My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Se mer
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I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Se mer
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I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Se mer
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Företagsinformation
Skrivet av företaget
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Kontaktuppgifter
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Storbritannien
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
My recent order was my second from…
My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second order was placed without hesitation Quality of product was of a high standard so no hesitation when placing a further order . Delivery again was by overnight courier again brilliant service from ordering to Delivery. 10out of 10.
1 november 2024
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Jake at Cli-Mate was really great in…
Jake at Cli-Mate was really great in identifying the parts I needed to get a defective underfloor heating system working correctly after many years of it not functioning. Great service and really quick and reliable delivery. I will definitely be using them again
11 oktober 2024
Omdöme utan inbjudan
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear! Jake will be pleased to hear this also.
Courteous and very efficient
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would be delayed by a few days. I really appreciated the courtesy this call represented. Moreover the parts seemed to arrive within the originally quoted timescale in any case!
8 oktober 2024
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Experienced, knowledgeable and helpful
I’ve used these guys extensively when refurbishing our home. They really know thier stuff. Tech team support is brilliant. Sensible prices and efficient online sales.
7 oktober 2024
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Great service with very prompt delivery
3 oktober 2024
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Excellent service
29 september 2024
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Incorrect order
Working from somewhat blurred picture on website I ordered incorrect item.
Subsequent advice and assistance was exemplary and full refund offered.
11 september 2024
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
used a few times and always good…
used a few times and always good service and price
15 september 2024
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Highly recommended
Very helpful input from Elle at Cli-Mate. Delivery very fast. Excellent outfit to deal with
7 augusti 2024
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
prompt dispatch
The part I ordered was sent out promptly and I was kept up to date by both Cli mate and the delivery company. Good customer experience!
14 juni 2024
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Best Wishes,
Natalie
Knowledgeable & removed VAT
28 maj 2024
Svar från Cli-Mate
Hi Richard, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
efficient and fast delivery
15 maj 2024
Svar från Cli-Mate
Hi Amanda, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Service was as expected
Service was as expected. Product ordered over bank holiday weekend, dispatched on Tuesday, arrived Wednesday morning, installed Wednesday afternoon.
4 maj 2024
Svar från Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Easy and confident purchase.
After a phone call I made for advice I ordered my thermostat. Very quick dispatch and reasonably priced.
19 april 2024
Svar från Cli-Mate
Hi Nick, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Detta är Trustpilot
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