Cluck.us is an extremely awesome online social casino. A great repertoire of games, stupendous hosts, and top-notch customer service, propels Cluck.us to the forefront of my personal online casino exp... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Awesome site, professional and quick response time from Customer Service! I do believe that Cluck.us will definitely be a major competitor in the Sweep Casino market! They’ve got my vote, hands down... Se mer
Been waiting three days for a redemption. One person with customer service says 3 days another says 1-2 days. Customer services keeps giving me the run around. Most crypto sites are pretty much instan... Se mer
Företaget har svarat
I just submitted my first redemption so waiting to see turnaround time. Good game selection and prompt customer service. I do wish they had SC daily bonuses though.
Företagsinformation
Skrivet av företaget
Cluck.us is a sweepstakes-style casino where you can play games for fun and win real prizes. You’ll receive free coins just for signing up, with plenty of ways to earn more through daily activity, referrals, and optional purchases. Our platform is designed for entertainment, with engaging gameplay, regular giveaways, and a growing community of players. No pressure, no deposit required—just a fresh way to play. Cluck.us – Play for fun. Win for real.
Kontaktuppgifter
1 Nikis 1, Anthoupoli, 2350, Nicosia, Cypern
- support@cluck.us
- cluck.us
3,6
Medel
50 omdömen
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good so far…
I just submitted my first redemption so waiting to see turnaround time. Good game selection and prompt customer service. I do wish they had SC daily bonuses though.
19 november 2025
Omdöme utan inbjudan
Cluck has good payouts
My first experience with cluck I had to pay out. The second experience I had with cluck I had another payout. I also like to state that their customer service is honest and they honor their word they work with you the best of their abilities they make sure that you're informed with their situation and they look out for your best interest I would recommend playing on cluck anytime of the day and twice on Sunday....lol... But it comes down to us I play many many social sweeps platforms and this sits in the top five for me it's a new platform that hasn't been out too long and so far I've had zero complaints and positive outcomes and I recommend you try it as well thank you everybody and have a wonderful gaming experience
11 november 2025
Omdöme utan inbjudan
They don't give any daily log in bonus…
They don't give any daily log in bonus which is very disappointing
26 juli 2025
Svar från Cluck.us
Hey Stephen.
Great news. We've just relaunched the site and so Cluck now offers daily login bonuses and we've got a great 7 day reward calendar for new players - and weekly deals that you can take advantage of!
Give it a try and let us know your thoughts.
Kind Regards
Cluck Team
This just might be my new favorite site…
This just might be my new favorite site when it comes to the online sweeps. Customer service is fast and super helpful, you can feel the professionalism from every angle. i haven't even received my payout yet of a small win I obtained but just from the interaction I had with the agent I feel a bit more at ease and patient with the process and time it will take to fet winnings verified etc . I'm definitely a fan of this platform
24 oktober 2025
Omdöme utan inbjudan
cluck.us is a great platform for online…
cluck.us is a great platform for online sweeps coins gaming I absolutely love it it great I definitely recommend if you're into sweeps coins gaming online!!!
6 oktober 2025
Omdöme utan inbjudan
Amazing platform five stars 🤩😍😍😍😍 fast…
Amazing platform five stars 🤩😍😍😍😍 fast And amazing bonus and very professional customers service
14 september 2025
Omdöme utan inbjudan
Customer service is amazing and super…
Customer service is amazing and super quick
20 september 2025
Omdöme utan inbjudan
Just opened an account and I am very…
Just opened an account and I am very satisfied with the casino!! Games are great platform is easy to use it’s just all around AWESOME!! I did win and am waiting for my redemption. If I get my redemption I will definitely edit my review to 5 stars!! If you’re a gamer I STRONGLY SUGGEST TRYING OUT CLUCK!! It’s CLUCKIN AWESOME!!! 😆
Edit: I received my redemption!!! CLUCK.US IS THEE ABSOLUTE BEST OUT THERE!! MUST PLAY!!
17 september 2025
Omdöme utan inbjudan
Svar från Cluck.us
Hey Matthew,
Redemption received okay? If so please do us a favour and update your review! And if not email us at support@cluck.us if anything has gone wrong and we'll get it out to you asap :) Our redemption queue is down to yesterday now so you should be all set!
Kind Regards,
Cluck.us Team
Great selection of games
Great selection of games. I got $2 on the wheel once I verified and I got up to $100. Am redeeming for $85. We’ll see how it goes. I’ll update the star count. 🤞 cuz so far it’s pretty sweet.
Edit: I requested my redemption on Sunday night and all I’ve heard from them is a crappy email that says my redemption will be processed ‘very soon’. That was on Tuesday. We have very different opinions on what ‘very soon’ means. 🙄
13 september 2025
Omdöme utan inbjudan
Svar från Cluck.us
Hey Lindsey,
Please let us know if you’ve now received the redemption - from what I can see it was approved the day you updated your review. We appreciate a 3 day gap for your first redemption is annoying, but the reason for this is that we pay out in crypto but we take card payments. Card payments are susceptible to fraud as you can imagine especially in the igaming industry. Therefore we need a couple of days to have our team check the inbound purchases so that we don’t end up with a fraudulent purchase that gets refunded that we then pay out winnings to, it’s about finding the right balance. Because of the rise in popularity of our site the redemption queue is slightly longer at the moment so in the last week or two we’ve been pushing the edge of that 3 day wait. We have put in place some internal changes to work to speed this process up and get the gap down on first time withdrawals but it’s an ongoing process - it does however have the advantage of letting us do what a lot of sites can’t, and that is allowing crypto and card purchases while remaining fully AML/KYC compliant. Rest assured though that your redemption is through and if you don’t mind could you update your review to inform everyone that this is the case once you confirm it.
Thank you,
Cluck Team
EDIT: Hey Lindsey, we can see you have received your redemption several days ago at this point - could you please update your review to reflect this?
Kind Regards
Customer support is virtually…
Customer support is virtually non-existent. I have been attempting to verify for over a month now and have used the chat (AI?) to request assistance and am told that my request for assistance has been escalated and to expect a response via email by the appropriate department. After my first request for assistance I received 4 emails from them with the. Subject and body of the email blank. I replied to the messages and asked in their chat about this issue and was told that someone would contact me via email regarding my concerns. Never received welcome bonus because of verification issues. Terrible experience overall.
1 september 2025
Omdöme utan inbjudan
Svar från Cluck.us
Hey Serra
We use Sumsub which is the industry leader in KYC. As an iGaming platform we have our verification rules set very low compared to how you would KYC at a bank. But they do set some rules, for instance address verification has to be a bill or similar it won't accept bank statements and things of that nature for the address check.
I see you originally used an out of date document, and then after it failed you, your driving license, and then a bank statement. Unfortunately these aren't a valid proof of address. We accept your Verizon bill but the system had already auto failed you after 3 unsuccessful attempts.
We've reviewed your documents and manually approved you. We hope you try out our platform and have fun gaming with us!
EDIT: Hey Serra, did you get an opportunity to try out the platform? If so please update your review if you don't mind, thanks!
I only received two CB when it says you…
I only received two CB when it says you will receive five I contacted support I will update my review if they restore the other three CB
12 september 2025
Omdöme utan inbjudan
Svar från Cluck.us
Hey Benjamin
The current welcome bonus provides "Up to 100k GC and 5CB". As you can see when you spin the wheel there is a chance to win 5CB but with a minimum bonus of 2CB.
Edit: they took care of the original issue.
They won’t verify my residential address since I signed up with them. I’ve tried endless times and sent multiple emails with all the required information. There are plenty of sites who are very competitive and they want to keep customers so they are swift to provide solutions.
This website won’t take care of a simple verification of an address even when I’ve provided 4 different documents for proof of address and customer service has just ghosted me. Their AI chat will create a ticket on your behalf to be forwarded to an agent, but the agent Liam hasn’t replied my emails 10 days ago.
I’d change my review just if they take care of a simple verification process. I don’t want to even imagine the redemption process must be a nightmare too.
Edit: I’m giving them 4 stars now because they took care of my residential address verification. But I bought with my debit card and made me redeem crypto, they should let you redeem to the original method of purchase. Also, I sent some AMOE, if they pay I’ll give them 5 stars. If they don’t pay, I’ll lower to 1 stars since the nature of a sweepstakes is the AMOE.
10 augusti 2025
Omdöme utan inbjudan
Svar från Cluck.us
Hello Jose,
I've looked into this - and quite right for some reason your ticket was missed. I can't be sure why since it's the weekend but we'll look into it as a training matter. I appreciate that is an incredibly annoying thing to have happen.
As for your verification - we use Sumsub which is the industry leader in KYC. As an iGaming platform we have our verification rules set very low compared to how you would KYC at a bank. But they do set some rules, for instance address verification has to be a bill or similar it won't accept bank statements and things of that nature for the address check.
You have tried several times to KYC including multiple resets from our support staff after exceeding retry limits. What I have done now though is reset your proof of address requirement. I've also then re-approved the liveness check and the ID that you uploaded to sumsub.
Could you please re-upload your proof of address (you used a bill for one of though that sumsub seems to have misread), if you do - please then email directly at support@cluck.us FAO David. I'll pick it up and get you approved all being well with the doc. That should solve matters and you can be on your way trying out our platform
Thanks,
David
Great customer service very fast…
Great customer service very fast response
23 augusti 2025
Omdöme utan inbjudan
I put in a technical issue on the chat…
I put in a technical issue on the chat icon and was immediately greeted with warm gestures and Jake let me know that they were on the issue promptly. I really liked how fast and easy the process to handle this tech issue. Very polite and helpful
23 augusti 2025
Omdöme utan inbjudan
Support team fast and helpful
Support team was very fast and helpful
20 augusti 2025
Omdöme utan inbjudan
Quick and very polite customer service.
Quick and very polite customer service.
19 augusti 2025
Omdöme utan inbjudan
Great game selection and customer…
Great game selection and customer service responds very quickly.When do you need assistance with anything.
16 augusti 2025
Omdöme utan inbjudan
Haven't been able to play yet but…
Haven't been able to play yet but customer service is very kind and friendly
13 augusti 2025
Omdöme utan inbjudan
The customer service is amazing and…
The customer service is amazing and super responsive
8 augusti 2025
Omdöme utan inbjudan
Great company I deposited $10 and won…
Great company I deposited $10 and won $123 so I happy thank u cluck us
6 augusti 2025
Omdöme utan inbjudan
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