We popped in last Saturday to the Altrincham branch to look for some ballet style pumps. Gemma was so helpful and professional without being pushy. Nothing was too much trouble for her and she totally... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service and products, purchased a great pair of smart black trainers which were really comfortable. Aylott was very helpful and recommended them to me, will be back for sure!
Altrincham store. Anna was incredibly helpful and patient with fitting 3 kids for school shoes. Only giving 4 stars because they didn't have any decent shoes for one kid (awkward sized feet) but the s... Se mer
I received great service from Eve at Clark’s Altrincham! She measured and fitted school shoes for my two little ones and was so patient. So much appreciated her calmness and great product knowledge. K... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
49 George Street, WA14 1RJ, Altrincham, Greater Manchester, Storbritannien
- 01619282308
4,2
Bra
14 omdömen
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nice product helpful staff.
Bit annoyed that I ordered one day and the following day the item was reduced. I re-ordered at the cheaper price and returned the first item I paid full price for.
Not their fault and the staff were help in store.
17 november 2025
Excellent service and products
Excellent service and products, purchased a great pair of smart black trainers which were really comfortable. Aylott was very helpful and recommended them to me, will be back for sure!
9 augusti 2025
Omdöme utan inbjudan
Klarna order&return to be paid for.
I have no issues with the quality but
my 3 star review is for the return charge of 2.95 gbp.
I have placed my order using klarna with store delivery as an option.
When I came to store to return 1 out of 3 items, I was told it cannot be accepted in store - it has to be sent via post due internal policies and procedures and Its 2.95 on top to post.
25 juni 2025
Svar från Clarks - Altrincham
Hi Jevgenij Peliovin,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
I have investigated your order and emailed you today with a resolution. Please allow up to 2 hours for this email to reach your inbox and check your junk or spam folders in case it has redirected there.
Thank you for highlighting your experience and allowing us the opportunity to assist you further. Please accept my apologies for any disappointment caused - Zubeida
Easy process ordering online ,great product
Easy process ordering online ,great product at a good price. Over the last 20 years I have worn only shoes bought from Clark’s and have always been delighted with my purchases.Bernard Whelan
19 juni 2025
Lovely customer service at the branch…
Lovely customer service at the branch in Altrincham today, well recommended! The ladies were really helpful and lovely - thank you!
6 mars 2025
Omdöme utan inbjudan
Jude helped us today and was brilliant
Jude helped us today and was brilliant! His manner with our toddler was lovely. He was very knowledgeable and explained everything to us along the way. A great experience.
14 september 2024
Omdöme utan inbjudan
Really efficient
Really efficient, friendly and knowledgeable, great service, thanks Emma.
30 augusti 2024
Omdöme utan inbjudan
Great service from Clarks Altrincham
I received great service from Eve at Clark’s Altrincham! She measured and fitted school shoes for my two little ones and was so patient. So much appreciated her calmness and great product knowledge. Keep up the good work!
27 augusti 2024
Omdöme utan inbjudan
Altrincham store
Altrincham store. Anna was incredibly helpful and patient with fitting 3 kids for school shoes. Only giving 4 stars because they didn't have any decent shoes for one kid (awkward sized feet) but the service was exceptional.
27 augusti 2024
Omdöme utan inbjudan
Great experience in the Altrincham…
Great experience in the Altrincham store today. Staff were amazing and very well organised. Thank you
19 augusti 2024
Omdöme utan inbjudan
The man serving was very helpful and…
The man serving was very helpful and attentive he made the experience with my little one very easy and not rushed
1 juli 2024
Omdöme utan inbjudan
Gemma at Clarks Altrincham:So Good!
We popped in last Saturday to the Altrincham branch to look for some ballet style pumps. Gemma was so helpful and professional without being pushy. Nothing was too much trouble for her and she totally understood why and where some sizes amd styles were more comfortable than others, which showed how knowledgeable she is! She also recommended another variation to try. We were so happy to find two different styles that were so comfy that we bought both and we had only gone in for a quick look! Please inform the area managers if what an absolute asset Gemma is to your business! I would definitely go back to Gemma's shop im the futurr to receive that level of service to buy any future shoes!
27 april 2024
Omdöme utan inbjudan
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