Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

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Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

20 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

STAY AWAY

They should be shut down. They claim to have a high Trustpilot score (which they do not), they claim "satisfaction-guaranteed" which is false, they claim that they provide a free trail and that is not true, and they say that they will give you a refund before the free trial ends which they will not.

7 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Took money out of my account

Took money out of my account. Even when I tried to cancel the trial prior to the date of cancellation, send 5 emails with no response. When trying to log into my account I got an error. Just to get a charge on my account. DO NOT SIGN UP FROM THEM!!!

17 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammers

Scammers!
I just clicked for free trial for a week as they claimed! But after one question they said I’m out of my free trial!!!!
They’re trying to charged my card (prepaid) everyday for two months and counting!
I do not subscribe any plan
I can’t remove my card info
I can’t delete my account
I can’t stop their too many emails and daily attempts to stole my money without any reasons since my free trial already ended based on their claim!
Be aware and avoid them

21 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Unexpected error

When I reported my issue that I was experiencing; the support team did not hesitate with responding and correcting this issue that I was experiencing.

11 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

huge scam

huge scam, I put my card in for a free trial and canceled it before the end of the free trial, but they still charged me $10 every week until I had to delete my account. 🤬🤬🤬

14 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The service was great

The service was great. I asked for refund and they gave me a refund. I will be using this service and in the future I love this company thank you.

21 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service

Elaine was very helpful when I tried to cancel my subscription and wrote me a step by step on how to do this.

11 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Staff member very helpful but company could improve the site

I received a reply the next day which was appreciated as I was very concerned about being charged after the free 3 day trial and wanted to cancel or purchase at half price offer but pause it while not needed.

I could not find anywhere how to cancel so the subscription would not be taken and she sent a screenshot of the page you need to scroll down and there is an option in very small writing to cancel and delete subscription and account.

( hope that helps others trying to find the cancel section )

I got very annoyed and confused and panicking why the cancellation option was not available anywhere so sent lots of screenshots of anywhere any links took me as I could not find.

It makes you panic when spend hours looking for and trying to contact and have to contact 2 separate companies as is joined with another in the links.

I requested them to please cancel the subscription being taken after the free trial period.

The lady from customer service replied she could not do that for some legal reason, said it was for privacy issues, which I didn’t think was right as I am the customer and I am requesting it and someone works with the company, I understand if it is the company policy so didn’t blame the person even though I didn’t think was a correct way for the company to do the business.

Elaine was however very helpful and replying quickly as with the time zone difference I was pleased to get a reply before having all the hassles with the bank if the payment was taken after a few days.

She was also very helpful to screenshot and send in same email where the cancellation is so I was happy with the staff members help but think the company needs to make it easier to find the cancellation link or not even put people through so much stress and not take a subscription automatically after 3 days but just not allow the site to work unless want to try a subscription.

The company itself would get a lot more respect if fixed those issues for customers as so much unnecessary stress and if the subscription was taken all the hassles to cancel your card and try to get a refund is more unnecessary stress and hassle to go through.

The staff member was very helpful but I wasn’t impressed with the company site and its cancellation problem not clear or easy to find.

If the company had a bit more integrity on its site, I think I would have purchased a 3 year subscription but I am not sure about using after all the stress.

There is no email option either or phone number to contact on the site and need to go back to google the company and find a different link to get a contact email address.

I think businesses would get a lot more business when dealing with the customer if they made the products and services more transparent and easier and clearer for any joining or cancelling and contact.

The site needs work or will get a very bad name from ones trying to get refunded through their banks and all the hassles caused by what could be solved easily with a little more integrity to their customers and their website.

Gave the 5 stars for the staff members assistance.

The site is also a good resource to use too, but with the website issues I would give a lot less at this stage.

11 juni 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

It is not working

It is not working. Supposedly you screenshot a question and it is supposed to find the answer for you. When you click screenshot and attempt to actually capture the question, nothing happens. I did contact them but they wanted more info on the issue, so for now, this is my review.

19 april 2024
Omdöme utan inbjudan

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Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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