Cncest Omdömen 1 885

I am not usually someone who leaves reviews either positive or negative, but in this case I feel obliged to do so in the hope that it prevents others from having the same experience.

I recently purchased a new bike for my four year old son. When it arrived, it was scratched and damaged to the point of being unusable. The paintwork was chipped and peeling from the frame, the rear brake did not function, and the bike was extremely difficult to assemble. Overall, the quality was very poor and, most importantly, the bike was unsafe for use.

I contacted customer services to request a refund and return the bike. Unfortunately, they were unwilling to engage constructively. Initially, I was offered a £10 refund, which I declined given the condition and safety issues. I was then told I would need to assemble the bike and provide video evidence of the faults before a refund could be considered, despite this not being stated anywhere in their refund policy.

After more than 10 email exchanges with no resolution and no willingness to take responsibility, I decided to pursue a different route. I have now contacted my bank to initiate a chargeback under the Consumer Rights Act, and they are processing this after reviewing the evidence provided.

This review is not about the money, it is about holding companies accountable when they attempt to take advantage of customers. There are many businesses that treat their customers fairly and with respect; unfortunately, this is not one of them.

If you are experiencing similar issues with CNCEST, I would strongly recommend contacting your bank, as they may be able to help. And to anyone considering spending their hard-earned money here, please think twice.

Very responsible to solve problem and good service

This company sent me a defective item and refuses to let me return it or refund it. They are violating their own return policy.

Venditore molto disponibile. Prodotto valido

Quality products that match the descriptions, with competent and responsive after-sales service.

Fast shipping, product exactly as described. Used over the Christmas break. Very handy.

Eine Fugenfräse bestellt. Nach einer Stunde Benutzung defekt. Direkt Kundendienst informiert.
Diese verlangte Fotos und Videos des Schadens. Hab ich geschickt. Dann sollte ich die Kohlen rausgehen und Fotos von innen machen. Auch dieses habe ich getan. Nun sollte ich die Maschine bei mir irgendwo zur Reparatur bringen. Dafür wollten sie mir 30€ geben. Habe ich abgelehnt.
Dann sollte ich die Maschine komplett zerlegen und Bilder vom Anker machen. Auch abgelehnt vn mir. Dann kam ein Plan und Video wie ich die Maschine komplett zerlegen sollte. Auf meine Frage wie es mit einem Austausch der Maschine wäre, jedesmal die Antwort ich soll sie zerlegen. Hab dann nach 6 Wochen einen Paypal Fall eröffnet und bekam dann Ratzfatz mein Geld wieder.
Ich rate allen von CNCEST ab

Ja,es sehr positiv, das bei Problemen sofort reagiert wird, und eine konstruktive Lösung angeboten wird.
Würde wieder bestellen.
Franz

120L Boiler ausgewählt. Angabe war dann jedoch bei 15,4 Gallonen, was ca. 58 L entspricht. In Wirklichkeit sind jedoch nur ca. 35 -40L Fassungsvermögen im Boiler.
Eigentlich Irreführung des Verbrauchers.
War meine letzte Bestellung bei CNCEST.

Ho acquistato una "scatola del tempo" alcuni giorni fa ed è uguale a quella acquistata diversi anni addietro ancora funzionante. Un ottimo rapporto qualità /prezzo. Ha soddisfatto le mie aspettative.

Ottimo prodotto e ottimo servizio assistenza. Acquistata macchina per pulizia professionale del viso, efficace e funzionale, molto soddisfatta. Ho chiesto alcuni chiarimenti e mi hanno risposto in modo esaustivo e in tempi rapidi.

Article chaise de chevet de bonne qualité bon rapport qualité prix, réglage parfait pour la hauteur, très utile et pratique pour une personne âgée ou alitée avec une bonne sécurité. Je recommande vraiment ...

Ho eseguito due acquisti attirato dai prezzi buoni. Per entrambi gli acquisti a distanza di un anno, pagati con paypal hanno avuto molte difficoltà a consegnare cercando scuse. Ora sono ancora in attesa del pacco, che pur trovandosi accanto alla mia città non riescono ad organizzarsi con il corriere per la consegna. Va bene una volta, ma per due volte lo stesso problema no. Disorganizzatissimi. Dovrò chiedere anche stavolta il rimborso dopo settimane di attesa. Regalo di Natale sfumato.

J’ai été choqué, en titre d’un article, tu peux lire qu’un produit fait pour faire de l’huile de coco, et après quand tu regardes la description du produit, il est écrit : « Veuillez noter que ce produit ne s'applique pas aux graines dures, telles que les grains de café, les pépins de raisin, le riz, les graines de ricin, la pulpe de noix de coco, etc »
Ce site se moque des gens

Points forts le sérieux, la qualité des services et l'amabilité merci

Ho acquistato un piano cottura in cristallo.
Il prodotto è arrivato rotto e la ditta non vuole ne sostituirlo, ne rimborsare.
Siamo in contestazione su paypal e pretende la restituzione del prodotto a spese mie quando il danno non è stato causato da me.
Ho dovuto restituire il prodotto a spese mie e adesso attendo la fine dell'iter burocratico.
Non comprate, mi raccomando.

L'oggetto si presenta robusto, sebbene ancora non lo abbia messo in funzione per testarlo effettivamente. Il peso non è trascurabile ma un uomo adulto lo riesce a gestire facilmente.
Ottima assistenza anche dal supporto, che ha saputo risolvere prontamente un problema di logistica inaspettato. Al momento pertanto sicuramente soddisfatto.

WATCH OUT

Ordered a jewelry box from CNCEST: It arrived relatively quickly, but that's about the only positive here. The box was not like the picture online, it had details they had obscured or buried deep in the descriptions. When I tried to return it they attempted to charge me for the return and an additional restock, despite their website plastered with "60 day free returns" all over it. I personally believe all positive reviews are falsified, anyone who has dealt with "Clara" will know that's true. I escalated with Paypal and waiting to see the result. BE CAREFUL.

Buona esperienza

Vélo enfant 16 pouces, livraison express à moins de 3 jours, colis intact, conforme à la commande
Service Client accueillant, contacté par mail .
Réponse et intervention rapide, pour satisfaire le client,permettant la livraison rapide et SAV efficace.
Je vous recommande le Site