Cloudvisor Omdömen 

I'm extremely happy with the service I've received from Cloudvisor in these years.
The team is always available to help, they let me book calls whenever I need to, and they respond to every single request promptly and thoroughly.
The level of care and attention they provide is fantastic: you can really tell they value their clients.

A special mention goes to Agustina Rodríguez, who takes care of me in Spanish. She's been absolutely wonderful to work with: patient, knowledgeable, and always ready to go the extra mile. I couldn't be happier with her support.
Highly recommended to anyone looking for a reliable and genuinely helpful partner!

Very positive experience at Cloudvisor. They arranged AWS credits for us and provided excellent support the whole way through. A special shoutout to Uros from Customer Success, who has been incredibly helpful and responsive!

Cloudvisor has been the ideal AWS partner from the very first day. They have guided us during credit application and their engineering team did fantastic work by helping us achieve our goals. If anyone is looking to fully optimize their cloud infrastructure, you’re at the right address at Cloudvisor. Their sales & customer service is also above all expectations. Nothing but good!

Cloudvisor has a highly customer-focused and efficient team with great drive and execution ability, who have also guided and helped the Ensurly startup obtain multiple rounds of Active Credits from AWS.

I really enjoyed working with Cloudvisor to design our cloud architecture. They were very professional and also helped me understand the choices. I would recommend them if you are migrating to AWS.
Also everything was on schedule!

super easy on boarding process and very helpful staff. Trustful partner vibes

Cloudvisor team is proactive, and very responsive. They helped our team in AWS on boarding and offered continuous support through. They are very patient and keen to details.

Cloudvisor has been helpful in identifying issues, suggesting solutions, and providing quick support when questions come up. Overall, they have been responsive and easy to work with.

Cloudvisor has been an essential partner in getting my social network project off the ground.

From the very beginning, they helped us implement industry best practices to ensure our platform is secure and scalable.
Beyond just the initial setup, they were instrumental in helping us integrate AI features into our project.

What impressed me most was their speed—they worked quickly to match our aggressive timeline without ever compromising on quality.

If you're looking for a team that truly understands the AWS ecosystem and moves at the speed of your business, I highly recommend Cloudvisor.

Great cost-cutting project we did with Cloudvisor. They are experts.

We started our collaboration with them a couple of years ago. The migration was smooth thanks to the preparation material and briefings we had together. Since then, we everything worked well and recently they introduced us to another valuable partner. The team is responsive, prepared and helpful. For us it's definitely a success story and I can confidently recommend Cloudvisor.

I was genuinely excited to work with Cloudvisor, even though I noticed some potential issues upfront.
For example,
- there was no contract,
- no SLA provided, and
- no cybersecurity credentials shared. (For example we are Cyber Essentials Plus accredited company)

When giving access to something as critical as an AWS Organisation, these are essential points for trust, yet they were not addressed.

What went wrong for me? I had an existing AWS Organisation with child accounts that needed to be removed in order to join their system, but I couldn’t. Based on their advice, I tried multiple ways, but the guidance I received was not reassuring.

During a call with one of their Customer Success Managers, he repeatedly instructed me to do certain steps and consult AWS documentation, but he never checked whether I fully understood what was required. Sensitive business systems and code run on AWS, and trust is crucial in these situations. Despite failed attempts, the manager insisted I follow instructions blindly. Eventually, he left the call, saying he “had enough.”

Afterwards, I was accused by the Head of Customer Success of being uncooperative and unprofessional. He never asked for my side of the story, instead judging the situation based solely on reports from his team.
He seemed more focused on defending the company’s position than understanding the client’s perspective. I had apologised during the call if I caused any frustration, but this was never acknowledged.

From this experience, I learned that AWS, while customer-centric in principle, may associate with service providers who do not fully consider client perspectives before making accusations. It was disappointing to see a client framed as dishonest when the issue could have been resolved through constructive communication.

Overall, this situation is not just about a disagreement—it is about a basic principle: any professional interaction requires understanding both sides before making judgments. Unfortunately, this did not happen in my case, and it reflects poorly on trust-building and professional conduct.

Update to reflect on the response:

Thank you for your response. I want to clarify a few points to ensure a fair understanding of the situation.

I followed your team's recommendations carefully and contacted AWS multiple times exactly as suggested. If this is now being described as “non-cooperation,” then we clearly have a different understanding of what cooperation means. At no point did I refuse to act or disengage from the proposed steps.

Regarding the call: while perceptions of tone or frustration may differ, abruptly leaving a customer call because a team member “had enough” is not acceptable professional conduct in a customer support context. I did apologise to your team for any frustration that may have been expressed during the conversation. If that apology is being denied or dismissed, that is unfortunate. At the same time, no apology or acknowledgement was offered for the way the call was concluded by Viktor.

Before serious accusations such as unprofessional behaviour or dishonesty are made, it is essential to consider how the situation was experienced by all parties. Focusing solely on one internal narrative while dismissing the customer’s perspective undermines the possibility of constructive resolution and trust-building.

Threatening me over a Trustpilot review, rather than working to turn a negative experience into a positive one, is beyond my understanding. You had a real opportunity to resolve this constructively; choosing an ultimatum instead was a missed opportunity for your team.

While we will not be moving forward together, my goal is to ensure these situations are avoided for other companies in the future. There is clearly room for improvement in how these transitions are managed—that isn’t a personal critique, but a factual observation based on this experience.

I’ve had a very positive experience working with Cloudvisor. They supported us on AWS infrastructure and GPU-based workloads, and the technical guidance was practical, clear, and grounded in real-world experience.

I’d particularly like to acknowledge Julius Gregorauskas, the CEO of Cloudvisor. Despite his role, he was directly involved, extremely kind, and genuinely helpful. He took time to understand our challenges in detail, offered thoughtful guidance, and was always approachable. That level of hands-on leadership made a real difference and built a lot of trust.

Overall, Cloudvisor felt more like a technical partner than a typical consultancy. Communication was clear, expectations were realistic, and the support helped us move forward efficiently while avoiding unnecessary cost. I would be happy to work with them again and would confidently recommend Cloudvisor to startups and scaleups looking for reliable AWS expertise.

Working with Agustina has been a great pleasure and experience.

I have never felt unsupported or helpless.

Thanks to that o have only good things to say. The process move smoothly. Sometimes there are some confusing parts, or issues in the processes which is not ideal. However Agustina has always been present and ready to help.

Thank you,
Best,
Vasco

They provide a unique and super valuable service: technical, administrative, customer care. Really amazing experience!

Support from Cloudvisor has been exceptional. Their customer support and guidance has been amazing. They're extremely responsive, They have helped us set up and migrate to our own AWS server and apply for AWS credits. They handheld us through the AWS credit application process. I look forward to working with them and making full use of their expertise as we take the next steps with our Startup

Cloudvisor is very startup friendly.

Great team .. they supported me in AWS setup, onboarding, and getting credit.

Great Service. Reliable partners for Startups. We got a so much need support from them. Great service, would recommend working with them. Great customer service!!