Cleardesk Omdömen 164

I’ve been working with Cleardesk for over six months and have had a very positive experience. My virtual assistant has been reliable, responsive, and easy to work with, making a meaningful impact on our day-to-day operations. The Cleardesk team is also proactive in checking in and quick to act on feedback, which has made the process seamless. I would recommend them to anyone looking for a dependable virtual assistant solution.

This was our first experience hiring a VA, and they made the process so easy. They have a great talent pool, and we believe it's an incredible value for what you pay. Big thank you to Lauren who always is looking out for us and making sure our VA is providing the service that we need!

Droo has been an outstanding addition to our team. He consistently demonstrates strong time management, follow-through, and attention to detail. He’s become confident handling complex scheduling, assisting with confirmations, and ensuring clarity in all tasks. His work ethic, documentation, and collaboration with the scheduling team have made a meaningful impact on our day-to-day operations. We’ve truly enjoyed working with ClearDesk, including Sean C throughout the process. - Jeff Pitts, Owner/CEO Comfort Keepers Western Colorado

Working with AC has been a game changer for my business. She is incredibly reliable, detail-oriented, and has become a trusted partner in helping manage my day-to-day operations. Our communication is smooth and collaborative, and I truly appreciate how proactive and professional she is in her work. I’m very happy with the support I’ve received and would highly recommend ClearDesk to anyone looking for high-quality remote assistance.

We’ve had a great experience working with Grace and Clear Desk as a company. Grace is attentive, professional, and has excellent attention to detail. The entire team has been reliable and easy to work with. Highly recommend their services.

Zyreen is an absolute prize, tremendously helpful in managing my real estate business schedule, paperwork, and outreach to clients for years. She anticipates my needs, takes away the pain of paperwork by drafting listing agreements and handling admin work, and helps me with creative marketing strategies like building targeted contractor lists that help me sell properties faster. She feels like a family member and I am always grateful for her exceptional work and care. Zyreen is a joy to work with and I appreciate her encouragement, effort and humor, on a personal note.

-Sarah Shimoff
Compass
2026

I’ve had an amazing experience with ClearDesk and Lauren Hertz! As someone who had never worked with a virtual assistant before, they made the process seamless—guiding me every step of the way and matching me with the perfect VA. I’ve been working with my VA for nearly three years now, and the ClearDesk team continues to impress. They regularly check in, offering thoughtful recommendations on new tasks and strategies to maximize my VA’s support in growing my business.

Partnering with ClearDesk has truly been a game-changer. It’s taken so much off my plate, allowing me to focus on what matters most: my clients.

Great customer service and staff work really hard to make sure their clients are satified.

Glai is such an integral part of our team. She has seamlessly been able to understand our unique geography, which is amazing—you would never know she hadn't spent years in Houston. She is smart, driven, a self starter, and has a knack for understanding and improving some of the tools we use on a daily basis. Quo is our phone system and she learned it, created phone trees, set up the call flow and so much more. I know I can give her just about anything and she will make it better. And then there is the recruiting. The quality of the candidates and hires are better, with more qualifications and just a different caliber. She recruits for our caregiver positions which turn over quite a bit, and the candidates that she has brought into the organization are more qualified and have a longer tenure. She is such a great addition to our team and I could not do this without her!

I had an excellent experience working with ClearDesk and their team. My virtual assistant, Ralph Gustilo, has been outstanding. He is reliable, organized, and proactive, and he quickly became an essential part of our workflow. Ralph supports our recruiting and hiring efforts for our home care agency, and he consistently demonstrates professionalism, attention to detail, and strong communication skills. He takes initiative, follows through on tasks, and genuinely cares about doing great work.

I also want to recognize the ClearDesk support team, especially Diksha Singh and Sharmita Paul, who have been incredibly responsive and helpful. They make onboarding, communication, and ongoing support seamless, which makes working with ClearDesk a very smooth experience.

ClearDesk has proven to be a great partner for our business. If you are considering hiring a virtual assistant, I highly recommend ClearDesk and the team behind it.

Cleardesk is an amazing partner to have. They give clear detailed instructions on how to best utilize a Virtual Assistant. They have a team that is responsive and reach out constantly to make sure you're getting the best out of the VAs you hire. Highly recommend!

I have been working with Lauren at Cleardesk. She has been informative, helpful and extremely responsive. All of my questions were quickly answered, and unique requests were easily met!

We have multiple remote workers through ClearDesk, and the support we receive from the team has been fantastic. ClearDesk is always responsive, proactive, and ensures that our staff is fully supported in their roles. It’s been a huge help in keeping our operations running smoothly, and we’re really happy with the partnership and the level of service provided.

I'd like to share my excitement for ClearDesk, my Customer Success Manager Lauren Hertz, and my VA Anna D...

I've been a top performing(aka busy) solo agent in Hawaii for 22 years, and a big control freak when it comes to client care and communication. My life is a big tangled yarnball as a result, because I've had a difficult time delegating out. When I was introduced to ClearDesk by another Compass broker, I felt that I wouldn't be able to utilize the program much because I "had it under control." But knowing how to do everything is different from having things under control, I finally came to admit to myself, and I was impressed with ClearDesk's initial consultation, which kept drawing me closer and closer.

ClearDesk is US based, therefore addressing one of my biggest hesitations which was not wanting to work with off-shore companies in large part of fear of different practices and regulations. I also learned that ClearDesk covers many industries, and that gave me confidence in how broad their skillset was. I took the time to listen to the solutions they could provide me, and honestly more than 50% of the solutions are ones that I did not realize I needed. This realization is actually on-going when I think about it (I'm in month 3 and wished I started 10 years ago).

Lauren Hertz, my Customer Success Manager, is extremely patient with me, and breaks things down into bite sized pieces. I don't have a lot of time for random meetings, because I want to be efficient with each second of my day. I'm sure I gave her that impression in the beginning, and she worked with me to not only maximize my time with her, but also in being really patient with any general frustrations I deflected toward her. Today, we just do brief check ins but I find myself wanting to hear more from her on how I can be utilizing my VA better, because she's got the experience with all of her other clients and I only know what I know...which in this world of delegation is very limited. Lauren is bright, very intelligent, and I feel she genuinely cares about making my experience with my VA very positive.

My VA Anna is amazing as well. She is another very intelligent individual, based in Manila, with higher education and well-spoken. Though Hawaii has a mixing pot of cultures and therefore different ethnic accents, I was personally very worried about getting a very qualified VA that still had an ESL(English as a second language) accent because I work a lot with mainland US clients who may not be able to decipher ESL accents well. Anna has perfect English :) Anna actually has been teaching me a lot about the Compass platform because she had experience with another team prior to joining me, and I rely a lot on her knowledge in all things new trends and tech, AI, etc....I'm an "old dog" now at 45 and stuck in my ways having been selling since 23. Communication is very easy and efficient, she works on my time zone, and she's so professional and so courteous 100% of the time. I've found that Anna can do ANY task I come up with, and there is really no box she sits in. I've had my team members engage with her as well, and she treats them all the same, and they love the amount of help they get from her. My goal now is to scale my team, and you cannot do so without systems and organization...and Anna is an integral part of this.

If you're thinking about a VA, just know that you probably only understand 5-10% of what solutions they can bring to you. If you're looking for organization, more time(to build your business, or to spend on leisure or with family), you need to think about delegating tasks...not just tools, you need personnel to work on those tools for you. Just do it :)

Our account rep, Lauren Hertz, is fantastic. Don’t know if it’s nature or nurture but she has an instinct to support and a talent for finding solutions. She strikes a balance of knowing when to push and when to allow for organic results. She is very effective.

I can’t say enough great things about ClearDesk and my virtual assistant, Joyce. She’s been an absolute game changer for my business. Joyce manages all of my social media and so many other tasks with professionalism, creativity, and consistency. She’s proactive, dependable, and just a joy to work with. The support team at ClearDesk has also been fantastic—responsive, organized, and genuinely committed to helping me succeed. Having Joyce and ClearDesk in my corner has freed up my time and brought real results. I couldn’t imagine running my business without them!

Great experience with the company. They matched us well with a particular need. We are very happy and probably hiring another person through the company soon.

We hired our virtual assistance to assist a little over a year ago. I wasn’t sure it was going to work well for us. She has been amazing with recruiting, communicating with the caregivers and applicants. There is not a task that she has been given that she has not completed. She is wonderful. She always as if there is anything she can help with, she is fast and I never have to question as to what she is doing, it clearly shows in her work. ClearDesk is very easy to work with. The team is great at communicating and keeping in contact. I would highly recommend using them.

Lyra has consistently demonstrated strong work ethic and excellent organizational skills. She has taken full ownership of her scheduling responsibilities, which has greatly contributed to the team's efficiency. I am extremely satisfied with her performance, and she continues to be a valued and reliable member of the team