I've used watch collecting and collecting cars many times over the last few years to buy and sell watches /cars. Its a really good platform, great customer service agents, and totally transparent.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good communication & with a number of registered users I was able to achieve my reserve. Very simple process & the price to sell is competitive I would recommend
From the moment I contacted Watch Collecting I was made to feel so welcome and safe. Totally genuine hard working team. I dealt with Jamie who was a very efficient and knowledgeable gentleman. He k... Se mer
I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk. However, Mark (my allocated person at Watch Collecting) talked me through the very simpl... Se mer
Företagsinformation
Skrivet av företaget
Collecting.com is a global online auction platform for collectible watches, bringing buyers and sellers together through curated, 7-day auctions. Launched in 2021 as Watch Collecting, the platform has grown to more than 400,000 members and achieved over £110 million in sales. Our specialist team is based in the UK, with offices and expertise around the world, sourcing and presenting a broad range of watches to an international audience. Whether buying, selling or simply following the market, Collecting.com offers a secure, specialist-led experience for collectors.
Kontaktuppgifter
Storbritannien
- clientservices@collecting.com
- collecting.com
4,5
Utmärkt
428 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Service
Sold my watch using the managed service. Dealt with Will who was very helpful and provided a very good service with frequent updates and advice. Thank you.
14 september 2024
Omdöme utan inbjudan
Sold my AP desk clock
Sold my AP desk clock with Fleur. Great service and quick sale for over the reserve price
24 maj 2024
Omdöme utan inbjudan
Top drawer experience.
Top drawer experience.
Excellent communication and realistic market valuations.
21 augusti 2024
I was charged £600 without getting the…
I was charged £600 without getting the watch just for bidding and they haven't refund me the monies. This is scam and fake. I would not recommend anyone to use this auction. The worst service ever.
18 augusti 2024
Omdöme utan inbjudan
Svar från Collecting.com
Good morning
Thank you for your feedback which I'd like to clarify.
You won a watch at auction and were charged the buyers fee of £600. Prior to placing a bid this charge is shown, as well as being listed on the FAQs and terms of business.
Having won the watch for your winning bid of £3700, you offered the seller £2800 which is in breach of our terms.
You have been advised that the seller must receive full payment within the 5 working days. If you do not proceed with the sale, the buyers fee is retained by Watch Collecting. This was agreed by you prior to placing your legally binding bid.
You continued to offer the seller less than your winning bid. As instructed by the seller the full amount must be received within the payment timeframe.
You subsequently informed the seller you have 5 working days to pay and would 'think about it'.
We have not received further contact from you, however will take this review as confirmation you are not willing to stand by your bid.
If you wish to come back to us please reply to the emails or call on the number provided.
Kind regards
Client Services Team
From the start of my journey from…
From the start of my journey from browsing the watches till wining the bid and later the follow up received till collecting my watch was really amazing .
19 augusti 2024
Highly recommended - great service
Another excellent service from Hugo Malien from start to finish. The buyer got in touch immediately after the sale and paid and collected the following day. Really quick deal and Hugo was always on hand to assist.
14 augusti 2024
Collecting watches managed service
Made contact with Collecting watchers via their website , i was quickly and professionally contacted by William asking how he could assist . We ran through the options available , the details of my watch etc and opt’d for their Managed service . The whole experience was effortless - easy to drop off , do paperwork - then they did all the advert and photography ( as part of the managed service) .. 7 day auction and the watch was sold to within £50 of the valuation that William had suggested they would like to obtain.
Buyer was introduced to me , payment received , watch was then released ( by collecting watches) to the new buyer.
I cannot rate the experience higher - so good … and thankyou William for your assistance .
8 augusti 2024
Omdöme utan inbjudan
Absolute perfection from start to finish
I cannot find the words to say how amazing WatchCollecting.com and the Watch Collecting Team are. I have just sold two watches (a rare Rolex Daytona and a Panerai) the step by step advice, process and their implementation re valuation, description, photographs/photographers etc, and the auction itself is literally nothing less than perfect.
The same goes for post sale when you are put in touch with the buyer and vice versa, again great buyers and easy to arrange payment and collection - all very professional.
This is all managed by your Consignment Manager (big shout out to Mark Fell - thank you!).
The most fun is watching the auction countdown live; on the last sale my stomach was in my mouth right up to the moment it passed the reserve price, all the time chatting and WhatsApping Mark.
If you are thinking of selling, or buying, a watch I cannot recommend Watch Collecting and the team high enough.
P.S. I only came across Watch Collecting through selling a car via Collecting Cars, the sister company - again, brilliant from start to finish.
PPS. If you like your cars and watches I highly recommend looking at both sites as many times possible every week.
12 augusti 2024
Overall experience was excellent
Overall experience was excellent. By way of improvement the watch paperwork should be more clearly displayed to ensure better understanding of provenance, authenticity and completeness.
9 augusti 2024
Simple and straightforward experience
Simple and straightforward experience. The WatchCollecting team were professional and helpful for the collection from their managed service
10 juli 2024
I like the new managed service
I like the new managed service. Fleur and the team were very helpful.
Sold both of my watches and payment was received quickly.
25 juli 2024
Fantastic service
Fleur has been my contact when dealing with 2 watch sales. I made use of the managed service and my watches went to auction with my chosen reserve and sold as expected. Watch Collecting handled the logistics once I confirmed receipt of payment. I received the full sale price and there was no commission to pay. Great service that I would highly recommend.
25 juli 2024
19/07/24
19/07/24
Great service and the sale went through without any problems !!! The office in London was always there for advise and updates on how the auctions was going.
25 juli 2024
Just such an easy process
Just such an easy process. Felt like I achieved a market value sale without much effort or stress.
17 juli 2024
Managed Service is excellent!
I chose to use the Managed Service option. It worked really well and I achieved a sale at the price I was looking for. Thanks!
17 juli 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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