Collegiate UK Omdömen 

Everything is good. The administrator is so patient and kind, and helps a lot in solving my problems.

Ashley from Clarendon street has been really helpful during my move in period as he made the process of moving in very smooth and comfortable and been a real support with any issues that I face making me feel right at home.

I have been CHASING a refund for almost 1 month now for a security deposit I had put down for my brothers university accommodation . I cancelled it with in the 15 days. They don’t reply to your emails, they have poor communication with customers and their colleagues. I had spoken to them between the 20th-27th September for the refund which I was told that the payment has been processed.

I finally received an official email on the 30th September that my payment would be processed with 10 working days. I was still mad but I thought it’s fine I have an official written confirmation. The days are up now I call them up again and the manager tells me that it didn’t get escalated to the finance department until the 6TH OCTOBER???

I’m so happy that I didn’t go ahead booking an accommodation with them as I’m certain I would’ve been extremely depressed. brothers friend states that accommodation doesn’t equate with the amount of money they have to pay.

As I’m writing I’m still waiting on my refund.

Ashley from Clarendon street,
Has always helping and sweet he always intent to solve the problem he makes place feels like home. Ashley is very professional and always makes us feel nice in place .

I have chosen this accommodation in Nottingham for my first year uni recently, Ashley and other staffs are really supportive and friendly. They’ve helped me a lot since I’ve moved in, the place is clean and quiet as well.

Ashley is a great guy, he helped me with moving in the flat and any help that I needed.

Collegiate is not responding to my emails regarding my refund of deposit and rental rebate of £582.It has been over 2 months since my tenancy ended.I have never once stepped foot in that accommodation due to the pandemic.Their Facebook account is not responding to me either.This is my review for Bristol Tower Management.They said my refund will be returned within 14-30 days.Clearly it was not.Their management service is as the other reviewers have stated almost NON-EXISTENT!

Ashley was perfect showing me around and helping me settle in, very accommodating and helpful:)

Ashley from Clarendon street was really helpful and sweet to me. Amazing hospitality!! Most importantly he is very reliable and humble.

Had a really great move in experience into Clarendon Street! Ashley in particular was super helpful from start to finish and always easy to get a hold of if with any questions I had before, during and after my move.

Moving in was quick and easy. Ashley was very helpful in giving me a tour of the building, explaining how to use the facilities, and dealing with issues swiftly. The room itself is small, but is well equipped with everything I need.

Ashley has been incredible in helping me move in and getting me settled! Thoroughly recommend!

Not recommended, as previous person has stated, they take your money willingly but no willingness to return if cancelled .. when phoning about it one is talked over and down to, excuses after excuses and rudeness to boot..raised voices and slamming down of the phones when asking a question, your customer service is non existent. Seeing as the deposit is over £50 and if it is not returned this week then I will be forced to seek a claim through the small claims court..

On arrival had met Ashley, amazing guy, helpful, easy to talk to and get along with, definitely made the moving in experience amazing and made this place feel warm and welcoming, having a great time here and experience so far and definitely would recommend coming here. Rooms are very nice too and good facilities. The people and all staff here too are nice

NOT RECOMMENDED AT ALL!!!!!

Horrible horrible experience already as part of the booking. They charged me a reservation rent and sent a booking promptly. I replied the next day saying that I won't be taking it and to proceed with cancellation. It has been over a month to this conversation now and I'm still waiting on my refund. I have sent close to 20 emails by now, I am well within my 15 days of cancellation, I had tried calling several times and no one picks up. They've even stopped responding to my emails. And to think they advertise their customer service as being available 24/7. I doubt they have any intentions of returning this money, and maybe the only option left will be a legal discourse eventually. If the booking process is so bad, imagine what the living experience would've been like. Once again, extremely horrible customer response, and yeah, I'm still waiting on my refund.

a very nice handsome guy in the reception Ashley always help me, good service!

Ashley was extremely helpful with the moving in process. I was easily able to bring all my luggage to my room with his help and didn't face any problems with settling into my new place.

Ashley from Clarendon Street is very helpful

Great location and great services. The building and room is very good and Ashley the manager was very welcoming and helpful.

Ashley from Clarendon street was of great help showing me the rooms and all the recreational rooms. Great smile and a very welcoming attitude