We had a lovely show fitting with Jack in the Salisbury branch. They were so helpful, kind and patient with my 2 and 4 year old. Very little waiting time and organised with so many children getting fi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was served by the most helpful assistant named Leah. I needed help with choosing trainers to support my right foot that has a bunion. (Having been advised by my podiatrist for the type of shoe.) L... Se mer
Such a pleasant experience visiting the Salisbury store with less than a week to go before school starts! Well organised and with wonderful staff who took the time even when rushed off their feet. Jac... Se mer
Helpful and lovely
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
19 New Canal, SP1 2AA, Salisbury, Wiltshire, Storbritannien
- 01722339446
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Salisbury Clark’s, great advice from Sinead
I visited Salisbury Clark’s as I’m having problems with a Plantar Plate injury, which was causing pain when wearing my current footwear, Sinead measured my feet and took the time to advised me & show me what size & style could help, along with some insoles.
I choose 2 pairs of boots which honestly felt like I was walking on clouds
One to one attention.
One to one attention with discussion of alternatives. Advice on next steps from Amy. Thank you
A wonderful shop.
A wonderful shop with very friendly and helpful staff. Amy was so helpful - looking for a particular style that I wanted. She was extremely patient. Also gave wonderful advice about another pair of boots that I had at home that needed some restorative treatment.
Very positive experience
I came in today to have my daughter's feet measured and I was served by Sinead. She was very efficient and brought lots of comparisons for the 2 kinds of shoes i wanted to get.
Great customer service
The team in my local store are always welcoming, helpful and friendly. Ordering shoes that are not in stock is a doddle and they arrived surprisingly quickly
Thank you to Katrina who had done an excellent job
For someone who was at the end of their working working week they were fantastic, not only were they helpful and polite but they made me feel welcome through their sense of humour and Including me in the banter with her manger It really felt like I was not just another customer but with mates. Katrina was able to guide me straight to what I was looking for and to the price range I was shopping at and she was very helpful with ensuring I had the right fit of shoes. Best shoe shopping experience I've ever had
Super helpful Katrina in Salisbury!
Excellent customer service from Leah in…
Excellent customer service from Leah in Salisbury
Leah took the time to check that I purchased the right shoes
Also some great advice was given
Thank you Leah
Sinead at Salisbury was great helping…
Sinead at Salisbury was great helping to find the right pair of school shoes for my son. She was informed and super friendly with lots of patience and politeness.
The range of shoes in his size was good too. Happy with the purchase.
New school shoes
Bella who served us was very patient and lovely with our little girls. She brought out multiple choices for us to try (1st school shoes). If Bella wasn’t sure (everyone’s got to learn) she spoke to one of her supervisors who quickly helped.
Very friendly member of staff went out…
Very friendly member of staff went out of her way to help find a pair of shoes that were suitable
I would definitely go back to shop again and hope to be helped by Claire again
Fantastic service Salisbury Clarks
Had fantastic service from Isabella in Salisbury Clarks. Been struggling with plantar fascia pain and adapting to orthotics. She was very understanding, extremely patient and hugely helpful in allowing me to try multiple different types of shoe, sizes and widths. Very grateful for her time, effort and wonderful customer service. Came away with 2 new pairs of shoes. Thank you so much!
Salisbury Store, helpful and efficient
Salisbury store. Seen almost immediately, after arriving at the store as it opened.
Holly was kind, chatty with my kids, but efficient, she was speedy with the measurements and knowledgeable about the products.
Easy school shoes trip!
I booked an appointment which meant the team were expecting us! Extra shoe fitting area all set up on the ground floor of shop. Harry was waiting in the wings ready to help us. He was super helpful with the boys and so understanding and patient with us. Brilliant thank you!
I booked my daughter for school shoe…
I booked my daughter for school shoe fitting, the lovely Amy fitted her, and was very friendly and professional. Will definitely be coming back
Great visit to the Salisbury store today!
We visited Salisbury store today and was served by Sinead. We went in for school shoes for my 8 year old daughter - Sinead was fantastic! My daughter is very picky and usually takes hours to make her mind up but she explained to Sinead what she would prefer and what isn’t comfortable etc. Sinead got it spot on the with the first pair! Straight away! Couldn’t have picked a more perfect style and fit myself! Thank you Sinead, you turned a potential 2 hour visit to a 20 minute pop in!
Katrina was amazing
Katrina was amazing, she made the whole experience pleasant and my daughter felt very comfortable talking to her about what she wanted ( first time she has talked freely without my prompting). She is an asset to the Salisbury store. Thank you
Katrina from the Salisbury
Katrina from the Salisbury branch was wonderful, very helpful, thorough and also showed her enthusiasm for her craft. A lovely bubbly, friendly lady that made the stress of childrens shoe shopping enjoyable
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