DO NOT TRUST COCEUROPE.EU - Stole my money Absolute scam. I ordered a car CdS sheet and sent the payment directly to them. Two weeks later, I still have no document, no customer support, and total si... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Na początku byłem zły ze nie dostałem podpowiedzi jak planowano przy zamówieniu na 16 października ale musze przyznać że to z mojej winy dlatego ,że nie dosłałem skanu dowodu. Dzisiaj napisałem że... Se mer
Everything went well up to the point when I had to use the COC I received from Coceurope.eu (and paid 109 EUR) in Luxembourg in order to register the second hand motorbike I just baught. Luxembourg au... Se mer
Företaget har svarat
The one thing I can say here: the customer service support was top. They not only explained everything very clear, they also listened carefully to what I was writing back and responded to it. This m... Se mer
Företagsinformation
Skrivet av företaget
Our ISO 9001:2015 certified company specializes in issuing complete technical data sheets for all types of vehicles. As well as offering reports for vehicles from 5 continents. The CdS data sheet is the perfect alternative when the Official CoC is not available or not necessary.
Kontaktuppgifter
Sofia , Bulgarien
- +359892977379
- info@coceurope.eu
- coceurope.eu
3,1
Medel
614 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 62 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bom dia
Bom dia, o coc que me enviaram não foi aceite na alfandega de Setubal, foi-me dito que não é um documento com validade.
Como podemos resolver a situação?
27 maj 2025
Omdöme utan inbjudan
ottimo servizio ordinato un certificato…
ottimo servizio ordinato un certificato coc arrivato in tempi brevi e costi contenuti.
22 maj 2025
Omdöme utan inbjudan
Brauchte das COC Dokument für die…
Brauchte das COC Dokument für die Ummeldung meine KFZ von Deutschland nach Italien. Italien erkennt das Dokument leider nicht an - es wird das Original des Herstellers gefordert. Also für diese Ummeldung nicht empfehlenswert. War für mich eine rund 160 € teure Erfahrung. Empfehlung: Leider :-( erst die Behörde kontaktieren
16 april 2025
Omdöme utan inbjudan
Nu este un COC
Nu este un COC . Este o alternativa care nu poate fi recunoscuta de autoritatile oficiale pentru a omologa o masina UE(Romania)
1 april 2025
Omdöme utan inbjudan
The COC was refused by Italian…
The COC was refused by Italian administration. IT IS JUST NOT VALUID
21 mars 2025
Omdöme utan inbjudan
Great service and turnaround with the…
Great service and turnaround with the data I needed.
12 mars 2025
Omdöme utan inbjudan
They doesnt privide you real coc
They doesnt privide you real coc, only an alternative data sheet that is useless in most countries in europe
8 mars 2025
Omdöme utan inbjudan
Svar från Coceurope
Gentile Adrian Rosca,
Siamo spiacenti di sapere che la sua esperienza non sia stata soddisfacente.
Ci teniamo a precisare che sulla nostra pagina web è chiaramente indicato che forniamo una Scheda Tecnica (CdS) e non un Certificato di Conformità (COC). In nessun momento il nostro documento viene presentato come un COC, in quanto solo i costruttori ufficiali possono emetterlo.
Per garantire la massima trasparenza, offriamo ai nostri clienti la possibilità di ricevere un esempio del nostro documento prima dell'acquisto, in modo che possano verificare con l’ente di registrazione locale se il nostro CdS è accettato per la loro pratica.
Se desidera ulteriore assistenza o ha bisogno di maggiori informazioni su come presentare il nostro documento alle autorità competenti, il nostro team è a disposizione per aiutarla.
Cordiali saluti,
COCEurope Support Team
📧 info@coceurope.eu
🌍 www.coceurope.eu
correct
Greetings, from Slovenia. At first I was a little skeptical when I had to pay for the service to obtain the certificate, but I agreed and paid. The service was fast and as agreed. The certificate arrived 1 day before the agreed date. have to say this, I paid for the COC but I got a CDS certificate, it is similar to the COC certificate but they should have told me before I paid that COC Europe cannot deliver the COC certificate
4 mars 2025
Omdöme utan inbjudan
tip top service
10 februari 2025
Omdöme utan inbjudan
Calvário da Ficha Tecnica
Consegui com vocês em 5 dias, aquilo que me foi negado (Ficha Técnica) pelo importador da marca em Portugal e em França durante 8 meses, com trocas de email, jogo do empurra entre representantes, enfim, para esquecer
10 februari 2025
Omdöme utan inbjudan
Horrific customer service!!!
Horrific customer service. Waited half an hour for their online chat nobody answered several attempts I made to contact. The contact form requires a reCaptcha that doesn’t exist. They attempted to double bill me so when I canceled the original order and payed the second attempted they canceled all my orders. Finally I had an email to contact them with after they canceled me and, when I told them about it they didn’t even mention their horrible design of trying to get in touch with them. DONT USE THEM!!!
In a REPLY to COCEurope I could resolve the issue with you because I couldn’t contact you. Your online chat NEVER replied to me. In fact why not post a photo of those chats especially the last one where I waited for 30 minutes. As for your contact form it never displayed the Captcha security. I tried on a desk top, in my iPhone and iPad. So I was not able to submit a form so after a couple days AND being you sent me ANOTHER set of payment links for order 21372 and 21376 I decided to go about it that way. I still paid for the products. All three COC’s and the additional 70€ per for them being American cars.
ANOTHER UPDATE: they refuse to actually refund my money for the orders THEY cancelled the “supposed” extra fee of 70€ each shows a return FROM them in my card statement but they claim when I paid their 2nd billing of the original two it was done under a “different name” from the previous order. So from same account log in, same cc number, same email yet they claim different name. Wouldn’t that show up as fraud if that was true??? So either they’re scamming me or they admit that on top of horrific customer service they have piss poor security against fraud.
7 februari 2025
Omdöme utan inbjudan
Svar från Coceurope
We are sorry to hear about your frustration, but we feel it's important to clarify the facts and provide transparency for anyone reading this.
1️⃣ The Orders Were Not Canceled by Us
The customer opened two chargeback claims with their bank, labeling the transactions as fraud. This automatically flagged our system for a security issue, and as a result, we had to refund all transactions associated with this account to avoid further complications. We have attached proof of the chargeback requests initiated by the customer.
2️⃣ Double Billing Did Not Occur
The confusion appears to come from the fact that after placing an order, an additional €70 fee was required for US-imported vehicles (which was clearly stated during checkout). When the customer paid this additional fee, it was not a duplicate charge but rather an expected process for non-EU vehicles.
3️⃣ Customer Support Misunderstanding
We respond to all email inquiries within 24 hours. While our website chat is automated, our email support is managed by real people who promptly address customer concerns. The customer did not wait for an official response before taking action through their bank.
Conclusion:
Rather than resolving the issue with us, the customer filed chargebacks, causing us financial damage due to the processing fees imposed by the bank. Despite this, we still refunded all their payments in full (excluding any fees charged by their bank).
We strive to offer fair and transparent service to all our customers. If you have any concerns, we encourage reaching out to us directly instead of initiating unnecessary disputes, which only create delays and confusion.
📌 Proof of chargebacks initiated by the customer: (attached screenshots) https://ibb.co/20zWyvnw https://ibb.co/RT0Y32Lp
COCEurope Team 🚀
Sehr guter und sehr schneller Service
Sehr guter und sehr schneller Service ! Sehr zu empfehlen ! Freundliche und sehr schnelle Antwortzeit.
Einfach TOP!!
5 februari 2025
Omdöme utan inbjudan
На відміну від ішших сайтів отримав…
На відміну від інших сайтів отримав оригінал сертифікату а не відмову ( в мене американська автівка)
4 februari 2025
Omdöme utan inbjudan
Accurate data sheet, excellent customer service
The technical data sheet I received is accurate and comprehensive.
1 februari 2025
Omdöme utan inbjudan
Get my COC sertificate in 2 working…
Get my COC sertificate in 2 working days!!!
Great job!
31 januari 2025
Omdöme utan inbjudan
All good. Big Thanks
All good. You provided to me very good services, several times.
Fast and efficient.
A Warm Thanks
23 januari 2025
Omdöme utan inbjudan
Excellent service
I'm a very satisfied customer, whenever I was in a hurry they assisted me with one day delivery!
14 januari 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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