I was served by Alisha at Middlebrook. She was amazing, very helpful, efficient and friendly staff member! An excellent customer service I had!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Friendly and knowledgeable customer service from Khadeeja in your Reebok store. Thank you and the experience is filed away in our minds for next time we need footwear. Proves to always stick with Clar... Se mer
Alicia served us @ The Middlebrook branch & made our visit very comfortable & successful. Previously we had been given the wrong width fitting by another branch for my young grandaughter who is non... Se mer
We booked a fitting at Horwich, Middlebrook Clarks and were served by Safa, who was absolutely lovely. She was friendly, chatty, and really took her time to ensure everything was just right. Her care... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Unit 8A Middlebrook Retail Park, BL6 6JA, Bolton, Greater Manchester, Storbritannien
- 01204669274
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was served by Alisha at Middlebrook
I was served by Alisha at Middlebrook. She was amazing, very helpful, efficient and friendly staff member! An excellent customer service I had!
Super service
Super service by Safa at the middlebrook shop. Helped my little boy pick out some new school shoes and trainers and the care for them. He’s one very happy little boy with his cheetah trainers and school shoes. Thank you
Safa at the Bolton branch (middlebrook)…
Safa at the Bolton branch (middlebrook) was so helpful - thank you.
Excellent service.review by Ken Richards
Shop on middlebrook Horwich , was attended by Safa, who was friendly, polite and so helpful obtaining a few different shoes and sizes . Nothing was too much for her and obviously purchased my shoes that fitted perfectly.
Excellent service.
Safa was very helpful
Safa was very helpful. Explained about shoe care. Only downside was that my blue light card was not accepted as I was told I had to spend £70 on shoes, not shoes and accessories.
I had a brilliant experience today in…
I had a brilliant experience today in Middlebrook with staff member Safa. She measured my little boys feet and was really helpful on choosing some
Trainers, pumps and crocs. She was very good with my son and made it fun for him and easy for me, thank you Safa.
The staff were friendly and attentive…
The staff were friendly and attentive when needed. Safa was very pleasant and constructive in her comments and advice without being overly pushy.
Visited the store today for our first Grandsons shoes.
Visited the store today for our first grandsons first shoes. Safa the assistant was fantastic. Very helpful, engaging and really nice with our grandson Freddie. An asset to your store.
Safa@middlebrook was excellent when…
Safa@middlebrook was excellent when choosing our granddaughters first shoes she measured her feet carefully and showed us a good selection whilst interacting with the baby throughout a fabulous piece of customer service.
New school shoes
We were served by Safa in the Middlebrook store. Buying school shoes mid week, she was very friendly and helpful. We were very happy with the advice and help we were given and came away with new shoes.
Kind workers :)
Was served by Ellie, she was very nice and fun to talk to :) gave her honest opinion on the shoes, found me some Mary Jane type shoes that were chunky like I wanted and showed me some leather restorer that will help when I customise them !!
Friendly and knowledgeable customer…
Friendly and knowledgeable customer service from Khadeeja in your Reebok store. Thank you and the experience is filed away in our minds for next time we need footwear. Proves to always stick with Clarks 👍
Asma at the middlebrook store
Asma at the middlebrook store was so helpful and patient whilst my son tried on new school shoes. Would highly recommend.
High praise for Safer who served me at…
High praise for Safer who served me at the Horwich branch today. Cannot think of a single way she could have improved my customer experience.
Served by Asma at Middlebrook
Served by Asma at Middlebrook. Helpful, polite and knowledgeable.
Went in with 2 toddlers for a measure…
Went in with 2 toddlers for a measure and buy. Mo came out promptly and was courteous throughout the process. Measured both toddlers and had new shoes bought and protection spray recommended. All in all great experience.
Happy shopping
We did our shopping at Clark’s middlebrook. It’s so spacious and inviting. The staff are all friendly, Ellie served us today and she was wonderful. So patient and helpful and great with the kids. We felt attended to and well looked after.
Bought two pairs of brogues from Clarks…
Bought two pairs of brogues from Clarks middlebrook this morning. Karen was informative, engaging and very helpful.
Friendly and helpful staff
Mo was very helpful in finding the right boot in the right size for my husband. He measured my husbands feet and gave good advice on boot design and fit.
Middlebrook Clarks
Went looking for new school shoes for youngest son. Felt listened too, as I am quite particular about what is classed as a shoe.
Mo at Middlebrook Clarks shoe shop listened and was very attentive to us. Did not pressure us by bringing out shoes he knew I would not want. Mo offered us other ways to get the shoes as quickly as possible and was very helpful when we found a pair that could have been too big.
Thanks Mo for being so patient and understanding.
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