Cloudwish Omdömen 18

I asked to cancel the lifetime membership thing because their customer service for setting it up was so bad- then they "refund" it as giving me store credit. What a joke. I'll be writing one star reviews everywhere I can and seeing if the law can do anything to screw them over.

Cannot access my domain was high jacked from Cloudwish. If I could I would post pictures.

I purchased email hosting from Cloudwish and since then I have not been able to access my email account or send/receive any emails. Support is non-existent. My firm recommendation is not to use Cloudwish for any of your email requirements!

Everything was running smoothly.
Without warning they migrated to a new platform, marketing better uptime etc. Next thing, we're kicked out of our emails and all emails prior to 17th July when the migration had disappeared. Oh and their respone.

We only keep backups for 7 days.

They don't care about customers, experiences or running a business. They want your money and palm you off with shoddy service.

If you value your time, business and emails. STAY Well CLEAR of this company!

Shocking they're still in business.

It's a scam. Suddenly suspended the email service after August 25, 2025 without saying anything. And I made it possible to use the mail service for exactly 6 months and stopped the user account service after 6 months. And it is said that it is impossible to refund if it has been used for more than 6 months, and it is only said that the suspension of the account is in accordance with the company's terms of service.

The company is an LLC company in Texas and plans to gather victims to file a class action lawsuit. Victims, please calculate the amount of damage. If you appoint a lawyer in the future, I will leave your contact information. Or please let me know if anyone has a lawyer.

Maybe it's an LLC, so even if you win the case, you won't be able to pay the fee, but at least the mail service data can be received as collateral for the damage amount.

Our company had a deeply damaging experience with CloudWish LLC. Most critically, they shut down their old server without prior notice, which resulted in the permanent loss of all our historical emails and sensitive business data.

Despite this, we continued with their service, only to face further disruption: our outbound email was suspended for alleged “marketing,” which was simply false. Our communications were strictly B2B outreach to relevant partners. CloudWish then froze all account access, withholding vital business correspondence.

Their representative/owner/(one man band), Raviv G., engaged with us in a dismissive and accusatory manner. They have even made unfounded claims of enormous damages to themselves, while ignoring the real, ongoing losses we face.

We cannot recommend CloudWish to any serious business. Their service is unreliable, their enforcement is arbitrary, and their handling of client data has caused us irreparable harm.

If you care about your business, DO NOT use CloudWish. They are not trustworthy.

Used them for a while without issue and then they made a bunch of changes in August 2025 (maybe you'll see the other 1 star reviews from then). Now they refuse to answer support tickets filed via their website. They have an ai chat bot that they want us to use for support that no one ever seems to answer. Can't access any emails that are set up and that's the problem. They won't help us with the authentication that we need to log in. At this point I'm just going to look for another email solution. Can't get in contact with anyone, can't log into the email... what other option is there besides leaving a shitty yet factual review.

The service has simply stopped working a week ago. I sent a few emails and chat tickets, but received no response. It feels like the whole company has completely disappeared.

If I could give zero stars, I would. This is not just a review; it is a public service announcement to any business considering Cloudwish LLC, Mailwish, or FullSpeed.net. Do not walk away, RUN. This has been the single worst experience with a service provider in my entire professional career.

We paid Cloudwish LLC $768.00 USD for a year of business email hosting. What we received was a month-long nightmare of incompetence, lies, and ultimately, the theft of our money and the destruction of our data.

Here is a brief summary of the disaster:

Constant Instability: From the beginning of July 2025, the service was plagued with "upgrades" that caused server crashes and required us to re-import data.

Catastrophic Failure (July 25): Their entire system crashed, taking all 69 of our client's email accounts offline. We were completely locked out with no warning.

Total Silence: For days, we received ZERO response to our urgent support tickets. Our business was dead in the water, and Cloudwish simply ignored us.

The Great Deception: When they finally responded, they lied. They called the outage a "migration," claimed our data was safe, and then blamed us for their failures.

CONFIRMED DATA LOSS: We discovered that our 1.06 TB of critical business data was gone. An account with 225 GB of emails was reduced to less than 3 MB. Their claims of a "migration" were a lie to cover up a catastrophic data wipe.

Blame and Bullying: Their support representative, Raviv G, was not only unhelpful but also condescending and deceptive. He blamed our "local environment" for failures happening entirely on their broken servers and tried to bully us into silence by closing tickets.

Refusal to Refund: After all this, they have refused to refund our $768.00. They have taken our money for a service they catastrophically failed to provide.

We have been forced to file formal complaints against Cloudwish LLC with the Texas Attorney General (Complaint #: TCP-006401) and the U.S. Federal Trade Commission (Report #: 191860680).

This company is not just unprofessional; their practices are deceptive and harmful. They are not equipped to handle professional services, and they will not hesitate to take your money, lose your data, and then blame you for it. Avoid them at all costs.

Was bad before, but now they do not even bother to answer support tickets. Email is lost. Just stay away

No support has been provided, and I have been unable to log in to the panel for the past five months. Despite repeated attempts, there has been no resolution or response from the support team.

The whole email server is down. All the emails are lost! Many of the functionalities broken and removed!

I would not recommend anyone other than use this. It is customer data. How can they just hide behind the wall without any accountability?

We’ve had an absolutely terrible experience with Cloudwish. Their email hosting service went completely offline — not just temporarily, but for days. None of our email accounts worked, not even newly created ones. Even worse, the main reseller account was inaccessible, and to this day, they haven’t responded to our urgent support requests.

We’ve received no explanation, no timeline, and no apology. Our business and our clients suffered severely because of their complete failure in both service and communication.

We can no longer trust this provider. If you care about stability and basic technical support, stay far away from Cloudwish.

I was looking for an affordable email hosting solution, and this one worked perfectly! Setting up emails on my domain was so simple. The support team was frendly and solved any questions I had quickly. So far, no issues at all!

Cloudwish has been an excellent choice for my hosting and email services. The platform is fast, reliable, and offers great uptime. Their email services are top-notch, ensuring smooth delivery with no downtime. The support team is quick to respond and always helpful. Highly recommended for anyone needing solid hosting and email solutions!"

No actual support, just lies, treats to get account terminated. Their service is not working decently, lots of downtime (days at a time)