My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Se mer
Företaget har svarat
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Se mer
Företaget har svarat
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Kontaktuppgifter
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Storbritannien
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
Svar från Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Svar från Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Very efficient service.
11 december 2023
Svar från Cli-Mate
Thanks for the review, the team appreciates it.
Cli-Mate Team
Waiting for my product to be returned
They refused a return/refund then hung on to my item.
Edit: Eventually I demanded they sent the item back to me if they would not refund me and they admitted they had ‘lost’ it and they did refund me.
9 december 2023
Svar från Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Good delivery
7 december 2023
Svar från Cli-Mate
Thanks for leaving a review, appreciate the feedback.
Cli-Mate Team
Quick delivery item as described
7 december 2023
Svar från Cli-Mate
Thanks for leaving a review, great to hear from you and pleased that you were happy with the service.
Cli-Mate Team
Good service v quick
4 december 2023
Svar från Cli-Mate
Thanks for leaving a review, great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Svar från Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Prompt dispatch & order process
Prompt dispatch & order process. Value for money. The only issue was part arrived a day later then promised. Fault rectified.
27 november 2023
Svar från Cli-Mate
Great to hear from you and pleased that you were happy with the service given despite the delay with the courier.
Svar från Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Knowledgeable, quick and cheap
1. Great customer service. Very knowledgeable about product I wanted, confirmed returns policy. Had issues with my Apple Pay, thought I had bought same product twice. Quick call and speedy return call confirmed no order placed, so paid on site with card.
2. Very competitive price.
3, Speedy and free delivery.
2 november 2023
Svar från Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Svar från Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Svar från Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Item as described and deliverer.
3 november 2023
Svar från Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Excellent service and price.
2 november 2023
Svar från Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
How it should be. …
The order was sent out same day and arrived next day the experience could not have been simpler if only all on line orders were as good
2 november 2023
Svar från Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Svar från Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Good price and excellent service
Good price and excellent service. Ordered in the afternoon and delivered early next day.
30 oktober 2023
Svar från Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Great customer service
At last, a company that provides outstanding customer service! Had an issue with a very small order, and the way Brandon dealt with it was fantastic. Very, very impressed!
2 augusti 2023
Svar från Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Delivered within 3 days
Delivered within 3 days, even though only standard posting paid for - excellent service
29 oktober 2023
Svar från Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.