Citywideshop Omdömen 

333
•
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ordered a slide and it arrived within a week. Happy with purchase. Ningun problema. Gracias.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Never used Ciywideshop before but was led there by a Google search for the product I was looking for. Was a little skeptical when I saw their price but took a chance anyway. Boy was I PLEASANTLY SURPR... Se mer

Betygsatt 5 av 5 stjärnor

I want to give Citywideshop an excellent rating. Although delivery for Christmas was complicated by USPS, my customer service person, Lizzy, was excellent in her help to get me my product on time. Sh... Se mer

Betygsatt 1 av 5 stjärnor

Terrible communication. Have been trying for a week to get a response about an exchange. Ended up purchasing replacement for faulty item elsewhere and still waiting for response on how to claim my ret... Se mer

Företaget har svarat

Företagsinformation

  1. Online-marknadsplats

Informationen kommer från olika externa källor

Citywide Shop offers deals and saving on popular and generic household brands.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

333 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(333)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Terrible customer service

I sent several messages requesting to cancel an order that was still pending. I never received any acknowledgment or reply. Now the order has shipped. I contacted Citywide Shop, once again and have received no reply. I do not want the item and do not want to pay to ship it back. Terrible customer service and no way to call directly. Will not shop here again!

16 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No communication or customer support

After placing my order, Citywide confirmed receiving it. Several days went by and it did not ship. No further information was provided. I reached out to customer support multiple times with no response. Finally after 10 days I saw that they had cancelled it. No reason was given - not worth the frustration!

28 januari 2025
Omdöme utan inbjudan
Logotyp för Citywideshop

Svar från Citywideshop

Hello Jim,

We apologize for any inconvenience caused. Please be advised that we had several issues with email providers (Yahoo, AT&T, and AOL) which caused emails to be sent to spam or rejected by the domain entirely. This issue has been fixed and cancellation emails are going out the same day of cancellation.

All the best,
LIzzy M
Support Team

Betygsatt 1 av 5 stjärnor

Package had to be returned due to…

Package had to be returned due to shipping damage, still waiting to hear back from company if they are resending or canceling the order!

5 maj 2024
Logotyp för Citywideshop

Svar från Citywideshop

Hello Robert,

I sincerely apologize for the issues with your order and our lack of communication.

We've located your returned package and, as the product is now out of stock, we've initiated a full refund.

We understand how frustrating this experience must have been.

Please allow 3-5 business days for the refund to process and if you have any questions, don't hesitate to contact us.

Thank you for your feedback. We appreciate the opportunity to improve our service and once again we apologize for the inconvenience.

All the best,

Neil C
Support Team
Citywideshop.com

Betygsatt 2 av 5 stjärnor

Communication is really bad

Communication is really bad, I’ve been trying to get in contact with citywideshop for the past 5 or 6 days sending emails every day and they haven’t had the courtesy of answering my emails about what happened to my order. I ask for a refund but nothing,it’s been 2 weeks since I placed the order.

16 april 2024
Betygsatt 2 av 5 stjärnor

Very poor communication

I tried to cancel transaction and had no luck. I sent them an email five minutes after purchase and they never responded back. They processed the order and shipped very quickly, and the order was correct. They just did not follow THEIR cancelation policy.

5 januari 2024
Betygsatt 4 av 5 stjärnor

It was a very good price

It was a very good price. However, my order was on hold for a whole day which was perplexing. Shipping was much slower than other online shopping places, but acceptable. Order arrived from a different company. Not sure how the two are connected and I found nothing on the website that said they were which was also perplexing.

3 januari 2024
Betygsatt 5 av 5 stjärnor

Didn't know if this was legit

Didn't know if this was legit, since the price was way lower than anywhere else. Took a chance, got what I ordered just as expected and I can't seem to find any catch. So, 5 stars from me! Only thing I found myself wondering was whether a warranty would be honored, if they were an authorized reseller or not. Don't know the answer to that, but I kept trying to find the catch.

6 december 2023
Betygsatt 1 av 5 stjärnor

My order was cancelled and no…

My order was cancelled and no explanation. Did not receive my order.

15 november 2023
Logotyp för Citywideshop

Svar från Citywideshop

Firstly, we want to extend our sincere apologies for the inconvenience caused due to the cancellation of your order. We understand how disappointing this situation must be for you.

We would like to clarify that an unexpected issue arose with our warehouse tracking system, which unfortunately led to the voiding of your order.

To communicate this, we sent an explanatory note to your registered email address. We understand that this might not have reached you or may have inadvertently been directed to your spam folder.

Thank you for your understanding, and we look forward to the opportunity to serve you better in the future.

-Lizzy M
Support Team

Betygsatt 5 av 5 stjärnor

Fast shipping

Fast shipping. Arrived in good shape and as described at a good price. Came with a 2 year warranty I hope we never have to use.

8 november 2023
Betygsatt 2 av 5 stjärnor

The smoker i received was damaged i…

The smoker i received was damaged i accepted it for a discount sent them pics of it i got the dents some what out of it and the smoker works fine but they have not held up the deal on there end.

3 oktober 2023
Betygsatt 1 av 5 stjärnor

Damaged smoker

I brought a electric smoker and it came damaged. I contacted them and they told me that they would replace the item.And that a carrier would contact me to pick it up . I never heard anything from anyone.And now they won’t respond to my emails.The smoker has been sitting here going on a month now.And no response at all. Very poor customer service and I spent a lot of money for this item.

7 september 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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