Cloggs 

Even after I canceled my "membership" with them, my card was charged. There is no where on the website where you can change or take your card information off the profile. I emailed them multiple times to get them to refund me or at least stop charging my card. No one has reached out or has helped me. I'm going to have to cancel my card in order for the charges to stop.
By the way, I ordered cloggs through them. They are cheaply made and took months to arrive.

I order them april 29 and waited four weeks for them to be shipped and they weren’t. I then asked for a refund to which they said they gave me but they lied and didn’t because I still haven’t got my money back. TERRIBLE.

DO NOT USE THIS COMPANY. The shoes are terrible and have a disgusting smell to them and sizes are out.

I made an order and foolishly checked reviews after, I immediately emailed the company to cancel the order, they said it had been processed so they couldn’t, I then asked for confirmation of no future payments or subscriptions. They told me ‘we’ve only charged you once’.

Lo and behold, I’ve been charged a month later without consent. Stay clear.

Is there a 0 star option? Didn’t like the shoes and tried to return as I was within the period per their refund policy and the customer service has been embarrassing. Giving very generic “we value your feedback” spiels and not actually letting me / giving me an option to return the shoes.

EDIT: also interacting with Maddie J as other reviews have said. Absolutely horrible and definitely feeling a bit like a scam, not a real business at all. No real company acts like this.

Buyer beware. I seen from another review that Maddy J. Is the customer service rep I deal with also. Can’t get my money back and the address is a residential address. I looked up address and it was a residential building in Chicago Illinois. But when I got my bank statement it says a residential building in Dallas Texas. Called the number and it was out of order in Alabama. I filed a complaint with Maddy J. who by the way answers your email at 1am in the morning, really what business answers an email at that time and I filed a complaint with BBB. I’m going to get my money back!!! Please don’t fall for this SCAM! Not a legit company and I don’t care what other people say on the review NOT LEGIT!!!! Don’t want to even give them 1 star.

I bought a pair of clogs for my son's Christmas gift. Upon arrival, they had an indentation in the toe box of the shoe. I contacted customer service twice before they responded to me. I asked him how to start the return process and they wanted to know why I wanted to return them. I informed them of the flaw in the shoe, they were too small and of very poor quality. When they replied, they assured me that the indentation would smooth out. Completely disregarding my request to return. I addressed the return process once again only to be told that I was not able to return the item. All sales are final. Generally, there are many indicators prior to your purchase, making you aware of this. I went to the website to confirm the return policy and it definitely states that all sales are final. However, there is not one regular priced item on the entire website. Needless to say, I should have looked before I purchased but it's definitely a shady process. Buyer beware!

I made an order, and I got an email saying it would take 5-7 days to arrive, and it took 2 months for me to get the shoes. The shoes came much too big, so I tried to reach out to get a refund, and I got no reply. Then, a few days after I got my order, I received an email saying I made another order, which I definitely did not make, so I emailed the company telling them to cancel the order and refund me, but the person said that it was too late, because the order had already shipped, and I couldn't get my money back. This is the worst experience I have ever had with an online company. Do not buy anything from this company it is a total scam.

I’m extremely disappointed with this business. Despite the countless ads on Instagram and other social media platforms claiming high quality and fast shipping — and even stating they’re based in Chicago — the reality is quite different. Orders are actually shipped from China, which is misleading. On top of that, their customer service is terrible, often taking days to respond or not responding at all to concerns. If you’re thinking about buying from this business, my advice is: don’t. Save your time, your money, and your peace of mind.

Fake shipping times (they come from China, takes about 6 weeks), fake reviews (note there is nowhere to add a review on the site), and fake refund policy - they do not take returns on “sale” items, but the entire website is always on sale.

Order arrived in a plastic bag the shoes were not boxed but in another plastic bag they also had a strange smell to them as well. Also they did not fit my son as per their charted shoe size chart. Very poorly designed and not much material to them either.

Total scammers. Took my sons money, no order came then charged him AGAIN for no reason and no help through their “customer service”.

Takes about a month for your shoes to come. Poor quality. And they enroll you in a rewards program automatically in which they charge $29.99 a month. Scam!

Scammers! They automatically subscribed me to a VIP group and then when I asked about it and wanted a refund they said they could not refund. The shoes are also bad quality and they took 2 months to get here. When asked about a refund for the shoes they also make that impossible.

I have also received many more spam calls and texts since buying from them.

Scam company do not buy. They have charged my account but say I have not completed my order. I called their number and it was a “we are unable to complete your call”. I emailed them demanding my money back. I know, I know. I am also disputing the charges with my bank.

Order a month ago and company said they delivered the shoes. Have security cameras and there hasn't been a delivery. Been trying to contact through email with no response. Now working with credit card company to go after them. They are a scam and just take your money. Buy at a local place to save yourself a headache with company like this that look real but aren't.

brought a pair months ago. the quality is horrible and looks nothing like advertised. they’re also taking money out of my bank account and acting as if i brought something off their website when i never did. this has happened twice now PLEASE DONT BUY OFF THEM!

Horrible service! No responses to emails, and shipping is the worst I have seen. They use an extremely slow China shipping method that does not track your order properly—waste of money. Do not buy from here

Scam company , they steal your money and do not deliver

Runs big. I wear an 8.5 and ordered a 9—should’ve gone with 8. Still keeping them.

They’re alright. A little stiff for my taste but I’ll keep wearing them to break them in more.