My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Se mer
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I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Se mer
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I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Se mer
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Företagsinformation
Skrivet av företaget
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Kontaktuppgifter
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Storbritannien
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
Exceptional delivery service
29 november 2022
Svar från Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Highly recommended!
Great communication, good value and fast shipping - highly recommended supplier
30 november 2022
Svar från Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Fantastic service from underfloor shop
Fantastic service from underfloor shop, from order to delivery in less than 24 hours! great communication and all around service..
18 november 2022
Omdöme utan inbjudan
Svar från Cli-Mate
Thanks for leaving a review, it's great to hear from you and such positive comments from customers. We'll share this with the team.
Underfloor Shop
Good prompt and efficient service.
8 november 2022
Svar från Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Svar från Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Great customer servce
Purchasing journey was great of quality kit. Was let down by APC delivery but underfloor shop Customer service quickly resolved.
11 november 2022
Svar från Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Swift acknowledgement of order and…
Swift acknowledgement of order and payment and next day delivery!! Great service!
8 november 2022
Svar från Cli-Mate
Thanks for leaving a review, we appreciate you taking the time and it's great to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Good price and super quick delivery
31 oktober 2022
Svar från Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Svar från Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Efficient and fast!
1 november 2022
Svar från Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Quick delivery
7 oktober 2022
Svar från Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Great service and advice
Great service and advice, responsive, fast delivery, Megun was absolutely brilliant on the phone and email, pleasure to deal with.
Fast delivery and now the plumber can come!
14 oktober 2022
Omdöme utan inbjudan
Svar från Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Fast efficient service at a good price.
Fast efficient service at a good price.
I also phoned the number on the invoice for an equity into other comparable products and got some helpful advice from a polite guy called Ben.
10/10
7 oktober 2022
Svar från Cli-Mate
Thanks for leaving a review, it's lovely to hear such positive comments from customers and we'll share this with the team.
Underfloor Shop
Svar från Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Your site stated items were in stock
Your site stated items were in stock, I ordered on a next day delivery, items never arrived, I was then emailed saying these would be sent next week, only to be emailed again saying not white had arrived, complete waste of time.
29 september 2022
Svar från Cli-Mate
We're sorry that we have not delivered on our great customer service on this occasion. We are reviewing supply demands at this time to ensure we continue to offer good service and meet our customers expectations at all times.
Regards
Underfloor Shop
Svar från Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Excellent service
Excellent service, arrived the very next day. Would definitely use again!
28 september 2022
Svar från Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Svar från Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Superb service
14 september 2022
Svar från Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Brandon superb
16 september 2022
Svar från Cli-Mate
Great to hear, thanks for leaving a review it's appreciated by the team.
Thanks
Underfloor Shop
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.