från colourtrend.ie
Hi James, Thanks for leaving a review!
Svar från colourtrend.ie
Hi Jacqueline, Thanks for leaving a review!
Good prompt service
Good prompt service. One item was left out of my order - but was remedied when contacted.
Great quality products.
12 februari 2025
Svar från colourtrend.ie
Hi Jerry, Thank you for leaving a review!
Love their product
Love their product, feels very high quality and looks great
25 februari 2025
Omdöme utan inbjudan
Svar från colourtrend.ie
Hi Karen, Thank you for leaving a review!
I love the way you can order your…
I love the way you can order your paints on line and also colour testers .The colour charts are fabulous .The paints is great quality .
7 februari 2025
Svar från colourtrend.ie
Hi Mary, Thank you for leaving a review!
I'm still waiting on delivery and it's…
I'm still waiting on delivery and it's been over 3 weeks at this stage. Estimated arrival now advised to be April. No indication at the time of ordering that there would be a 2 month delay in delivering the product
7 februari 2025
Svar från colourtrend.ie
Hi Keith,
We sincerely apologize for the delay with your order. We've reached out via email and hope we've resolved the issue for you. Please let us know if there's anything else we can do by reaching out to hello@colourtrend.ie
Delivery took longer than expected- 7…
Delivery took longer than expected- 7 working days
29 januari 2025
Svar från colourtrend.ie
Hi Michelle,
We apologise for this issue. After looking into it, we found that it was caused by a one-time delay with our courier service. We truly apologise for the inconvenience and appreciate your understanding.
Great coverage
Great coverage. Used 2 finish coats of eggshell over a primer base on kitchen cabinets. Excellent finish with a foam roller. Delivered to the house within 3 days. Highly recommended.
27 januari 2025
Svar från colourtrend.ie
Hi Stephen, Thank you for leaving a review!
I liked yer colours and getting the…
I liked yer colours and getting the colour charts in the post
17 januari 2025
Svar från colourtrend.ie
Hi Breda, Thank you for leaving a review!
Great colour advice from Amanda to…
Great colour advice from Amanda to update my hallway and stairs
10 januari 2025
Svar från colourtrend.ie
Hi Catherine, Thank you for leaving a review. Amanda does an amazing job picking the perfect shades!
Consultation
I find colour trend as a brand excellent. Well worth every penny. I recently met Amanda for the online consultation and found it excellent. Amanda helped me pick the colours for 3 rooms and it was really worth it - great experience
16 januari 2025
Svar från colourtrend.ie
Thank you so much for leaving a review. We're so glad Amanda helped you choose the perfect shades for your room.
Svar från colourtrend.ie
Hi Linda, Thank you for leaving a review!
Great paint delivered promptly.
8 januari 2025
Svar från colourtrend.ie
Hi John, Thanks so much for leaving a review!
Colour cards
Honestly, its all about the colour cards. Were you can only order 1 card at a time & the card that only can be orderd is the Contemporary colours, why can we not order the Historic & Weather collection & the new Curator colour cards. I would have 5 to 10 clients picking out colours at one time. But if i only have 1 colour card thats no good for business for me.
6 januari 2025
Svar från colourtrend.ie
Hi Neil,
We're sorry to hear that you're not happy with our colour cards. The cards available in our online store are primarily for customers to browse and select shades they'd like to see.
I couldn't find an email from you regarding this, but if you'd like to reach out to our team through hello@colourtrend.ie we'd be more than happy to discuss your needs in relation to colour cards.
Kind regards,
Alison.
Free shipping and fast delivery
2 januari 2025
Svar från colourtrend.ie
Hi Helen, Thanks for leaving a review!
Was able to get €5 really reasonably…
Was able to get €5 really reasonably sized tester samples with free postage, arrived two days later and love the colour
16 december 2024
Svar från colourtrend.ie
Hi Emily, Thank you for leaving a review!
I was disappointed to learn that I…
I was disappointed to learn that I could buy the same can of paint in Chadwick’s €9 cheaper than direct…🤔
3 december 2024
Svar från colourtrend.ie
Hi Graham,
We do apologise for any inconvenience. Colourtrend maintains a recommended retail price; however, our stockists have the discretion to set their own prices for our paint. Due to it being cheaper, we suspect there may have been an offer on at the time. If you have any questions please reach out to us.
Excellent and very prompt service
22 oktober 2024
Svar från colourtrend.ie
Hi Sinead, Thanks for leaving a review!
Never arrived
Never arrived, UPS delivery service failed to deliver with no update or call backs from them - also no reply from Colourtrend despite my email explaining the situation
27 november 2024
Svar från colourtrend.ie
Hi Claudine,
We’re truly sorry that you haven’t received your order yet. As mentioned in our email reply to you on 10th December at 3:14 PM, UPS has informed us that they are experiencing difficulties delivering to the address provided.
It also appears there has been a request for a change of delivery address, which we suspect may have been initiated by you. This could be the reason for the additional delay.
Once again, we sincerely apologise for the inconvenience this has caused. We kindly recommend checking your Spam or Junk mailbox, as our previous response may have been filtered there.
If you have any further queries, please reach out to us at hello@colourtrend.ie.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Läs mer om andra typer av omdömen.
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