Fantastic customer support from Shakira who was so patient and helpful. After trying many styles she came up with an ingenious suggestion which completely solved my problem!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As soon as I walked in, I was greeted by a member of staff called Shakira who went above and beyond to help me find a comfortable shoe as I have suffered with plantar fasciitis for some time now. I am... Se mer
Within a matter of weeks of purchasing our son's new school shoes, he had incredibly grown out of the shoes bought from Clarks Worcester. The store manager offered an exchange (even though I had mi... Se mer
Appointment system for school shoes is a good idea, when we arrived, shop was busy but as we had an appointment both kids got measured straight away by a lovely girl who was new called Izzy Cox. She g... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
30 High Street, WR1 2QL, Worcester, Hereford & Worcester, Storbritannien
- 0190528143
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Speedy service
Grace at the Worcester branch was brilliant and so helpful. Although is was chaotic with the back to school shoe shop in full swing we were seen quickly and had good choice in shoes. Will definitely return to this branch
The staff was helpful and knowledgeable.
The staff, especially Molly was very helpful and patient. She was also knowledgeable in advising the right size and style of shoes as my son has to have an insoles.
Sam in the Worcester store
Sam in the Worcester store was very friendly and helpful. He went above and beyond to make sure my daughter’s shoes fit properly.
Great service
Olly was fantastic , helped us straight away was friendly and dealt with our needs well
Despite it being extremely busy...
Despite it being extremely busy Grace Briscombe gave us her time without rushing. She was kind and considerate. Thank you
Fin from Worcester was extremely…
Fin from Worcester was extremely helpful and polite. Thank you for all your help with helping my daughter find the perfect school shoes. This young man is a credit to the company.
Ross was amazing at the job he did with…
Ross was amazing at the job he did with my son. What a pleasure it was him serving us today and making sure the shoes fitted correctly. Thank you ill be back next year requesting Ross.
Clarke worcester
I'd love to say a massive thank you to Abbie at the Worcester Clarkes store today. My first time shopping for my daughters school shoes next week, and she was nothing buy patient and helpful, making the whole process easy. I offered a tip but she counter offered with the review. So here you go Abbie, and thank you so much again
The need of school shoes!!
Olly at the Worcester branch was great!! Really calm, polite and efficient in what was a crazy crazy day we visited! I am so grateful we booked a slot as we were supported as soon as we arrived, we knew exactly what we wanted so it made for a great experience, we waited longer at the pay point than we did for the shoe service, but Olly kept us up to speed with what was going on, thank you
Lovely staff and very accommodating.
They're all lovely staff in worcester . We came closing time and they let us in and very attentive to my son and the guy made sure that it's the correct size and if my son was comfortable w/ the shoe.
Molly was extremely helpful in fitting…
Molly was extremely helpful in fitting and helping us to select school shoes for my boys. Really quick and really efficient. Thank you Molly
Great service - thanks Molly
Molly in Worcester stepped forward to proactively help as we entered the shop. She gave clear advice on measurements and found a pair of shoes that suited my daughter a treat. Happy customers-thank you Molly.
Thank you Ross
We were served by Ross in the Worcester branch. He was polite, helpful and very patient. Made the whole experience of shoe shopping stress free. Brilliant!
Thank you Ross.
Lillie was fantastic and so helpful
Lillie was fantastic and so helpful. She literally couldn’t have done more for my girls in sizing and choosing their new school shoes. My eldest is 8 and is measuring at 3.5, her disappointment when realising that the unicorn shoes she wanted did not go up to her size. Lillie went out of her way to find the best shoes for Poppy and shoes that she liked and fitted well. For my little one Lillie managed to order her size into store as patent was not available in store. She made my girls feel excited about new shoes and went above and beyond. Thank you Lillie!
Fin did a great job finding the perfect…
Fin did a great job finding the perfect fit for my kids in terms of shoes. He was kind and attentive and took his time with my kids. Really nice young man
Clark’s shoe shop Worcester.
Clark’s shoe shop Worcester.
Excellent fast service today served by Alex. Very helpful chatty young man, very knowledgeable and made this whole experience easy.
Thanks Alex.
Lillie was amazing
Lillie was amazing, Maisy had a great time trying on shoes and chatting on with Lillie. What a great positive experience we had in what also appeared to be quite stressful for some people. We were in great hands, keep up the great work, Lillie at Worcester Clark’s high street branch 👌
Five stars for Abbie from Worcester!
Five stars for Abbie from Worcester store.
Excellent service!
Thank you Finlay 😊
We had a great service from Finlay today! Thank you for helping our son with a school shoes choice, Finlay was really helpful and professional 👍
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