First pair I ordered had horrible wrinkles in the leather right out of the box. I returned them and received a second pair. While comfortable, in less than 2 weeks of wearing them maybe 7 times in tot... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been buying CLAE boots and shoes for 15 years or more I have some boots which are at least 14 years old and they still hold up. The prices are balanced by the quality of the goods so I don’t mind... Se mer
Företaget har svarat
I have been purchasing Clae shoes for 10years now. I like the style of their shoes and the fact that there are no logo on it. The quality is overall good but I experienced big discrepancies, some last... Se mer
I’ve never bought a pair of shoes or boots straight off the internet without trying them on first, but I used their size recommendation based on other shoes I have and they fit perfectly! Not only tha... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
CLAE – Timeless Footwear, For All Walks of Life. Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe. Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship. Made to last. Designed for everyday life.
Kontaktuppgifter
CLAE PO BOX 868. Solana Beach 9207, 92075, Solana Beach, USA
- support@clae.com
- clae.com
4,3
Utmärkt
621 omdömen
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från CLAE
Thank you for your support Teresa! Delighted to hear you’re satisfied with your CLAE!
– CLAE Team
Svar från CLAE
Hi Alexander, thank you for your kind words!
We’re delighted to hear that you enjoyed both the shoes and our service.
- CLAE Team
Good product
6 januari 2026
Svar från CLAE
Thank you Bricker! We’re happy you love your CLAE shoes.
- CLAE Team
The Customer Success team is…
The Customer Success team is unparalleled at Clae.
They worked to help me find a shoe that should have fit, but after it didn’t, helped with the return anyway.
They were professional and courteous. 5 stars.
3 januari 2026
Svar från CLAE
Thank you for your kind words Collin, we’re thrilled to hear our customer support team could make your experience smooth.
– CLAE Team
Svar från CLAE
Thank you for your support Brian! We’re glad you enjoyed your CLAE experience.
– CLAE Team
Great Product + Easy ordering and quick delivery
Easy ordering and quick delivery. Quality shoes.
2 januari 2026
Svar från CLAE
Hello Emily, so glad to hear you had a smooth experience and love your CLAE shoes!
– CLAE Team
I really love Clae shoes and the…
I really love Clae shoes and the shipping was quite fast, what really concerns me is the return in case of no fit. On the one hand it feels super complicated to return the shoes to the right address and on the other hand Clae is responding with a wrong address of return and now my return is somewhere in Netherlands. Long story short: In case you don’t have to return something all good.
2 januari 2026
Omdöme utan inbjudan
Svar från CLAE
Hi David,
Thank you for your honest feedback and for loving CLAE shoes! 🙏
We’re really sorry to hear about the trouble with your return, that’s definitely not the experience we want for our customers. It sounds like there was a mix-up with the return address, and we completely understand how frustrating that must be.
Please reach out to our customer care team at support-eu@clae.com, and we’ll make sure your return is located and handled properly. We really appreciate your patience and hope this won’t discourage you from enjoying your next pair!
Thank you again for sharing your experience.
— CLAE Team
Svar från CLAE
We appreciate your feedback Matt!
– CLAE Team
Great company, responsive and easy
Easy to order, quick shipping, well-made product. The company was easy to contact when I had a size issue. It was a pleasure to deal with them, and they provided a quick, easy fix.
27 december 2025
Svar från CLAE
We’re thrilled to hear we could meet your expectations, thank you for your support John!
– CLAE Team
After 3 months of wearing the Moses
After 3 months of wearing the Moses, which I wear between 2-3 times a week.. some of the stitching is starting to tear apart. I wear these to work, sit in an office and walk around the city to grab lunch here and there. But the shoes have not been beat up by any means. For this cost, you’d expect for a pair of sneakers to last a bit longer, especially if they’re not your daily go-to’s. I would recommend looking elsewhere. ON has similar models and they’ve lasted me more than a year without seeing any wear.
15 januari 2026
Omdöme utan inbjudan
Svar från CLAE
Hi Danny,
Thank you for sharing your experience and feedback. We’re truly sorry to hear about the stitching on your Moses, this is not the experience we aim for with our products.
We’d encourage you to reach out to our Customer Service team at support@clae.com and include photos of the pair in question. They’ll be happy to help resolve the issue.
Thank you for your support and for sharing your thoughts!
– CLAE Team
Svar från CLAE
Hi Tanju, we’re thrilled you’re enjoying your CLAE! Thank you for your support.
– CLAE Team
Excellent quality!
6 januari 2026
Omdöme utan inbjudan
Svar från CLAE
Thanks so much Mariusz for your support and kind words!
– CLAE Team
They're beautifully made and service is…
They're beautifully made and service is great; only criticism would be the sizing - got a size smaller than usual, which is the same length (if not longer) as most other brands of a size larger, but a little disproportionately tight/narrow around the ankle. Still great shoes, but if you're thinking of buying be careful to calibrate, as I ought probably to have gone for a half-size larger.
5 januari 2026
Omdöme utan inbjudan
Svar från CLAE
Hello Christopher, we’re delighted you’re enjoying your CLAE!
Thanks for highlighting your experience with sizing, we’ll be sure to take it on board.
- CLAE Team
Fast delivery
Fast delivery, great products.
One tiny dev point: shoe box was really really dusty like it had been in a dirty storage for a long time.
22 december 2025
Svar från CLAE
Thank you for your kind words Mirka! We’re thrilled you’re happy with your CLAE. We appreciate your feedback about the box and will work to improve.
– CLAE Team
The shoes did not fit me comfortably
The shoes did not fit me comfortably. They were hard to put on and big in the toe box.
21 december 2025
Svar från CLAE
Hi Dottie,
We’re sorry to hear that your CLAE didn’t fit as comfortably as expected. Please don’t hesitate to reach out to our Customer Service team at support@clae.com, we’d be delighted to help you find the perfect model to suit your needs.
– CLAE Team
Svar från CLAE
Thank you Nicholas, we’re thrilled to hear it was a perfect fit and so comfortable!
– CLAE Team
Favorite shoe brand for men in our family
Clae is the favorite shoe brand for my husband and son for comfort and style. I love this brand for their exceptional customer service. Very personable and helpful!
18 december 2025
Svar från CLAE
Thank you so much for your kind words! 🙏
We’re thrilled to hear that CLAE has become a favorite in your family. Comfort, style, and great service are exactly what we aim for. We really appreciate your support and are so happy to keep you all stepping in style!
— CLAE Team
Die Schuhe sehen sehr schön aus und so…
Die Schuhe sehen sehr schön aus und so wie ich sie bestellt habe, sind sie geliefert worden. Gerne wieder!
3 december 2025
Omdöme utan inbjudan
Svar från CLAE
Thank you for your review! We’re so glad to hear the shoes arrived exactly as ordered and that you’re happy with them. We’d be delighted to welcome you back anytime!
— CLAE Team
Pointure trop grande
Pointure trop grande. Critique non improvisée!
22 december 2025
Omdöme utan inbjudan
Toujours de très bonnes chaussures
Toujours de très bonnes chaussures
Le Seul problème rencontré c'est sur malone knit très salissante et très à entretenire
21 december 2025
Omdöme utan inbjudan
Svar från CLAE
Bonjour Franck,
Merci beaucoup pour votre retour et votre fidélité !
Nous prenons note de votre remarque concernant le modèle Malone Knit et sa sensibilité à l’entretien. Nous travaillons toujours à améliorer nos matériaux et vos retours sont précieux pour cela.
Merci encore pour votre soutien,
L’équipe CLAE
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.