Was seen at beginning of January by a different member of staff to normal to get my sons feet measured. Once home after few times wearing the shoes realised had been sold shoes which are too big and s... Se mer
Företaget har svarat
Plats
Byt plats11 Spinning Gate Shopping Centre, Ellesmere St, WN7 4PG Leigh, Greater Manchester, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brilliant Shop Went to your Leigh branch today for school shoes for our Grandaughter. The care,attention and professionalism from Leanne was greatly appreciated. What an amazing team you have at t... Se mer
I visited your Leigh shop yesterday with my son and grandsons to buy new school shoes for one of them, Robin. The 2 assistants Nicole and Leanne were so kind and patient with the boys who were in a... Se mer
Bought a pair of sandals in the sale for my granddaughter which I had to return as they were too tight. The return date for a refund had expired but the sales assistant was very helpful in explaining... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
11 Spinning Gate Shopping Centre, Ellesmere St, WN7 4PG, Leigh, Greater Manchester, Storbritannien
- 01942602893
3,9
Bra
7 omdömen
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
review
Was seen at beginning of January by a different member of staff to normal to get my sons feet measured. Once home after few times wearing the shoes realised had been sold shoes which are too big and slipping off his feet. He didnt need new shoes after all. Was frustrating as felt like i was just getting pushed and pressured for a sale
28 december 2025
Omdöme utan inbjudan
Svar från Clarks - Leigh
Hi Brandon,
Thank you for providing feedback on your recent visit to our Leigh store. I regret that the fitting service you received on this occasion did not meet the standard we aim to deliver.
We will be sharing your review directly with the store manager so they can look into the matter thoroughly. This will allow them to identify exactly where the fitting service fell short and ensure that additional coaching, guidance, and support are provided to the team where needed.
Thank you for your time and please accept my apologies again for any disappointment caused – Stefanie
Excellent customer service
This week during the Black Friday sale I have purchased a pair of shoes for my Granddaughter & myself , Vickie was so helpful friendly & professional a refreshing change to some service I've received on the high Street. A credit to the Leigh store thank you so much Vickie 👍👍
27 november 2025
Omdöme utan inbjudan
Brilliant Shop
Brilliant Shop
Went to your Leigh branch today for school shoes for our Grandaughter.
The care,attention and professionalism from Leanne was greatly appreciated.
What an amazing team you have at this branch-keep up the great work.
Simon,Carrie and Esmae
25 augusti 2025
Omdöme utan inbjudan
Excellent service
Bought a pair of sandals in the sale for my granddaughter which I had to return as they were too tight. The return date for a refund had expired but the sales assistant was very helpful in explaining we could still exchange the sandals. The assistant continued by measuring my granddaughter’s feet and then finding sandals in the correct size at a similar price. All in all a pleasant shopping experience with everyone happy with the purchase. Sandals are practical, sturdy and good value for money.
16 juli 2025
Lovely staff
I visited your Leigh shop yesterday with my son and grandsons to buy new school shoes for one of them, Robin.
The 2 assistants Nicole and Leanne were so kind and patient with the boys who were in a lively mood.
I’m not sure which one of the ladies it was but she showed a genuine interest in our little chatterbox who wanted to invite her to his birthday party ! They were so helpful in ordering the shoes in the right size too. A lovely experience in all.
1 februari 2025
Omdöme utan inbjudan
We visited the leigh store today to get…
We visited the leigh store today to get my sons feet measured.My son was quite anxious about it,the lady (leanne b)that assisted us was so lovely and took her time to put my son at ease also measuring teddys feet nothing was too much trouble.We left with 2 pairs of good fitting shoes.We will visit again when needed.
Thanks again.
4 januari 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.