Clarks - Milton Kingston Omdömen 25

TrustScore 4.5 av 5

4,4

Kingston Retail Park, MK10 0BA Milton Keynes, Buckinghamshire, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I took my son to Clarks today to purchase new school shoes, we found a particular style we were after however after having his feet measured we noticed they didn't have his size. Vidhi was on hand to... Se mer

Betygsatt 5 av 5 stjärnor

After a short wait Tom served us, taking time to introduce himself to my son, being generally helpful and very friendly. He measured his feet and talked to my my son about what he was doing, they talk... Se mer

Betygsatt 5 av 5 stjärnor

Lovely service from Manager Gemma in Milton Keynes Kingston branch. Had an issue with the quality of one shoe we bought out toddler. She helped me to sort it out. Was very helpful and professional. Th... Se mer

Betygsatt 2 av 5 stjärnor

Went for back to school fitting. They had very few shoes in bigger sizes. The assistant was pleasant but couldn't tie shoe laces effectively! Ended up going to a competitor.

Företaget har svarat


Företagsinformation

  1. Skobutik
  2. Skoaffär
  3. Skofabrik

Skrivet av företaget

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Kontaktuppgifter

  • Kingston Retail Park, MK10 0BA, Milton Keynes, Buckinghamshire, Storbritannien

  • 01908282655

4,4

Utmärkt

TrustScore 4.5 av 5

25 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Lovely service from Manager Gemma in…

Lovely service from Manager Gemma in Milton Keynes Kingston branch. Had an issue with the quality of one shoe we bought out toddler. She helped me to sort it out. Was very helpful and professional. Thank you very much.

16 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rude store manager and poor experience…

Rude store manager and poor experience after booking a fitting for school shoes.

27 augusti 2024
Logotyp för Clarks - Milton Kingston

Svar från Clarks - Milton Kingston

Hi Grace, I am truly to read your review. This is not how we would expect your journey to go and it is not typical of our normal level of service. I can see that we have been in touch and this will be internally investigated. Our sincere apologies- Georgia

Betygsatt 5 av 5 stjärnor

Patient with a 2 year old

Later than I wanted to be, so we had to wait a short while. New (to me) colouring station was a good distraction. Ahmad was very patient with the fractious and suspicious 2 year old and between us we got his feet measured and a pair of shoes fitted.

29 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Vidhi went above and beyond!

I took my son to Clarks today to purchase new school shoes, we found a particular style we were after however after having his feet measured we noticed they didn't have his size. Vidhi was on hand to help us find some in the Men's section which were perfect, she also helped us with some insoles making the shoes a really great fit! I don't normally leave reviews however Vidhi brought out at least 4 different boxes and really seemed to care about helping us get the perfect pair of shoes! Thank you for a pleasant experience, Ryan!

29 augusti 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Disappointing back to school fitting

Went for back to school fitting. They had very few shoes in bigger sizes.
The assistant was pleasant but couldn't tie shoe laces effectively!
Ended up going to a competitor.

11 augusti 2024
Logotyp för Clarks - Milton Kingston

Svar från Clarks - Milton Kingston

Hi Julia, Thank you for taking the time to leave us a review. I'm sorry to learn that your experience on this occasion has been disappointing.

We will ensure this is fed back so we can improve services in the future and if you do need any further assistance, please get in touch using the link below:

https://www.clarks.com/en-gb/contact-us

All the best- Georgia

Betygsatt 5 av 5 stjärnor

Took my son to get his school shoes

Took my son to get his school shoes, which is always difficult (he hates new shoes!).
Tani served us, and made the whole process very easy. Tani made sure the shoes my son picked were right for him, and made sure the size fitted perfectly.

21 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service, thanks

After a short wait Tom served us, taking time to introduce himself to my son, being generally helpful and very friendly. He measured his feet and talked to my my son about what he was doing, they talked about space and guessed each others ages. He then helped us find the perfect school shoes which my son decided he needed to wear immediately, Tom gave him a high five as we left. He was a credit to your store, great service and a happy customer!

16 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Well done Tom

A young man called called Tom greeted us very nice and polite - he was very knowledgeable with us today and met our very needs to fulfil our son's first pair of school shoes excellent service and amazing customer care

16 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Caragh

Caragh, was really prompt, attentive and listened to our needs. She provided excellent customer service by providing a borough measuring service then checking and showing us the choice of products. We felt welcomed and valued. Thank you. We will be back.

15 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A refreshingly calm experience

Lovely, friendly staff, especially a young chap called Tom. Didn't have to wait long. Clean, welcoming store. Thorough fitting and listened carefully to what requirements we had.
Would use again!

13 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional service

Had an exceptional service at the Kingston branch in Milton Keynes which redefined my expectations of customer service. Tom was amazing and really patient with my 2 boys, he took the time to understand their needs and preferences. What stood out most was his attention to detail. He is an asset to the Kingston store.

8 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First shoe shopping

We visited the store to get my little girls first shoes today and had an excellent experience. We were assisted by Hazel who was super helpful and great with my little one.

7 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Will shop here again

James was fantastic in helping with first school shoes for our hyper 4 year old and very patient with our fussy 8 year old! Brilliant and helpful service all round. Will buy from this store again 🙂

5 augusti 2024
Omdöme utan inbjudan

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