Shopping for our daughter’s first pair of pre-walking shoes, it had to be Clarks. We were welcomed to the store and shown the way to the pre-walking selection. Dom was a great help, really friendly,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Few days ago I went with my son to buy him school shoes, we just stepped in the store and Dom greeted us very welcoming, the whole experience was great and Dom was amazing ready to answer all the ques... Se mer
Bought my son his pair pair of school shoes from Charles lovely design lovely soft leather Unfortunately only after 2 months there’s was extensive wear and tear on the inside I went to Clarkes s... Se mer
Back to school bedlam and the staff were like a well oiled machine. Patient, calm, smiling and helpful. Tizrah who helped us was excellent. Made what would otherwise have been a nightmare into a surp... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
105 Broad Street, RG1 2AZ, Reading, Berkshire, Storbritannien
- 01189573881
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service, Hannaf was brilliant with the 2 boys, calm, patient and got us the perfect fit - thank you!
Amna at the Reading branch was so…
Amna at the Reading branch was so helpful when we were looking to get our 16 month old measured for her first proper shoes now that she’s walking. Thank you Amna!
Excellent service with Cathy
I was served by Cathy today and she was fantastic. Professional, helpful, and gave me alternatives when I couldn’t find what I was looking for today. Excellent service by Cathy and got quality shoes!
Excellent customer service from Maddi at Reading town centre branch
We were served by Maddi at the Reading branch. I took my 9 and 11 yr old to have their feet measured and purchase new shoes - a chore we all dislike. Maddi was very helpful and professional. We were dealt with quickly, tried on several pairs of shoes, and managed to chose two pairs of school shoes with minimum stress and faff. Maddi was lovely and I had every confidence in her service. Thank you so much!
Amazing Customer Care
My struggle for good shoes for my children ended today at Clark Reading branch with Cathy being fantastic. She is so polite, patient with children and even me. Encountering her has taught me alot to the extent that, I can even buy footware online for my 3 children. Mum loves the shoes and we will choose Clarks again. Thank you Cathy.
Cathy was so helpful- came in to get my…
Cathy was so helpful- came in to get my child’s feet measured and some new shoes. She was kind, helpful and efficient and measured his feet perfectly thank you!
I always love to shop at Clarks…
I always love to shop at Clarks Reading. People there is very professional and can give reliable advices on picking the right shoes. Today Bryong helped my son find a right pair. My son requires measurement for each of his purchase because he is growing fast. After measurement, he was undecided between two pairs of shoes and one size up or down. Bryong was very patient to offer all options for him to try. Meanwhile she gave professional advices so that he finally find the right pair without too much struggling. Clarks reading is always my 1st choice for shoes in the UK.
I usually cringe at the cost of Clarks…
I usually cringe at the cost of Clarks shoes ,however I didn't think my latest purchase too bad! What made the visit good for me was that you don't get 'pounced on' by the sales staff ,which is a sure way to send me back out the door.... I was allowed to browse in peace ,and once happy a sale's person was at hand. Bryony,from the Reading branch,was pleasant, professional and courteous. Will definitely revisit clarks in the future.
Fast delivery to the shop for…
Fast delivery to the shop for collection.
Clarks footwear is always comfortable.
Only negative is if you buy online and pay through Klarna you can't return to the shop it has to be returned online and you pay for postage.
Great service!
Hannaf was very knowledgable and friendly. She was so helpful fitting new shoes for my 18 month old. He liked her a lot!
Lovely service
I went into clark’s yesterday to buy my 2 year old son some shoes. Staff were very helpful and helped us find shoes perfect for my son and his condition that he has with his feet. Cathy assisted us and she was very kind and bubbly and listened to us very well as we was explaining everything.
Gabby the lady who served me today…
Gabby the lady who served me today 20/05 in Reading was really friendly and helpful, but sadly, I’m going to have to refund the lovely white trainers I bought as they’re a little uncomfortable around the ankles
The assistant Selorm was fantastic
The assistant Selorm was fantastic
The sales assistant Dom made the…
The sales assistant Dom made the shopping experience fun and positive with his bright positive attitude. His happiness was so contagious that both my mum and left the store with smiles on our faces. He helped in my finding the perfect size for my shoes as well as told us about extra products to help maintain the shine which I also bought. The shoes were very comfortable and I have to say that Clarkes never falls short when it comes to qualities for shoes.
Kelsea was great v attentive
Gabby in the store went out of her way…
Gabby in the store went out of her way to find size/colour for our daughter's trainers even when the "system" said there was none, she double checked and finally got exactly what was needed. Great service, thanks
Served by Cathy who was really friendly…
Served by Cathy who was really friendly and helpful. I bought some lovely trainers and was very happy with Clarks
Service with a smile from Bryony
Service with a smile from Bryony. As usual Clarks does the job and I have another pair of comfy shoes.
Brilliant experience
Lucy was absolutely brilliant at Reading branch Clark’s. She was so good with my toddler, knowledgeable and helpful. I felt so welcomed when I walked into the store too. Thank you
Exceptional service
I was served by Dom, who was extremely helpful and friendly. He was able to quickly give detailed answers for any questions I had. Also recommended good shoe care products that he could personally vouch for, from first hand experience. On top of offering me such exceptional served I was impressed that he was able to at the same time give that level of service to other customers.
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