Great experience. Jess at Macclesfield branch couldn't have been more helpful. It would have been 5 stars except not all the styles/sizes were available.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I visited the Macclesfield Clarks store today and was very impressed from start to finish as getting school shoes for my two children is not easy due to my daughters wide feet and my son who has addit... Se mer
Angie @ Macclesfield Clark’s was absolutely incredible, my daughter tried on so many different shoes until she found the pair that she found most comfortable as she has sensory issues! Angie was so lo... Se mer
I took my daughter into the Macclesfield branch today and had the best shoe shopping experience to date! My daughter struggles to find shoes that fit comfortably and having already had one failed a... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
12 Mill Street, SK11 9AJ, Macclesfield, Cheshire, Storbritannien
- 01625422349
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick service on a pre-school-term…
Very quick service on a pre-school-term day today. Ceri at Macclesfield was fab, great with our young kids and got our shoes sorted quickly. Give this woman a pay rise :)
Macclesfield Store - Jasmine
Macclesfield Store - Jasmine
Jasmine was very helpful in determining my two sons shoe size and flexible, patient and professional in assisting shoe selection
Thank you
Amazing service for my son with additional needs
I went into Clarks Macclesfield with my autistic son to get some new school shoes. I made and appointment and had prepared my son but we had a great experience. Angie came and saw to us and recognised my son’s sunflower lanyard. She offered to take us to a quieter area and checked if there may be anything that could upset him, whilst involving him all of the time. Angie was very patient and came out with a selection of shoes and my son had a great time to the point that he didn’t want to leave! We left with a pair of shoes and a smile on our faces. Thank you for your patience and understanding, it made what could have been a difficult experience very easy.
Clarks Macclesfield A*
In have got new school shoes from this Clarks many times and it has always given great service. Today Eden looked after us and did am excellent job, patient, conciensous and knowledgeable. A great experience.
Clarks Macclesfield are wonderful
I took my daughter into the Macclesfield branch today and had the best shoe shopping experience to date!
My daughter struggles to find shoes that fit comfortably and having already had one failed attempt at school shoe shopping in another shop, I gave the Macclesfield branch of Clarks a whirl.
Eden (who served us) was absolutely wonderful. She was patient, knowledgeable and went above and beyond to ensure my daughter found the right pair of school shoes.
Thank you Eden. You are a credit to Clarks and your customer service was exemplary.
I dread shopping for school shoes for…
I dread shopping for school shoes for my 2 daughters but Heather at the Macclesfield store made it easy. Heather was knowledgeable, polite and efficient and sorted my fussy girls shoes in no time.
Thank you Heather for all your help
10/10
My daughter has sensory needs so shoe…
My daughter has sensory needs so shoe shopping can be quite a challenge, however, this was not a problem. The staff in store (Imogen) and the Manager could not have been more understanding, patient and caring. They really endeavoured to get us sorted with school shoes. So grateful for their help, would definitely recommend this store.
Laura at Macclesfield was great with…
Laura at Macclesfield was great with our son today. She went above and beyond to help.
Angie at the Macclesfield shop was…
Angie at the Macclesfield shop was great with my 4.5yr old. She measured his feet and helped select the perfect school shoes, ready for starting in September. Angie also told us about the great scheme, where you have a 3mth fit guarantee. Highly recommend
Eden was great with our kids
Eden was great with our kids, she chatted with them and made them feel at ease whilst taking their measurements. Eden was then very helpful in assisting us with our purchase. We were very satisfied with our experience.
Excellent service
Excellent service by Angie at Macclesfield Clarks. She was so patient and lovely with my one year old, helping to settle her and get her feet measured. We left with a lovely pair of shoes for her that will help support her feet while she runs about and grows. Highly recommend a visit in store.
Excellent service at Clark's
Excellent service at Clark's. Very thorough and patient when measuring my children's feet and trying on different styles. This is our 3rd year of buying school shoes from Clark's and my son's previous two pairs lasted a full school year. Thank you to Heather at the Macclesfield store for your great customer service today!
Jas at macclesfield was helpful and…
Jas at macclesfield was helpful and informative. Talking to the children not just me.
Efficient friendly service
I usually dread shoe shopping with my two boys but Molly was friendly and welcoming. My eldest son is autistic and finds it difficult to make decisions but Molly was so patient with him and communicated with him in a way that put him more at ease so that he was able to choose a pair of trainers he was happy with.
Excellent service at the Macclesfield…
Excellent service at the Macclesfield branch. We were served by Laura who went out of her way to make sure we got what we needed. Really appreciate her help.
Always great friendly service
Always great friendly service. We were served by Diane who was very knowledgeable and helpful.
Clarks Macclesfield...excellent customer service
Excellent customer service from Eden at the Macclesfield store yesterday. Eden was excellent measuring my 15 year old son's feet, showing me what shoes were available in his size, etc and my son was happy with the shoes and the fact we were in and out in 15 minutes!
Jas at Macclesfield
Jas was outstanding at helping all 3 boys with their fitting and finding new school shoes
Macclesfield Clarks
I visited the Macclesfield Clarks store today and was very impressed from start to finish as getting school shoes for my two children is not easy due to my daughters wide feet and my son who has additional needs. The shop assistant Tai was brilliant she went the extra mile and helped our visit run smoothly. Thank you.
Absolutely fab service from imaogen and…
Absolutely fab service from imaogen and jas, patient and helpful
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