Went into store and measured at sizes that nowhere fit child’s feet. Why give us these figures when they are irrelevant to actual shoes. Girl serving was very unconfident and not sure she knew what s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Went into store and measured at sizes that nowhere fit child’s feet. Why give us these figures when they are irrelevant to actual shoes. Girl serving was very unconfident and not sure she knew what s... Se mer
Företaget har svarat
The staff was welcoming and helpful we had Kerry at Nuneaton shop helping out to buy our little boy first pair of shoes she offered to measure his little feet and help find suitable shoes for him. We... Se mer
Would personally like to take the time to thank Freya for her brilliant customer service. We came to Clarks Nuneaton to get my youngest baby boys feet measured. Freya was very skilled and brilliant wi... Se mer
Any shoe shopping is a stressful experience with my autistic son. Having tried numerous times at various stores to get new school shoes, we finally found success thanks to Kerry in the Nuneaton bran... Se mer
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
8 Queens Road, CV11 5JW, Nuneaton, Warwickshire, Storbritannien
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kerry was very helpful today. She was smiley and nothing was too much trouble. Thank you for sorting my order of new shoes.
Collected some shoes from the Nuneaton store today and had a pleasant experience. Kerry was very helpful and clear in what I had to do to return the shoes if I wasnt happy with the fit.
Easy ordering the boots online, they arrived when expected, unfortunately I had to return them and returning via the local store was easy.
Went into Nuneaton store, served by Kerry. She was very helpful efficient and gave lots of advice and information. I purchased a pair of havisham brogues. Had many times so comfy and hard wearing. Great service pleasure to shop.
Super helpful and patient
Eden made the whole experience a lot easier for my two girls.
We went in for school shoes as I imagine most parents would late August. Tiani was very patient with the kids and helpful in explaining what would be most comfortable for a wide foot. We ended up with trainer-like shoes which my son is very happy with.
Thanks Eden @ nuneaton friendly helpful and informative. We went to be measured and fitted for school shoes, my boys were pleased with the shoes they chose, the fit was great considering we had to order and wait for delivery for one pair before we could try!
We were helped by Molly at the Nuneaton branch today. She was so friendly and patient whilst being screamed at by my toddler. Not always the response you get even though as a company your staff must have to deal with loads of mardy toddler each week.
Any shoe shopping is a stressful experience with my autistic son.
Having tried numerous times at various stores to get new school shoes, we finally found success thanks to Kerry in the Nuneaton branch.
She was calm, listened to what my son was saying, didn’t rush him, which meant we left the store with new shoes and also trainers. So thankful to her, and we will be asking for her by name from now on.
Great experience shopping for school shoes in Nuneaton this week as we were kindly helped upon arrival by Rosie who patiently aided us in finding the perfect shoe in the best size- thankyou Rosie.
Excellent with Jenny at Nuneaton store. Very efficient and supportive. Purchased 2 pairs of new shoes. Highly positive experience in this store on my first ever visit.
Everyone in Clarks is always so polite and helpful making a great easy experience for buying school shoes. We was seen by Kerry today in the nuneaton store who spent a long time ensuring we was happy with our choice.
Great Service and the back to school offers were good too. The staff were friendly and courteous even when the store was busy. Thank you for a fantastic service Molly.
Excellent service from Kerry @ the Nuneaton store. She was very welcoming and made my daughter feel as ease when measuring her feet. Kerry brought out numerous pairs of shoes for her to try and was very helpful and patience throughout making sure they felt right for my daughter.
Lovely customer service, Kerry was so friendly and put my boys at ease, gave them colouring sheets, didn’t rush us at all and gave great advice. Fitted both my boys and we always return for the lovely shoes and customer service.
Thank you Kerry!☺️
Kerry in Nuneaton was very helpful when we were purchase our son's first pair of school shoes. Love that there is a guarantee which stops the worry of my son having a sudden growth spurt before school starts!
Thank you
Popped into the Nuneaton store this morning to get school shoes for my son, Freya was very helpful and helped pick the perfect shoes and the correct fit!
the lady who helped me was absolutely lovely, so kind and i got the perfect shoes for year 7!! thank you molly
I recently visited the Nuneaton store, Molly was really kind, helpful and made sure I left satisfied with my purchase. I will definitely be coming back after experiencing such great customer service.
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