My partner was at the end of his tether, we're on holiday,his legs/feet swelled up (due to illness), not being able fit either of his shoes, trainers on without a problem. Jess at the Lowestoft store... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The customer service that I received today from Jo at the Lowestoft store was outstanding - she was friendly, welcoming and very helpful. It is unfortunately rare to receive customer care of this sta... Se mer
I needed to buy some black boots for my daughter from the Lowestoft branch, but there were none in stock (not unexpected- it's a relatively small store). The assistant, Laura, was very friendly, pleas... Se mer
We were assisted today in the lowestoft store by a lovely lady named Trinity, 😀 She was so helpful with my daughter who has some serious sensory issues and her biggest issue is socks and shoes! Tri... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
118 London Road North, NR32 1HB, Lowestoft, Suffolk, Storbritannien
- 01502572040
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First pair of shoes at Lowestoft store
We had a trip in to the Lowestoft store today to purchase our little boys first pair of shoes. Lynzi was lovely and welcoming, interacted lovely with our little boy making him smile and gentle in her approach so much so that he was full of smiles and keen to walk around in all the different pairs of shoes that were made available for us to try. Lynzi got a second person to double check the fit of the shoe on our little boy as it didn’t have the right width from the measurement but fitted him well. Really couldn’t have been more helpful and made it a lovely first experience for us. Thank you, we will be back again in the future
Ella was very helpful polite and…
Ella was very helpful polite and attentive
Lowestoft store.
I saw Laura at the Lowestoft store.. she was amazing.. so helpful and very patient with my son .. made the whole experience very calm 🥰
Helpful staff…
Jo was incredibly helpful and knowledgeable, thank you.
Speedy efficient service
Laura at our local Lowestoft Clarks was great! - she made buying school shoes for our Son effortless. She really listened to what he wanted and quickly found him the right pair.
On a very busy ‘school shoe buying’ day…
On a very busy ‘school shoe buying’ day in Clarks, our sales assistant was really friendly and efficient. She made our first school shoe buying experience stress free and easy.
Brilliant service as usual
Went into Lowestoft branch today to have my son who has special needs fitted for school shoes. As usual service was brilliant. We saw Tania today who was lovely and patient. A great asset to your company.
Trinity was so helpful and friendly
We took our daughter to Clarks today to get some shoes and Trinity was so friendly and helpful. All the staff are really kind and we had an amazing experience!
Great service
Great service, seen really quickly in Lowestoft store by Trinity. She was so helpful and friendly and great with my children! Always use clarks and will continue to do so!
School shoe madness
Busiest time of the year with children requiring school shoes, and we were looked after by the lovely Laura who made every effort and went the extra mile to look after us, very grateful for her professionalism and efficiency, as children are not always the most patient. Great service…. Thank you Laura.
Clarks Lowestoft
I purchased a pair of Nalle Lace shoes from Clarks last January for work. These were so comfy and hard wearing that I was in need of a new pair. Having looked online yesterday, I visited the store today to get my feet re-measured and to see different colour options as I was undecided. Laila was welcoming, helpful and friendly and I left there with new shoes and would recommend Clarks Lowestoft following this visit.
Super service for School Shoes
We popped in to get to my daughter her first pair of school shoes. Despite being busy they told us to find a space and start looking and someone will be with us shortly. Soon after we met Laura. She was super nice, good with both my daughters and my nephew. She brought additional options my daughter might like should her original choice not fit. Despite the busyness of the store Laura didn’t make us feel rushed, taking the time to give us advice on the care of the shoes and the appropriate products. Highly recommend.
We arrived at Clark’s for our…
We arrived at Clark’s for our appointment and unfortunately they had a backlog and were running behind. I explained my son had additional needs and Zoe was very helpful and found a quiet part of the store for us to sit and got some crayons and colouring sheets for them to do and massively helped and we avoided a melt down. Trinity who done our measurements and got us our shoes was very helpful and engaging with the kids. The only thing I would say is can more of the shoes come in narrow fitting for the girls every year we struggle to get my daughter shoes hers are extra narrow a D and can never get a D only a E and even then there was only one pair of shoes in that size. My son also didn’t get any choice and he is standard an F and ended up with the same pair as last year.
Lovely visit to Lowestoft store today
Lovely visit to Lowestoft store today. Trinity was great and patient. Quick, easy visit and one less thing to worry about before school starts.
First Rate Customer Service
Shopping for school shoes has never been easy but Laura at the Lowestoft store made our visit really easy. We were well looked after and listened to when it came to choosing shoe styles. Needless to say, our experience was really positive and school shoes were sorted quickly. 10/10 all round.
I went into the Lowestoft store today…
I went into the Lowestoft store today to get my grandchildren sized up for shoes and pick there new school shoes, and was served by a lovely young lady named Trinity, she was very professional in helping my grandchildren pick out there perfect shoes. Fantastic shop and lovely people that work in there, thank you Trinity for making it such a lovely experience.
Knowledgeable and friendly service at Lowestoft Store
We went in for school shoes today at the Lowestoft store. There was an expected wait for school shoe fitting but lots of staff were working on keeping waiting time to a minimum. We were helped by Laila, who was very knowledgeable and thorough fitting our two boys, as well as being very friendly! She also made us aware of all of the cleaning products and other deals. Great service, thank you.
Great service in Lowestoft
Great customer service from Zanda in the Lowestoft store.
The shop was a little busy with school shoe fitting - but we were greeted as we arrived, the store was well managed and all staff were polite.
Great product with wonderful service
Clarks Lowestoft Store
Had a great experience in Clark’s Lowestoft store yesterday. We was served by a lovely lady named Trinity :) she was kind, friendly and helpful and went out of her way to make conversation with my sons who were both there to have shoe fittings for school. We always end up back at Clark’s for comfy reliable shoes for school. Highly recommend. Thank you x
Great service in Lowestoft
We had a great experience in Lowestoft yesterday. We were served by Jo, who was so patient with our daughter and our 2 younger girls. We were given excellent advice and have one very happy girl strutting around in her new school shoes.
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