Clearance & Clean Up Ltd Omdömen 

318
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

At first I begrudgingly booked the service as my original intention was to use my council’s bulky item collection service which would have been a lot cheaper but didn’t have any slots free until Octo... Se mer

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Betygsatt 5 av 5 stjärnor

I booked Clearance and Clean Up to remove a large sofa before my new one was delivered. The booking service online was professional and easy to use. I was able to choose the time I needed. I was k... Se mer

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Betygsatt 5 av 5 stjärnor

Another great collection from Clearance and Clean Up, my second in as many weeks. Operatives, this time Paddy and Steve, are always friendly, polite and respectful of your home. It's also peace of min... Se mer

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Betygsatt 5 av 5 stjärnor

Shaun and Ryan went above and beyond to assist us in what were very difficult circumstances. I cannot thank them enough. I also wish to thank Angela for her help in making the arrangements. I woul... Se mer

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Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

318 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 70 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(318)

173 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Cleared all rubbish off driveway

Cleared all rubbish off driveway left over from installation in a short time. Very pleased.

3 november 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Jennifer,

Thank you for using our service and leaving such a kind review, we're pleased to hear you were happy with the waste collection carried out by our team.

Betygsatt 5 av 5 stjärnor

Great Job!

Paddy and Owen turned up at the same time as a Fridge delivery (not their fault) to remove the remains of my old kitchen so were a bit delayed and people got in their way. Despite this they were efficient and cheerful, went the extra mile and made a potentially stressful situation much easier. They had no choice but to block the lane but when a neighbour needed to exit they immediately paused working and happily moved the van.

31 oktober 2025
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Mandy,

Thank you for the 5 star review, we really appreciate it. We're glad to hear you had a good experience with the kitchen clearance carried out by Paddy and Owen.

We would be more than delighted to pass your kind words onto the team, which I'm sure they will be happy to hear.

Thank you for using Clearance and Clean Up.

Betygsatt 1 av 5 stjärnor

Driver didn't turn up

I booked a 1-6pm slot to remove a mattress on the day I had to move out of the flat I was selling. You are not allowed to request an ETA until gone 5pm, so I waited until then and was told the driver would be on his way and I'd get a text when I was the next customer.

At 5.30pm I called again as I still had not received a text, and was told that the driver must be running late and I should leave the mattress outside the flat to be picked up.

As I had to move out of the flat that night, I reluctantly left the mattress outside the flat, conscious that I could be charged for fly tipping.

The next morning my neighbour told me that the mattress was still there. I called at 8.30am and was told they would look into why it was still there. I tried to call again repeatedly at 9.30am but kept going to voicemail, and the inbox was full, so there was no way to get in contact with anyone.

At 10.15 I was called back to say someone would be picking up the mattress, the driver then called me to say he'd be picking it up around 11am. The buyer of my new flat was moving in at any point and the mattress was blocking her way into my flat, which was hugely anxiety inducing for me as I would hate to experience that myself when arriving at a flat I'd just bought.

The driver then called me to say he'd picked it up, and had the audacity to complain that it was heavy and wet from being out overnight!

I asked for a refund and it was refused as they had technically removed the mattress, albeit a day late.

Using this company made moving out of my flat way more stressful than it would have been, and I would never use them again.

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Hazel, thanks for taking the time to leave a review.

I have investigated your collection and unfortunately on this occasion I can see that there were issues with the team's vehicle on the evening in question.

We complete 100's of jobs each week and although the majority of them go to plan, there are occasions when issues occur. When this happens we look to make amends ASAP. And in this instance, the item was collected as soon as possible the following day.

I can also see that you have been refunded for the time slot and the items which were booked but no longer needed collecting.

In addition to this, I have issued a further refund as a way of an apology for your collection not going exactly to plan and causing you unnecessary anxiety at an already stressful time.

I wish you all the best in your new home.

Kind regards
Lewis
General Manager

Betygsatt 4 av 5 stjärnor

Simon and Shaun were very helpful and…

Simon and Shaun were very helpful and efficient the whole process Wes seamless

27 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Steve,

Thank you for leaving us such a kind review, we're glad to hear you had a great experience with our waste collection service.

We'd be happy to pass your nice words onto Simon and Shaun, which I'm sure they will appreciate.

Thank you once again.

Betygsatt 5 av 5 stjärnor

HIGHLY RECOMMEND!

Firstly, the company itself for booking and enquiries are amazing! Reasonable prices, they able to answer any questions you may have.

The two lads that attended my property, Jordon & Connor were great! Very respectful and got the job done quite quickly! They also cleaned up all the debris and dust on the floor too! I had a rat in my property which I made them aware of prior to the visit. Jordon successfully removed the rat, too! Those lads deserve a Christmas bonus and payrise!

29 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Leyla,

Thank you for leaving us a 5 star review, we're very pleased to hear you had a good experience from the initial booking to the waste collection being carried out by Jordan and Connor.

As a company, we always strive to make the process of booking as hassle-free as possible, so to hear your kind words means a lot.

We'd also be glad to pass your nice feedback onto Jordan and Connor, which I'm sure they will really appreciate.

Thank you for using Clearance and Clean Up.

Betygsatt 5 av 5 stjärnor

Paul and team did an excellent job…

Paul and team did an excellent job highly recommended

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Sheila,

Thank you for leaving us a 5 star review, we're delighted to hear everything went well with the rubbish removal carried out by Paul and Clark.

We'll gladly pass your kind words onto the team, which I'm sure they'll be happy to hear.

Thank you once again.

Betygsatt 5 av 5 stjärnor

Rob and Dean... The dynamic duo... Top job

What a fabulous couple of lads...
Communication re collection was excellent with a final text when they had arrived.
Cleared everything that needed to go including picking up all the dregs.
They worked quickly and efficiently. Welcome smiles from both.
I'd 100% recommend

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Anon,

Thank you for the 5 star review, it's greatly appreciated. We're glad to hear everything went smoothly with your waste collection.

As a company, we always strive to be communicative, punctual and efficient in every job, so to hear your kind words means a lot.

We'd be more than happy to pass your nice feedback onto Rob and Dean, which I'm sure they will appreciate.

Thank you for using Clearance and Clean Up.

Betygsatt 5 av 5 stjärnor

Job well done

Shaun and Simon were polite and very efficient. Thank You both.

27 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi there,

Thank you for leaving us such a kind review, we're glad to hear you had a good experience with the waste collection service carried out by Shaun and Simon.

We will be more than happy to pass your nice feedback onto the team, which I'm sure they will appreciate.

Thank you once again.

Betygsatt 5 av 5 stjärnor

An efficient service

The collection was done very efficiently and on time. Both collectors were friendly, helpful and polite.

24 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi there,

Thank you for the 5 star review, we really appreciate it. We're glad to hear you had a good experience with the waste collection carried out by our team.

We always strive to provide a punctual service, so to hear your kind words means a lot.

Betygsatt 5 av 5 stjärnor

Great service from paul and clark and…

Great service from paul and clark and very polite

15 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Chelsea,

Thank you for leaving our rubbish removal service a 5 star review, we really appreciate it.

We will gladly pass your kind words onto Paul and Clark.

Thank you once again.

Betygsatt 5 av 5 stjärnor

Speedy and efficient

Clark and Paul were polite and efficient.Would highly recommend.

21 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Lynn,

Many thanks for leaving us such a kind review about our waste collection service, we're glad to hear you had a good experience.

We'd be more than happy to pass your nice words onto Clark and Paul, who are always willing to receive such kind feedback.

Thank you once again.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service - Rob & Dean turned up on time, and were so helpful and friendly… they sorted a job I couldn't face! Much appreciated.

17 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Mark,

Thank you for leaving us such a kind review, we really appreciate it. We're very happy to hear you had a good experience with the rubbish removal carried out by Rob and Dean.

We'd be more than glad to pass your kind words onto the team, which I'm sure they will appreciate.

Betygsatt 5 av 5 stjärnor

A good job from Paul & Clarke

A good job from Paul & Clarke, thank you

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Louise,

Thank you once again for using our service, we're glad you had a good experience with the waste collection carried out by Paul and Clark.

Betygsatt 5 av 5 stjärnor

Simon and Steve were great

Simon and Steve were great. Very fast and efficient and tidy. They swept the garage after moving all the rubbish. They were also careful to take before and after pictures.

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Tamina,

Many thanks for leaving such a kind review about our waste collection service, it's greatly appreciated. We're glad to hear that Simon and Steve could be of help today.

We'll make sure to pass your nice words onto the team, which I'm sure they will be happy to hear.

Thank you for using Clearance & Clean Up.

Betygsatt 5 av 5 stjärnor

the 2 lads paul and clark did a…

the 2 lads paul and clark did a cracking job arrived on time and did job well

13 oktober 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Dylan,

Thank you for the 5 star review, we really appreciate it. It's great to hear you had a good experience with our waste collection service.

We will happily pass your kind feedback onto Paul and Clark, which they are always glad to receive.

Thank you once again.

Betygsatt 4 av 5 stjärnor

Danny and Ben were great

Danny and Ben were great! Managed to get my sofa out of a room with a narrow door, popped door back on and did a first class job. Would highly recommend.

Many thanks

29 september 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Trudi, thank you for the excellent waste removal review. I'll be sure to pass your kind words onto the team.

Betygsatt 5 av 5 stjärnor

Good experience

Daniel & Marshall were very personable / good natured and just got on with it.
Good communication on arrival and throughout.

26 september 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Lorna, thanks for the great waste removal review. It's great to hear, and I'll be sure to pass your comments onto the team.

Betygsatt 5 av 5 stjärnor

AMAZING GUYS

CLEARANCE & CLEAN UP LTD came to collect my waste from my kitchen refurb. There was a text saying 'be there in 10 minutes' and they were. Simon & Daniel were friendly and went above and beyond. I would definitely recommend them.

24 september 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Thanks for the excellent waste removal review - I'll be sure to pass your kind words onto the team.

Betygsatt 5 av 5 stjärnor

First Class in all categories

Easy booking process online and competitive fee. Ben and Dan were friendly, considerate and efficient.
All in all, a first class service

15 september 2025
Omdöme utan inbjudan
Logotyp för Clearance & Clean Up Ltd

Svar från Clearance & Clean Up Ltd

Hi Denise,

Thank you for the 5 star review, it's really appreciated. We're glad to hear you found our booking process simple and the waste collection service on the day efficient.

It's exactly what we strive for as a company, so it's nice to hear your kind words.

We'll also gladly pass your kind feedback onto the team, which they are always happy to receive.

Thank you once again.

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