Coins.game Omdömen 

246
•
TrustScore 2 av 5

1,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I will be reporting this site as they took and paid out winnings for a month no issues. Seemed great, I put about 4k USD in then I actually won once and triggered a verification. They clos... Se mer

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Betygsatt 1 av 5 stjärnor

Casino is just a paravan for money laundering operation they run to launder money they are making selling drugs in live chat. Case already filed with interpol Edit. To reply your reply. I have all... Se mer

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Betygsatt 1 av 5 stjärnor

This project is a 100% scam. They charged me $400 and blocked my account, accusing me of fraud—even though I was simply playing slots using my own deposit. Don't deposit a single cent here!!!

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Betygsatt 5 av 5 stjärnor

Good experience, deposits credited quickly, payouts very fast. My ID: 2875251 I deposited an estimated 20 thousand USD, I withdrew a slightly higher amount, all in several transactions, there was... Se mer

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Företagsinformation


Kontaktuppgifter

  • Hamchako, Mutsamudu, Autonomous Island of Anjouan, Komorerna

  • coins.game

Viktig information

1,9

Dålig

TrustScore 2 av 5

246 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 91 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,9

Alla omdömen

(246)

52 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

What?!

What?!? So I received 150 free spins and I came out with $63, but when I try to withdraw i now have to deposit $20? I can’t withdrawal and I can’t play with the winnings. I guess I didn’t read the rules good enough huh? Other than that I really enjoyed the games.

19 juni 2025
Omdöme utan inbjudan
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Svar från Coins.game

Hello!

Thank you for your review! We are glad that you liked the games and enjoyed the process. As for withdrawals, the terms of bonuses, including free spins, may indeed include minimum deposit or wagering requirements, which are specified in the rules. We always recommend that you carefully study them before activating bonuses. If you have any questions or need help, our support team is always ready to help!

Betygsatt 1 av 5 stjärnor

The game lets you play for the first 4 games but you need to clear thru to level 5 which is impossible!’nn

The game lets you play for the first 4 levels but says to collect your winnings you must complete level 5 however level 5 is impossible to clear as 1 - 4 levels were but I played level 5 today for straight 4 hours and was unable to clear level 5 because the game made it impossible to complete 3 coins as you need to do. The game would entice you to continue playing because I really needed my winnings. I finally gave up as this game is a definite FRAUD !!

12 juni 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

Thank you for your feedback. We are very sorry that you had difficulties with completing the level and felt that it was unfair. We value honest feedback and always strive to make the gameplay transparent and comfortable for all users.

We would like to look into the situation in more detail - please contact our support team so that we can check your progress and give specific explanations. It is important to us that every player feels confident and knows that they can count on fair conditions.

Thank you for your game and feedback.

Betygsatt 1 av 5 stjärnor

Scam CASINO I GOT A WELCOME BONUS SAID…

Scam CASINO I GOT A WELCOME BONUS SAID NO DEPOSIT 150 SPINS 20% WAGERING. I GOT $58.00 ON MY SPINS AND WENT TO GO PLAY THEM AND THEY WERE TAKEN AWAY REQUESTING A DEPOSIT! WHAT A SCAM THERE CS IS A JOKE I ASKED TO SEE WHERE IT SAYS DEPOSIT IS REQUIRED AND THE GUY KEPT ASKING ME WHAT IS MY QUESTION REALLY ARE THEY THAT STUPID??? HOW MORE CLEARER COULD I POSSIBLE BE I EVEN SENT THEM A SCREEN SHOT OF THE BONUS. THEY DID NOTHING

7 juni 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello!
We are sorry to hear that you had a negative experience using the bonus. We appreciate your feedback and understand how frustrating this can be.

Most promotions, including free spins, may indeed have additional terms and conditions, such as a minimum deposit requirement to activate winnings or withdraw funds. This information is usually included in the bonus terms and conditions, which are available before the bonus is activated.

We are sorry if there was a misunderstanding or if you were not given clear information when contacting support. We would like to look into the situation - please contact us again at public@coins.game and include your account or ticket number so that we can check the details and offer a solution.

Thank you for your feedback - it helps us become better.

Betygsatt 1 av 5 stjärnor

Stole over $10,000 from me

Stole over $10,000 from me, due to a problem with their system, of which I had video proof of and several different examples of the same exact issue occurring, and somehow they claimed that because they didn’t see it in their system, that it wasn’t a problem, even though I had several different video Examples of exactly the issue that caused the problem. scamming, thieving trash, garbage website of which was ok a long time ago but has become the worst out of all of them. Stay away.
Fake reviews if they say anything other than the truth. Place is an absolute scam. What is sad though, cause I’ve bet a lot of of these reviews were written when the place was actually somewhat decent. Six months ago, I will say the website was actually somewhat decent, but they’ve taken away every single little thing that made it fun or even remotely incentivized. Place is an absolute scam now. Obviously they’ve made big changes in the staffing or however, they run things, but they don’t have any of the things that actually made it good from before. It is simply now, an absolute scamming piece of shit garbage website. Stay away, go anywhere else but here because this is now probably the worst out of all of them. They will not let you win, I guarantee you.

In response to the Coins Game review response, they are liars and cheaters and thieves. I provided them multiple instances of so many different instances of the same exact issue occurring not only then but now, and I promise you, without a doubt, they will lie to you and lie on these forms and tell you all sorts of provide this evidence here and I have several times I’ve provided so much so many times, that I actually believed probably the 10th or 12th time that I provided it at some point it would have to get to someone that would be able to process it and actually watch the video to see the issue at hand but I promise you guys, they will only throw it in the trash. Maybe they do review it and maybe they do look at it, but I promise you they will not do anything to help you out if it’s something that you’ve lost a lot of money on if it’s something they’ve lost a lot of money on they might do something about it But that is the only occurrence in which they will ever do anything to help which is the only for themselves. They are thieves they are garbage human beings, their VIP are a bunch of manipulative, abusive pieces of shit, I promise you I am doing you a service by telling you to not put a dollar into this garbage shit hole scam. The owners and staff in VIP management team are the most discussing human beings on this earth and you do the world of justice by not giving them your money which will only be that and only that. If anyone is successful with making money here, Godspeed run away so that they can’t take it all back, which they absolutely will without a single hesitation. They’ve taken and ripped away every single VIP perk I’ve had because of something that they disagreed with me on so the entire amount of money I’ve waited which is well over $5 million, is completely worthless now because they decided they didn’t wanna provide me any bonuses even though they’ve made it well over $200,000 in profit off of me, in profit that means total deposited minus total withdrawn, even after that they decided to abuse me further by taking away every perk I had because I finally progressed through their rank system of which was dog shit to begin with, and just taking it all away because they felt like it. Absolute scumbags. How dare you respond to my review with some bullshit like you did just there. You will absolutely bear the consequences for your decision decisions. I promise you you will regret what you’ve done.

21 maj 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello!

Thank you for taking the time to share your opinion. We are truly sorry that your experience was negative.

We want to emphasize that we adhere to high standards of honesty and transparency in our work. All game processes undergo strict checks and control by regulatory authorities. We understand that technical problems can be extremely unpleasant, and are always ready to consider each case individually.

If you have video evidence or any other materials confirming the problem you described, please contact us by email - public@coins.game . We will carefully consider the situation and try to find a fair solution.

We value the trust of our players and always strive to ensure that your gaming experience is comfortable and safe. We hope that you will give us a chance to fix the situation.

Best regards,
Coins.Game Team

Betygsatt 1 av 5 stjärnor

Stay Away – Scam Casino!

I’ve tried out a lot of crypto casinos, but coins.game is by far the worst experience I’ve had. The games are clearly manipulated — especially Plinko, where they hide the server hash so you can’t verify anything. That’s a huge red flag.

Most games just eat your balance without giving you even the slightest chance of winning. You go in, and it’s just dead spins over and over again. No RTP, no fair play, just pure robbery.

This site is a scam, plain and simple. It might look polished on the outside, but it’s built to drain your money with zero transparency. Avoid it at all costs.

15 maj 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.
Thank you for your review. We are truly sorry that your experience with coins.game was disappointing.

We understand how important trust is in the online gaming industry. If you have encountered a technical issue with displaying the hash in the Plinko game, we would appreciate additional details and will definitely check.

The RTP of the games is determined by the providers, and we do not interfere with the gameplay. However, a "bad session" can happen, especially in games with high volatility. We always recommend playing responsibly and not taking short-term results as a pattern.

Every user is important to us. If you are ready to provide more information - for example, the session ID or the date of the game - we will be happy to conduct a detailed investigation and help sort it out.

We hope you will give us a chance to correct the impression.

Betygsatt 1 av 5 stjärnor

I verified my account and gave them all…

I verified my account and gave them all the documents they requested 4 days ago and after I succeeded in the verification they did not give me back my powers in my account such as bonus, cashback and withdrawal I contacted the support department they said 48 hours and then 48 hours and then 15 days I do not know why all this delay because the verification gave me success why my powers have not been given back until now this is bad from you and if my powers are not given back I will file a lawsuit against you because I do not have any problems with the documents or the account this is my account ID if you want help in solving this problem 1471123
This is my name. Abidrabbu1

3 maj 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

We are sorry that you have encountered such a problem.
The user account is checked by the monitoring service for up to 15 business days. During this time, withdrawals and bonuses for the user are blocked.
This provision is described in our User Agreement.

We recommend that you wait for a full check and a response from specialists. You will definitely be contacted.

Betygsatt 1 av 5 stjärnor

As much as I love playing slots I know…

As much as I love playing slots I know a real on line casino when I look around on it my first problem with this casino there is no setting up accounts just play, second what casino give you 0.10 or 0.29 for daily bonus that’s a lol to me. Than no matter how many spends you take you win nothing open the app they begging for you to buy package like someone in the streets holding a sign I barely can pick a game to just play the gold coins because of pop up packages you want me to buy a packages and I haven’t even registered who I am playing/ and yes I can tell it’s a scam and they have all that’s in the scam with them writing reviews as if it’s a good online casino to make someone new second guess and chance it know matter how good these slots look won’t scam me I won’t place a quarter on this app and for sure enjoy playing Gold Coin only even that pay like a scam my gold numbers stop adding when I do hit but the money running like I’m still being paid I don’t believe when I hit with Gold Coins it’s all being added please take it from here find something better to do with your money than donate or get yourself caught up in this SCAM!!! And please don’t say sorry to hear this just stop SCAMMING PEOPLE AND FIND A BETTER JOB!!! This app needs to be shut down!!!

24 april 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

We are very sorry that you have encountered such a problem.
Unfortunately, you have not shared your username in the casino and we cannot find out and understand your situation.

We would also like to note that all outcomes in our games are random, you can both win and lose.

You can send us your ID on the site to our email public@coins.game

We will try to help you!

Betygsatt 3 av 5 stjärnor

Fun to play and can play awhile but no big wins yet.

The games are fun,not much won in the time played but kept breaking even and more I played the more I wanted a win but didn't get anything much over my deposits. The bonus could be better especially the wheel spin and the daily spin because the wager to get the bonus is $500 but the bonus gives you only 2% if your "lucky". I found other online casinos with better odds and bonuses. I'll keep laying sometimes in hopes it gets better.

23 april 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

Thank you for your feedback, we are sorry that you were not able to exceed your expectations.
We would like to point out that winnings are completely random.
You may be lucky or unlucky.

We hope that luck smiles on you in the future!

Betygsatt 1 av 5 stjärnor

4$ scam

4$ scam. They sending u less crypto then u withdraw on free network. You prove them they lie and they skip chatting with you xd

15 april 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

We are sorry that you have encountered such a problem, as we see you have already completed self-exclusion.

Also, our bonuses are calculated for the long term.

We hope for your understanding.

Betygsatt 1 av 5 stjärnor

Im almost 5 days now on removal of my…

Im almost 5 days now on removal of my 2FA security from my account on this platform.
The request was accepted, 48 hours maximum they said..

Also the support departement is hilarious it is like its just some scripted program or something with the same responses.

But thats not all though i did try turning 2FA on with another account and same story next time in this case few seconds later locked out of account and same Error message wrong code 2fa but everything is in sync and working on other platforms..

Long story short feels like a serious scam!

Reply on coin.games:
I did like 17 times!! I am not joking..
With priority and everything to support @coins.game.
That is the whole problem!

23 mars 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

We take 2FA very seriously to keep your account safe and to prevent fraud.

Your 2FA has been successfully removed.

Thank you for your patience!

Betygsatt 1 av 5 stjärnor

Scammers

My ID = 48009
I placed a bet of 593 UAH on Dota 2. An error occurred, but the funds were deducted from my account, and the bet did not appear in my betting history. I contacted support, and they said they were looking into it.

The bet was successful.

After 30 hours, I contacted them again, and they said they had forwarded my request to the technical team. Another 60 hours passed, and they only refunded the bet amount, without the winnings. If the bet had lost, they wouldn’t have refunded anything.

Support is not responding to the incident in any way… I’ve been playing on this site for over two years, but I won’t be playing anymore.

19 mars 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

As we see, your bet amount was returned due to an error that was reported to you.

We apologize for the inconvenience, but in this case only the amount of your bet is returned because the bet itself was an error.

We hope for your understanding!

Betygsatt 1 av 5 stjärnor

J’ai eu un gros bug d’un système ils…

Une pure arnaque, à fuir absolument !

Ce site est une escroquerie bien rodée. Au début, ils te laissent gagner juste assez pour te faire croire que c’est possible, puis ils te prennent tout sans aucune explication. Leur système est clairement truqué : des bugs qui te font perdre de l’argent, aucun remboursement, et un support de belles paroles rien de plus . Ça fait un an que je joue, et c’est toujours la même histoire : tu déposes, tu perds, et eux encaissent. Ne tombez pas dans le piège, vous finirez par tout perdre !

18 mars 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

We are sorry that you encountered such a problem, but we did not find your data in the review attachment.
Unfortunately, we cannot consider your issue without data.
You can send them to us by email public@coins.game and we will try to help you.

Thank you for your understanding.

Betygsatt 1 av 5 stjärnor

Unscrupulous, unethical casino, no player protection, the main thing is that the company makes a profit

You always write kYC is required to withdraw funds. SIMPLE INFO COINS.GAME, I was able to wager 2 million dollars with you with just one email address. I didn't even have a real name in my profile! You make up the rules as you go along and just don't pay out! Ignore the players' closure requests, make profit with gambling addicts. It's a disgrace, this casino. It's always the same excuses. The VIP managers on Telegram do the same crap! Absolute disgrace that such business practices exist. Underground and unscrupulous.

Dear Coins.games Team,
After I was able to open several accounts with them without having to provide any information. No email address, no verification was necessary! No control, no regulation, no support. Gambling addicts are taken advantage of and exploited down to the last euro. They made a profit with me - I lost a total of 40,000 euros with them and that with my second account, after they had already been informed about it! It's a shame that people do this to people.

6 februari 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

According to our information, you have successfully self-excluded.

Betygsatt 3 av 5 stjärnor

Pierwsze kasyno kryptowalutowe

Pierwsze kasyno kryptowalutowe, od tego się zaczęła kariera haha. Sentyment dawno odszedł, mam lvl 10, ogonie to fajne koło, turnieje ale ciężko tam było się przebić mi osobiście do jakieś większej kwoty. Gry oryginalne są po prostu gorsze niż na innych kasynach według mnie. SzczególnIe Keno... miny w miarę spoko, pozdrawiam Lisa Coinsgame VIP manager xd

23 februari 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

Thank you for your review and rating.
We understand that some games may not be to everyone's taste, but we are open to suggestions for improvement.

Betygsatt 1 av 5 stjärnor

CoinsGame is a SCAM

CoinsGame is a SCAM – They Block Accounts & Steal Deposits!

I had a terrible experience with CoinsGame Casino. I deposited 2.053 TON, but it never showed up in my account. When I contacted support, they told me my account needed verification. I submitted 100% real and accurate documents, but they kept delaying for 48 hours.

Then, instead of verifying my account, they suddenly blocked it without any valid reason! Now, they are refusing to give me any information about my own account or my deposit.

⚠️ WARNING TO EVERYONE:

They will take your deposit but never credit it to your account.

If you ask for support, they will delay and then block your account.

No transparency—they refuse to explain why they block accounts or steal deposits.
CoinsGame is a fraudulent casino that scams players by taking deposits and blocking accounts. Stay away and don’t waste your money!

13 februari 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

We take KYC very seriously, unfortunately you have not provided your account details so that we can better analyze your situation and give an answer.
You can send us the details to public@coins.game

Betygsatt 4 av 5 stjärnor

Comprehensive review of coins.game

When evaluating an online casino, the primary question for any prospective player is straightforward: If I win, will I get my money? This question reflects the core trust between a player and the establishment. Based on over a year of playing experience, I can confidently say the answer is yes. As long as you follow the terms and conditions, the casino ensures that winnings are paid out without issues.

Personal Experience with Withdrawals and Support:

In my time here, I’ve encountered technical issues related to withdrawals. These were resolved smoothly, either by regular support or technical staff, contrary to the complaints some other reviewers have mentioned. I’ve also undergone a Know Your Customer (KYC) verification after a notable winning streak. While this might seem inconvenient, it’s standard practice—likely tied to regulatory requirements—and ultimately serves to protect both players and the casino’s integrity.

On one occasion, I accidentally created a second account, which could have led to complications. However, after contacting support and explaining the mistake, they quickly resolved the issue, closing the duplicate account without penalizing me. This experience reinforced my trust in their fair treatment of players who act in good faith.

Key Positives:

1. Promotions: For small to medium players, the casino offers weekly promotions, including wager-free free spins or spins with competitive wagering requirements (typically 20x). These provide excellent value.

2. Game Variety: The casino features a strong selection of games from most major gaming providers, ensuring a diverse and enjoyable experience.

3. VIP Service: Players gain access to a dedicated VIP manager early on. Shout out to Sandra for her exceptional service and positive demeanor, which adds a personalized touch that many competitors lack.

4. Loyalty Program: While the loyalty program has undergone changes, it strikes a balance between generous rewards and sustainability. Although it’s still evolving, the intention to stand out from competitors is clear.

5. Fast Transactions: Deposits and withdrawals, especially for cryptocurrency users, are processed almost instantly.

Areas for Improvement:

1. Loyalty Transparency: The loyalty program could improve in terms of cashback and bonus clarity. It’s not always easy to predict rewards based on profit, loss, or wagered amounts, which competitors often handle more transparently.

2. RTP Visibility: While most game providers display Return to Player (RTP) rates, some games lack this transparency. RTP is essentially the price we pay to play, and full visibility would enhance trust.

3. Crypto-Specific Features: Certain quality-of-life features, like customizable auto-betting strategies for mini-games (e.g., Dice or Keno), are missing.

4. Tournaments and Challenges: Although the casino runs some in-house tournaments, they could diversify their offerings with more frequent and varied challenges to engage players further.

Summary:

Overall, this casino delivers a positive experience, especially in terms of promotions, game variety, and withdrawal reliability. Their early-stage VIP service adds a unique, personal touch, and their fairness regarding payouts inspires trust.

While a few areas—such as loyalty program transparency, RTP visibility, and crypto-focused features—could be refined, these shortcomings don’t detract significantly from the overall experience. To rate them 5 stars, they would need to stand out as the absolute best in their class, which is difficult given strong competition. That said, they are undeniably a solid option, and players can feel confident entrusting them with their money.

Final Verdict: A reliable, rewarding casino with room for growth in a few areas.

27 januari 2025
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Svar från Coins.game

Hello Alphageron!

Thank you for such a comprehensive review and your rating.
We are glad that you liked our project.
We will definitely improve our systems and improve them for users and for their convenience.

We hope your review will be an example for many users!

Betygsatt 1 av 5 stjärnor

Denied Payout of over $60,000 Based on Resident of USA

I cant imagine how this casino rates a score above 1? Keep in mind they can and do write their own reviews. I started playing online with this casino two months back. They accepted my profile, knowing I was a resident of the USA. At first, I wasn't able to win anything so I requested my account be closed. Live chat talked me into keeping the account open for another few days to see if it got any better. I reached out to live chat to let them know that as a resident of the USA, some game were not accessible due to my regional location. They informed me to use a VPN that would block my exact location. It worked. Suddenly I was able to access most all of the games. I won around $800 and requested a cash out. It was approved instantly and within 30 minutes I received my payout. Over the next couple of weeks I continued to make deposits and betting large wagers. I won a total of $63,000. I made a withdrawal request, just as I did before. This time my request was rejected because I had to be verified. In other words, they were going to find a way to not payout my winnings. Three days later, I received a message that they were not obligated to pay out my withdrawal because I was a resident of the USA. Nothing new here as they already knew I was a resident of the USA. I have read most all the reviews regarding this bait and switch behavior . As long as you are depositing money and losing more than you withdraw, you will not have any problems. Once you start winning, they will not pay out! In fact they do not allow players to be verified until you request a cash out. If you request to be verified when opening an account with them, you will be denied. Using this verification process demonstrates criminal activity. Its their way of robbing a bank and not paying for the crime. I have all the live chat records to show I was a resident of the USA and their recommendation to use a VPN to access all the games. Do you think they are going to actively close all player accounts for those that live in the USA, of course not. This would be a huge loss of revenue obtained through their criminal behavior. They will take all you have and payout nothing when you win. I have sought legal council but because they have a fly by night license, they have nothing to lose. They will never lose their license due to their criminal activity because the license company doesn't care.

8 januari 2025
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Svar från Coins.game

Hello.

According to our information, during your self-exclusion, you went through the KYC procedure, after which you successfully self-excluded.

Also, as far as we can see, you were not offered to use a VPN, you were explained that we cannot influence the unavailability of games in your region.

We would also like to note that by Registering an Account on the Site, you undertake, declare and guarantee that:

You are not a resident of Curacao, France, Iran, Iraq, the Netherlands, North Korea, Singapore, Spain, Saint Martin, St. Martin, the United States or dependent territories of the United States, Ukraine, the United Kingdom.

We hope for your understanding.

Betygsatt 1 av 5 stjärnor

Terrible

You can create an account and gamble but you cannot withdraw anything until you actually verify. They do not force you or prompt you to verify until you actually try to make a withdrawal. Then I had to reach out to support just for them to add the verify link. However, apparently their KYC verification is a one time thing and if you fail, you lose everything in your account with no refund, not even initial buy in. They do not let you know that you only have one chance at the verification. One minor error with verification (i.e. putting a shortened first name instead of full first name), and you will lose everything. They stole thousands of dollars from me and there is no getting it back. DO NOT deposit to this casino unless you are confident your one and only verification attempt goes perfectly. I would highly recommend leaving if you currently play here as well.

Edit: Let's be honest, you are not a major casino. Let's also be honest, no major casinos give only one attempt at KYC verification and if you fail, steal all your money.

19 januari 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

KYC system is a common practice for all major Casinos.

We have rules and regulations that you agreed to when registering. They state that the data must be true. Re-checking is never done and has not been done.

We hope for your understanding!

Betygsatt 1 av 5 stjärnor

My id *Letswinbig* I win I had a…

Coins.game ID: ● Letswinbig ●
I win! I had a successful great session and i win and i ask for 1800 USD withdrawal...
This casino SUDDENLY blocked my account. Without SHOWING ME the statment 100% evidence prof thay say i did FRAUD.
I was desperat Frustration and asked why is this happen thay told me i did some fraud etc etc this was TOTTALY false blem on me... I aam until TODAY asking this casino to give me ALL PROF evidence of the fraud thay say I did but thay never set send anything... This is soooo bad and illegal behavior... I ask on this platfor olso today SHOW me all the prof of what fraud I did ? But no there is nothing to show because I DID NOT DO any fraud... I ask THE TOP dirctors and the highly representiv of this casino to personality take this action and investigate my win and and REOPEN my account and olso Give me my 1800 usd back.
I HAVE OLSO send email to your departementet regarding this the public email adress
Where i have send betid and my prof..

I can provide proof of all my evidence of legal wins with bet IDs and screenshots. All proof is of my loyalty and proves that I won legally. I will provide 100% legal win proof here. If this is the case, PLEASE, the owner of COINS.GAME CASINO, follow this case closely.

With all respect, we all know this is a legal bet win, and it was just a slight mistake in your review.

13.01.2025
* I am still waiting for feedback.
* Emails have also been sent, and I haven't received any reply.

SHOW ME THE EVIDENCE OF THIS FRAUD !!!!!!!!!!

16 januari 2024
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

You have previously filed a complaint on this matter and it was rejected.

Unfortunately, we stand by our position, your account has been blocked for betting fraud and all winnings have been cancelled.

We hope for your understanding.

Betygsatt 1 av 5 stjärnor

This site is scam stay away.

I deposit 35$ and play and win I have available balance 185$ .After I withdrawal they say to me my account need verify .So I verify with my document.They didn't approved my account verify .They say my account profile info is not same my document. so I request please change my account info .They say ,they not change my account data .So think ,How can I withdrawal my available money .After 2 day they block to my account .Scam casino.I want my money back.
7.3. coins.game reserves the right to close your Account and to refund to you the "Available to withdrawal" balance, subject to the deduction of relevant withdrawal charges, at coins.game's absolute discretion and without any obligation to state a reason or give prior notice.

They chat support say ,It mean ,If i break any rule ,I can back withdrawal pure deposit money ,How can I get my deposit back from they refund ,Now they block any don't give back any my deposit money.

6 januari 2025
Omdöme utan inbjudan
Logotyp för Coins.game

Svar från Coins.game

Hello.

We, like all casinos, take verification very seriously, in our rules and regulations, which you agreed to when registering - it is clearly written that you must notify about the change of data before requesting verification.

Unfortunately, we cannot help you with this, as this violates our rules and laws.

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