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Collecting.com Omdömen 

428
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've used watch collecting and collecting cars many times over the last few years to buy and sell watches /cars. Its a really good platform, great customer service agents, and totally transparent.... Se mer

Betygsatt 4 av 5 stjärnor

Good communication & with a number of registered users I was able to achieve my reserve. Very simple process & the price to sell is competitive I would recommend

Betygsatt 5 av 5 stjärnor

From the moment I contacted Watch Collecting I was made to feel so welcome and safe. Totally genuine hard working team. I dealt with Jamie who was a very efficient and knowledgeable gentleman. He k... Se mer

Betygsatt 5 av 5 stjärnor

I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk. However, Mark (my allocated person at Watch Collecting) talked me through the very simpl... Se mer

Företagsinformation

  1. Auktionshus

Skrivet av företaget

Collecting.com is a global online auction platform for collectible watches, bringing buyers and sellers together through curated, 7-day auctions. Launched in 2021 as Watch Collecting, the platform has grown to more than 400,000 members and achieved over £110 million in sales. Our specialist team is based in the UK, with offices and expertise around the world, sourcing and presenting a broad range of watches to an international audience. Whether buying, selling or simply following the market, Collecting.com offers a secure, specialist-led experience for collectors.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

428 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 50 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(428)

81 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have been many times for buying a…

I have been many times for buying a watches from watch collecting uk
They give me a strong confidence with their watch team. They are responsible for solving any problem, I am appreciate with Fleur, Alex and Hugo too
They are trust 😎

12 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you Hugo

I Dealt many times with Watch Collecting. Hugo Malien is always helpful and supportive. He’s always there to assist me and help me. All I can say is, he’s a “Superstar”.
Thank You Hugo.

12 januari 2026
Betygsatt 5 av 5 stjärnor

Great customer service …

I dealt with Hugo who really looked after me and kept me well informed throughout the process. Also advising me on price and timings to maximise my value. Again he helped ensure the payment process was quick and easy too. 👍

12 januari 2026
Betygsatt 5 av 5 stjärnor

Excellent service and a pleasure to…

Excellent service and a pleasure to deal with.
Mark was honest, professional, and very helpful throughout.
I really appreciated the clear communication and smooth handling of everything.
Highly recommended to anyone looking for a reliable specialist.

8 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I first sold my Bentley through their…

I first sold my Bentley through their car auction, had exceptional attention from Samuel Nicholson so I decided to sell a watch through Watch Collecting, again exceptional service from Marcus Von Sydow.
Both auction appeal as there is no seller commission

15 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Watch Collecting team were amazing, super responsive and helpful. Totally recommended!!

The Watch Collecting team were totally awesome in helping my find and win my watch. I have been looking for specific watch for a while. When it arrived on their platform they advised me and thankfully I was the successful bidder and won my auction. After that they helped me deal with the payment and organise the shipping. As a first time buyer this was so reassuring. No question was too much trouble. Really impressed and grateful for how responsive and helpful the team were.

12 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

I was given a clear and fair valuation of the item I intended to sell, without obligation Alex was really helpful and friendly and didn't pressurise, I was nervous about sending the item via the post however all went smoothly, they arranged everything, I had a seamless service from start to finish, If I ever had to sell anything like this again, Alex would be my first port of call

9 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A fee for what? DIY service. Poor quality watches

Starting at the end. Essentially when you win they give you the sellers details and you sort everything out despite the offer of assistance which is ignored. Not a bad gig for £600 minimum fee. I asked what they do for their £600 and was ignored. They do offer for you to use their facilities but that adds further cost.

The two watches I’ve bought from the site have been in very poor condition and have had to be repaired.

Essentially this is an advertising site for which poor quality watches can be advertised, no checks no service.

5 december 2025
Omdöme utan inbjudan
Logotyp för Collecting.com

Svar från Collecting.com

Hello David,

We wanted to provide some clarity on this review. We understand your frustration on this matter. However, we must dispute some of the claims listed.

Upon your initial outreach regarding shipping, we responded within an hour. Following your auction win on December 4th, our team promptly provided escrow details and a shipping quote the very next morning, December 5th. As a gesture of goodwill, we also offered to cover the cost of the watch shipment, but we did not receive an answer from you.

Regarding the £600 minimum fee, this is clearly stated on every listing to maintain transparency with our Auctions. We understand it can feel disproportionate for lower value timepieces, but when comparing the total value inclusive of fees against other sites, the final price remains highly competitive. This was also fully explained to you on December 5th.

Finally, every watch is listed with high-quality, comprehensive photography that highlights the piece from every angle. While we strive for complete transparency, it is ultimately the buyer's responsibility to carry out sufficient due diligence prior to bidding. Each listing also highlights that unless a recently serviced status is explicitly specified in the listing, routine service requirements should be expected.

The Watch Collecting Team

Betygsatt 5 av 5 stjärnor

Fantastic experience buying this Watch…

Fantastic experience buying this Watch but the seller was brilliant and the packaging was done with such care and attention. He insured. The Watch arrived safely to me a big thank you. Also a big thank you to fluer great support from Collecting Watches

2 december 2025
Betygsatt 5 av 5 stjärnor

Mark was very helpful and super…

Mark was very helpful and super professional from start to finish. He arranged photography of my watch at their offices in London, and made sure I was kept informed throughout the process of when the watch would be listed and when the auction would start. I didn't quite achieve the price I was hoping for, but Mark's attention to the sale during the last couple of days of the auction meant I was able to lower the reserve in order to be sure it sold, rather than miss out because I'd set the reserve too high. I'd certainly use them again if I wanted to sell another watch.

21 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I had a very bad experience with this…

I had a very bad experience with this platform. The watch I bought arrived with a bent case, and the repair evaluation came back at over £15,000 — more than I originally paid. I sent them the official report from Switzerland, but received no help or support from the WatchCollecting team. In my experience, the watches do not seem to be properly examined before listing, so I would advise buyers to be very careful.

22 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good experience

Hugo was extremely helpful in giving me guidance on the procedure, having not purchased through a watch auction before.
The photos were very clear and presented the watch in its true condition.
I will certainly be confident in buying further watches in the future via Watch Collecting Auctions.

17 november 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great service and communication

Watch collecting offers great service and communication with successful buyers.
My only recommendation would be for them to be able to arrange freight from the UK to Australia, but now that I've opened my own Fedex account it should be simple in ther future. It would also be great to be able to pay by credit card as international transactions are not always easy and credit card Exchange rates are usually better than banks .
Overall, a great experience for my first purchase on this site.
Cheers to Alex for his help.

20 oktober 2025

Detta är Trustpilot

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