Alison your the best, two pairs of holiday shoes one half price, just love your store I'm finished with online stuff Regards Steve
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We went to Chatham Dockside Outlet Centre on Monday and despite being incredibly busy, both the ladies (Alison and I didn't catch the other one's name) were very friendly and helpful, measuring our da... Se mer
Recently had a shoe fitting at Clark’s in Chatham for my son and Mia was incredibly helpful. He’s an awkward size as he’s an extra wide fit (H) and I’d been really struggling to get some decent shoes... Se mer
Visited your outlet at Chatham Dockside on 7 January and had a most pleasant experience. The service I received from Alison was second to none. She could not have been more helpful or more patient if... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
U6 Dockside Outlet Centre, ME4 3ED, Chatham, Kent, Storbritannien
- 01634893386
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Alison your the best
Alison your the best, two pairs of holiday shoes one half price, just love your store I'm finished with online stuff
Regards Steve
Excellent service in Chatham
Alisa and Natalie at the Dockland Outlook Centre in Chatham were excellent today. Lovely to be served by professionals. Thankyou
I went to the stores to see shoes and I…
I went to the stores to see shoes and I ended with two pairs of shoes. The main reason I got these shoes was on the great and tremendous attention and Services from Pony. She was excellent. If ever going to buy a shoes at this Clarks location ask for Pony. No questions she is GREAT! Thank you Pony. People like you make us to come back and buy more
Excellent Customer Service & Delighted with shoes
I went to the Dockside Outlet Centre in Chatham and Alison was absolutely excellent, and focused on exactly what I was hoping to find. I wear orthotics and shoe shopping is always tricky but in this case it was made into a very relaxed and successful trip with the result of not one but three pairs purchased. Alison made it her mission to arrive at something that really worked for my needs. Customer service was 10/10
Recently had a shoe fitting at Clark’s…
Recently had a shoe fitting at Clark’s in Chatham for my son and Mia was incredibly helpful. He’s an awkward size as he’s an extra wide fit (H) and I’d been really struggling to get some decent shoes for him. She was so helpful and advised me that I could go up half a size in order to get the additional width he needs but not compromise the support. Thank you!
I was dreading doing the back to school…
I was dreading doing the back to school shoe shop, but we had a great experience. The new store is bright and welcoming with plenty of seats all about the store for you to sit and try on shoes. I had booked an appointment and was seen as soon as I walked in right on my time slot. The staff member Natalie was friendly, welcoming and very helpful. She was patient with my son and with her help we found a great pair of shoes. There where lots of styles to chose from.
Was in store today and assisted by a…
Was in store today and assisted by a lovely young lady called Polly. She helped me with some sandals and showed me different colours. She also measured my feet for me so I had the correct size. She was very knowledgeable and exceptionally personable. Was a pleasant young lady.
Emily is awesome!
Visited Chatham store today and was helped by Emily. She was amazing with my 10 year old daughter. Very professional and extremely patient and kind. What an asset to Clarks! Thank you Emily!
Chatham outlet great prices
Polly was very helpful today! Fantastic service! Thank you
chatham dockside branch
Polly at the chatham dockside branch provided great customer services. Super friendly!
Ana was wonderful and patient
Helpful, friendly staff
We went to Chatham Dockside Outlet Centre on Monday and despite being incredibly busy, both the ladies (Alison and I didn't catch the other one's name) were very friendly and helpful, measuring our daughters' feet and finding the right size shoes out the back. Shame they don't do E sizes though - our girls both have skinny feet! We have used Clarks shoes for years and will be continuing!
Excellent value with discounted prices and very friendly service
Visited the Chatham store at the Outlet Centre with my wife as I had been struggling to find any suitable casual shoes for my rather large size 11-12 feet. The store has recently relocated to a different area of the outlet centre and have changed the store layout. Previously each shoe size would have it's own section or shelf but now they have a single size on display and the rest boxed up which enables far more stock to be available. We were served by the store manager today who couldn't have been more helpful or friendly but never pushy.
The experience was a success with seven pairs of shoes between us (five for me!) all at discounted prices as compared to regular Clarkes stores.
Thank you
Takes the stress out of school shoe shopping!
Natalie at Chatham Dockside was so smiley and helpful, and was really thorough making sure the shoes we chose fit. Great customer service as always from the store - thank you!
Thanks Alison. Great service!
Alison in the Chatham Dockside branch was attentive and very helpful. She advised me on fitting the shoes and let me try different insoles out to see how I could get the best comfort and fit. I was pleased with her service as she listened well to my needs and I left the shop with 2 lovely pairs of shoes and some protectors. All this was done with efficiency and as I had limited time, it was very appreciated.
Alison is such a great and lovely…
Alison is such a great and lovely person. Had so much time and patience to help us pick exactly what we were looking for. Thank you so much Alison for such great service
Clarks at dockside outlet
Visited Clarks at dockside outlet today and Angie was so helpful and patient with my daughter, who struggled to find shoes that both fit her and ones she liked. Overall pleasant experience and came away with 2 pairs!
Great service, thank you for your help Mia
Shopping for our little boys second pair of shoes, Mia was really helpful, she took the time, not only to measure his feet but find his size and make sure they fitted properly.
Will definitely return to Dockside.
Thank you for all your help, Mia.
Kallie was brilliant
Kallie was brilliant. My wife normally takes our daughter to get her shoes but she asked me to take her. I didn’t know where to start but Kallie measured my daughter’s feet and took us straight to the correct shoes. My daughter tried on a few pairs in different widths and added insoles so my daughter fitted in the shoes correctly. Very impressed and nothing was to much trouble so thank you very much Kallie.
Outstanding customer service
Fantastic selection of children’s shoes and fabulous customer service from Alison to help measure my son’s feet and find the correct shoes for him. Also some absolute bargains in the ladies sale!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







