Clarks - Solihull Omdömen 357

TrustScore 5 av 5

4,9

101 High Street, B91 3SW Solihull, West Midlands, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Turned up for the dreaded school shoe shop without an appointment as was unable to book online. Only had a 5 minute wait before being seen by Tiani. She was lovely with both children, engaged with the... Se mer

Betygsatt 3 av 5 stjärnor

The service was actually okay , no wait time. The young girl Tia was lovely , my issue is my daughter had her foot measured and was a 9E , we tried a few shoes on I then asked for another different pa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Popped into Clark’s in Solihull town centre today, to return some shoes I’d brought for my son online, they didn’t fit him. Enter Lana, she discussed what type of shoe would be better suited for my so... Se mer

Betygsatt 5 av 5 stjärnor

Annie was extremely helpful, as my daughter di not like any childrens school shoes, so we went downstairs to the adults, where she found exactly what she wanted. Annie was chatty, welcoming and extre... Se mer


Företagsinformation

  1. Skobutik
  2. Skoaffär
  3. Skofabrik

Skrivet av företaget

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Kontaktuppgifter

  • 101 High Street, B91 3SW, Solihull, West Midlands, Storbritannien

  • 01217050274

4,9

Utmärkt

TrustScore 5 av 5

357 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Clarkes Solihull is the best location

Clarkes Solihull is the best location, Ewan sorted me out today. Customer service skills impeccable and Kai. Literally went above and beyond for me. I will continue spending my hard earned cash in this location. Staff all polite kind and make you feel welcome. Big Up Clarkes crew Solihull location 💯

30 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sophie

Sophie was polite and got on a level with my kids for a school fitting which was a really busy time for the store. She was calm, professional and friendly throughout. She clearly knows great customer service which is sadly lacking in most places these days.

28 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Successful trip for two new pairs of school shoes

Very well organised for a very busy week before the kids go back to school!
Highly commend Maddie R at the Solihull town centre.
Polite and professional. She had helpful tips and listened to what we required and advised accordingly.
Maddie took every opportunity to up sell but gently. I managed to resist any add ons but I hope she gets the recognition for the service she provides and all the effort she makes to add additional sales for the company.

25 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

School shoes!

We booked a slot for both of our children to have school shoes fitted in Solihull. Kai was fantastic, so good with the kids. Kind and thorough. She knew her stuff. Excellent service and efficient too.

25 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Solihull Clarks branch was busy but…

The Solihull Clarks branch was busy but managed efficiently when we visited today.
The communication between staff was excellent and we were seen at our appointment time.
Kai was very helpful today. They spoke to both my son and me, measured his feet and sourced shoes for him, all within 10 minutes. Thank you to Kai.

25 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Tia helped us in store today

Tia helped us in store today, and she was brilliant! Thanks so much Tia! Very helpful, friendly and knowledgeable! Thank you for making stressful school shoe shopping so much easier :)

22 augusti 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Service okay wrong size given

The service was actually okay , no wait time. The young girl Tia was lovely , my issue is my daughter had her foot measured and was a 9E , we tried a few shoes on I then asked for another different pair . And didn’t relise till at home she had have a different size letter wise . So will now have to make the extra trip to see if they hopefully have the right one

12 augusti 2025
Omdöme utan inbjudan
Logotyp för Clarks - Solihull

Svar från Clarks - Solihull

Hi  S Moore,

Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.

Please use the link below to contact our Customer Care Team as we would love the opportunity to put this right. 

https://www.clarks.com/contact-us

Thank you for highlighting your experience and please accept my sincere apologies for any disappointment caused. We look forward to hearing from you soon -Angela

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