Click2Book.us Omdömen 1 084

TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Beware of this site! they quote low prices of flights and call you after to say the booking cant be confirmed and one has to pay more to get your flighted booked. Better and cheaper to go to the site... Se mer

Betygsatt 4 av 5 stjärnor

Had to book a last-minute trip to Vegas, as I am attending a company conference. The booking process was easy and quite user-friendly. The booking was made, and paid, on the 21st but only got a co... Se mer

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Betygsatt 5 av 5 stjärnor

Bought last minute tickets to India. Very quick & efficient service. Prices were the best & the booking process was fairly straightforward. Confirmation arrived immediately after payment & tickets arr... Se mer

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Betygsatt 3 av 5 stjärnor

hard to understand what the agent is saying due to Heavy Accents and Speaking at 50 mph. They need to slow down so someone can actually write a phone number down when they leave messages.

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Företagsinformation

  1. Resebyrå

Skrivet av företaget

Click2book is a community of professional travel experts who love to travel and love to organize trips for exciting travelers . The experts have years of experience into traveling industry and they know very well how to make trips remarkable. Click2book comes up with numerous travel deals, airfare offers, holiday packages, etc. The experienced professionals of the company enable the travelers to fly the world in budget and also get genuine discounts or offers as well.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 81 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thank you for your confirmation

Thank you for your confirmation. Thank you so much Sam .

2 april 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Betygsatt 1 av 5 stjärnor

Profoundly dishonest

Profoundly dishonest. NEVER USE. They scammed me into a flight I didn’t want, and I said on the phone multiple times can I cancel, and was told yes. Fast forward 8 hours later and even the ticket you book the price isn’t guaranteed and I had to pay exorbitant cancellation fees. Complete scam, do NOT use.

25 mars 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

Great Experience

19 mars 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Betygsatt 1 av 5 stjärnor

Don’t lie again and again and write the…

Don’t lie again and again and write the unrelated stuff to cover your scam and fraud to show you reply here.

Answer my questions and email what I have requested multiple times … what I have been asked and requested only.

1.Provide the details of booking cancellation, all the email and correspondence with airlines.
2. Why your agent and agency has to use some third party private email address for customers email address ? You fraud and scammed it there using your own private email not even your agency email.
3. You scammed to sale the reservation ticket that I did not requested, you try to sale the ticket that was not requested and immediately I saw that was not the ticket and requested to cancelled when you agent was on the phone not after 30 minutes… don’t lie. I have the recording.

Your agent did book the ticket which I did not requested , your agent confirmed that I will get refund not only $799 but also other 4 tickets $3917 because that was not the booking I had requested. She lied to me and your company lied to me that booking is cancelled and I will get refund - I did not called after 30 minutes it was the same time like 1-2 minutes after she charged my credit card and I was still on the phone on hold then I saw different itinerary then asked her. She confirmed oh if you don’t want this ticket I will cancel and refund the money. Then she told me to look for ticket somewhere else. She used her private email address and still booked the ticket and did not proceed for refund. That is what the airlines is saying to me and you get the multiple email of my ticket and flight update and you guys told us ticket is cancelled and did not send me anything because you guys use your own email so that way I don’t get any email communication from Airlines.

You fraud many things… scammed with pricing , scammed with different itinerary, scammed using your email address instead customer email address, you lied stating that booking is cancelled and I will get refund. If you had not done this then tell me where did I say incorrect ?

You can’t even send me a copy or email correspondence of all the information I have been requesting , I called May times and you all said you guys will send me but why don’t you send ? You have my phone number and you guys told me that you will make conference call with airlines and discuss the problems …. Why so many lies ???…. You are simply the fraud agency with bunch fraud agents…

I will keep writing until you resolve my issues and send what I have requested, refund money. Also I will file the fraud business practices for your agency.

29 september 2024
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Mr Oli,
Greetings from Click2book!

We really regret the series of events that led to the aforementioned issue. We would like to inform you that as soon as we receive your booking, it is confirmed with the airline as well. After that, we are bound to follow the airline's policies and procedures, and you will be charged a fee if you need to amend or cancel the booking, even if you call us within a minute of making your booking. However, after discussing with our team, we identified that you called us to cancel this booking after 30 minutes of booking this flight because you realised the layover would last for long hours.

Even so, we gave you a refund of $799 for one ticket, but the airline was unable to authorise the refund for the other four. Our agent told you this and advised you to contact the airline directly; perhaps, as a customer, they could approve you a refund.

Our agent takes care of everything that was within their authority. Unfortunately, we also follow the airline's rules and regulations if they won't allow us refund you for the four tickets. Leaving negative reviews won't help you get your money back. As a travel agency, we did everything we could to assist you.

Once again, I apologize for any inconvenience.

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

Great service

Easy to access and booking

22 februari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

EXCELLENT SERVICE

The fact that I didn't undergo stress while booking was my happiness because the information was helpful

17 februari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Betygsatt 1 av 5 stjärnor

False Advertising- Scam

They advertise a price, I thought I was booking the itinerary with the price advertised. Then they told me that the promotional price was not available for the return ticket, but I could not cancel the booking even though they did not provide what they advertised, then they said the 24 hour period only applies if booked with the airlines directly. So I am having to pay more. DO NOT USE THEM! REPLY to Click2Go reply: They said they could not find, it is there, if they look for Edgardo Santana. I end up purchasing tickets for around $300 more than I could have gotten on Google flights. Always best to make a reservation directly with the Airline. I kindly pleaded with them since they had not purchased tickets to please cancel, they would not do it.

10 februari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

I recommend this travel agency

I recommend this travel agency

4 februari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

A great shout-out to Sam for helping…

A great shout-out to Sam for helping out, his dedication to ensuring that I was fully aware of all my needs was quite helpful

3 februari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Betygsatt 4 av 5 stjärnor

Great Experience

Had to book a last-minute trip to Vegas, as I am attending a company conference.
The booking process was easy and quite user-friendly.
The booking was made, and paid, on the 21st but only got a confirmation of the booking on the 22nd after having to call TravelJunction.
The operator who assisted me was very polite and helpful.

21 januari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us


Dear Passenger,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.

Thanks and Regards,
Customer Relations Team

Betygsatt 1 av 5 stjärnor

These people are scammers I looked on…

These people are scammers I looked on the site just to see the price of some tickets but decided not go further then I get a phone call from them basically trying to force me to book with them: I tell them I don’t anything from them and that I’m not booking with them they try to tell me that I will be able to book with any other airline or I will charged double when I didn’t confirm anything then they sent an email saying my reservation is on hold and that my card may get charged mind you I never put a card number in. As I stated I refused to book and hung up 2 times on the person named James so he said.

27 januari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Betygsatt 1 av 5 stjärnor

I booked the tickets on the website for Cancun

I booked the tickets on the website for $418 for 2 people. After 5 minutes I got a phone call from click2book.us and they told me that $418 was not the price and it just to hold the tickets. They wanted $1100 for 2 tickets and after I told them that I didn't want the tickets if they don't honor the price on the website,

27 maj 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear MinhHuan,

We apologize for the inconvenience caused to you. We understand you tried to book flights with us.

Fares are dynamic in nature and can be change any time by the airline. Fares, offers, and rules are subject to change without notice. All prices displayed on our website are subject to change at any time without prior notice.

Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expires then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me, if you require further assistance. I and my service team will ensure that your query will be resolved on high priority.

Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

easy to navigate and use

21 januari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

Was very easy to book and quick…

Was very easy to book and quick confirmation was sent to my email. Thank you

16 januari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

Quick and easy to use

Quick and easy to use. Good customer service.

11 januari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

Ease of use and booking was straight…

Ease of use and booking was straight forward. Good booking site

16 januari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

I received my conformation call

15 januari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

They are easy to navigate and had no problem with booking They are easy to navigate and had no…

They are easy to navigate and had no problem with booking

14 januari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

Great Experience

Great Experience
Thank you

9 januari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Betygsatt 4 av 5 stjärnor

Almost perfect.

An error on their website, but quickly resolved using the online chat facility.
Otherwise a 5 star performance.

8 januari 2025
Omdöme utan inbjudan
Logotyp för Click2Book.us

Svar från Click2Book.us

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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