The food tour in Sapporo with Shiunn was great! The process for booking the tour with City Unscripted was fairly easy online and they matched us with a tour guide quickly. She was friendly and persona... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had a wonderful tour of the city of Oslo given by Sheenam. She was very personable & informative. She showed us the city highlights & allowed for questions & picture taking. She gave us info & dir... Se mer
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Neil is a great guide. Deep knowledge about Oslo and Norway in general. Good walking pace. Making sure that our whole family was around, especially our younger son. Rich language. A lot of energy. And... Se mer
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Stella was very accommodating and modified our tour at my request because of the heat. She is extremely knowledgeable and took us around Siena, giving little insights into this beautiful city. She i... Se mer
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Företagsinformation
Skrivet av företaget
City Unscripted is a different kind of city experience. Instead of fixed itineraries and crowded group tours, we pair you with a local host who shapes the day around you — your pace, your interests, and the things you actually want to see. Our hosts aren't tour guides reading from a script. They're passionate locals showing you their city the way they'd show a friend visiting for the weekend. The iconic landmarks, yes — but also the neighbourhoods, cafés, and stories you'd only find with someone who genuinely lives there. Every experience is private and built around you. Tell us a bit about what you're curious about, and your host takes it from there. No two days look the same, because no two guests do either. If you're after something more personal than a standard tour and more structured than going it alone — that's us.
Why travelers choose City Unscripted
Skrivet av företaget
- Personalized experiences hosted by locals
- City Unscripted isn't a traditional tour company. Every experience is tailored to your interests and hosted by a local who shares the city they love through stories, hidden gems, culture, and everyday life. It's like exploring with a knowledgeable friend, not following a script.
Book with confidence with City Unscripted
Free Cancellation • 24/7 Human Support
Enjoy complete peace of mind when booking with City Unscripted. We offer a free cancellation up to 24 hours before your experience, and 24/7 support from a real human team with responses in under 10 minutes for urgent enquiries. From booking to experience day, we're here whenever you need us.
Kontaktuppgifter
International House, 64 Nile Street, N1 7SR, London, Storbritannien
- +44 (0)1234 230 093
- info@cityunscripted.com
- cityunscripted.com
A different kind of City Experience
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Great Experience and intro to the city!
Our guide was very friendly, knowledgeable and gave us a great introduction the the city. We had limited time visiting Hamburg but feel we really got the most out of our visit with this tour.
16 juli 2026
Svar från City Unscripted
Hi Nicole,
Hearing that your experience helped turn a short visit into a memorable one is exactly what we hope for. Thanks for taking the time to leave such kind feedback!
Ruslan and the City Unscripted Team
The most interesting guide in Nagasaki
I'm so glad we got a chance to meet Shin, such a down to earth cool fella!! If you are a rock and roll type of person he's the only one you wanna hire. Was the GM of Hard Rock cafe Japan and has receipts to prove it.
If I ever go back to Nagasaki I'll definitely wanna hang out with him again, total rockstar 🤘🗿
10 juni 2026
Omdöme utan inbjudan
Svar från City Unscripted
Hi Mark,
We're delighted you found such a great connection during your time in Nagasaki, and we hope to welcome you back for another experience someday. 🤘
Ruslan and the City Unscripted Team
Great Experience in Medieval Lübeck
Deniz did an exceptional job as our driver and guide from Kiel to Lübeck. He promptly picked us from the terminal and shared his knowledge of northern Germany and Lübeck particularly. In planning for the tour he took into consideration that of our group of four required a wheelchair and that went well. We ended up in a historic seaman’s pub and restaurant with wonderful food and service. Deniz is personable, accommodating, and enjoyable to be with.
Note: Old town Lübeck is challenging for people with mobility issues due to highly set cobble stone streets and alleys and hills. In our case, it was possible because we had a strong, abled body person to push the manuel wheelchair over the areas laid with the cobblestones. Deniz’s knew the best approaches to take getting around the medieval town.
22 juli 2026
Omdöme utan inbjudan
Svar från City Unscripted
Hi David,
Thank you for sharing such a thoughtful review! We're so happy your group enjoyed exploring Lübeck at a pace that worked for everyone, and knowing the experience was both memorable and accessible means so much to us.
Ruslan and the City Unscripted Team
The tour was terrific and Naveen was…
The tour was terrific and Naveen was great. My wife and I enjoyed his insightful perspective as well as the many great places he took us. We could have never seen Munich on our own with as much insight as Naveen showed us. It was remarkable and a fun look at a spectacular city - Munich. Can’t wait to go back!
14 juli 2026
Svar från City Unscripted
Hi Martin,
Thank you for your wonderful review! We're so happy you and your wife enjoyed discovering Munich through a local perspective, and knowing your experience was so memorable truly means the world to us.
Ruslan and the City Unscripted Team
Neil is a great guide
Neil is a great guide. Deep knowledge about Oslo and Norway in general. Good walking pace. Making sure that our whole family was around, especially our younger son. Rich language. A lot of energy. And we have witnessed his special production about how Norway gained its independence. I can only recommend Neil's services. :-)
14 juli 2026
Svar från City Unscripted
Hi Michal,
What a joy to read—thank you for taking the time to share this and we look forward to welcoming you and your family on another adventure someday!
Sheenah and the City Unscripted Team
A Perfect Tour
We took the Budapest Private Tour with a local, Custom Highlights and Gems hosted by Balazs.
We had been to Budapest twice before and wanted to experience the beautiful art and architecture, lovely cafes, interesting monuments, exciting neighborhood and unusual historic sites. It was a perfect tour.
10 juli 2026
Svar från City Unscripted
Hi Laura,
From its stunning architecture and charming cafés to its hidden corners and fascinating history, it sounds like you found exactly what you were hoping for.
We hope this was another unforgettable chapter in your Budapest story, and we look forward to welcoming you on another City Unscripted adventure in the future!
Sheenah and the City Unscripted Team
Catia was a FABULOUS
Catia was a terrific guide for me and my 24 year old daughter. Tours so often give you expats - people who moved to a city and found this gig. Catia is a Porto lifer AND works for the city in urban planning. She also had a solid "approach" - starting at the oldest section and working to/through the city, excellent balance of informative and fun. Finally, she was incredibly kind - had read in detail our "bio" including that my daughter has severe celiac issues. She'd researched all the places that might be appropriate in Porto (and my daughter, who has a global app that suggests where to go, said Catia had hit the high spots without knowing about that app!).
18 juli 2026
Svar från City Unscripted
Hi Elizabeth,
What a joy to read—thank you for taking the time to share such thoughtful feedback!
We especially loved reading how much thought she put into making sure your daughter could enjoy Porto with confidence. We hope to welcome you and your daughter on another Unscripted adventure in the future!
Sheenah and the City Unscripted Team
The tour was great and Aysiah was an…
The tour was great and Aysiah was an amazing guide!
24 juli 2026
Omdöme utan inbjudan
Svar från City Unscripted
Hi Camila,
It's amazing how a our host can turn a good tour into an unforgettable one—thank you for sharing your experience!
We hope your adventure with us is just the first of many, and we'd love to see you again in the future!
Sheenah and the City Unscripted Team
A Great Experience
A Great Experience. The tour was customized to our interests, and our guide, Anna, was a pleasure.
13 juli 2026
Svar från City Unscripted
Hi Mark,
Creating experiences around our guests' interests is at the heart of what we do, so it's wonderful to know that came through.
Thank you for your lovely review!
Sheenah and the City Unscripted Team
Very knowledgeable guide
13 juli 2026
Svar från City Unscripted
Hi Brandon,
There's something special about exploring a city with someone who knows it inside and out, and we're so glad your guide brought that to your experience.
Sheenah and the City Unscripted Team
Best Oslo Tour
Our guide was excellent and took us to see so many wonderful sites in Oslo! He was our best tour guide on this trip, very informative and able to answer every question with excellent details. Gave us options on what to see and definitely helped us with his recommendations to give us the best experience.
12 juli 2026
Svar från City Unscripted
Hi Jeanne,
One of the things we love most about our experiences is that no two tours are exactly alike, and it's wonderful to hear your guide helped create a day that felt personal, insightful, and memorable.
We truly appreciate you choosing City Unscripted and hope we'll have the chance to help you discover another city in the future.
Sheenah and the City Unscripted Team
We enjoyed the experience of seeing the…
We enjoyed the experience of seeing the sights of London and pageantry.
11 juli 2026
Svar från City Unscripted
Hi Jimmy,
There's something truly special about exploring the city's rich history and traditions, and we're delighted we could be part of your visit. We hope you had a memorable time in London, and we'd love to welcome you on another City Unscripted experience in the future!
Sheenah and the City Unscripted Team
Our guide Khalid was amazing!!
Our guide, Khalid, was absolutely amazing! He made us feel comfortable from the moment we met him, taking the time to get to know us and our kids. It was such a thoughtful gesture when he even offered to buy the kids drinks because of the heat.
Khalid knew all the best places to take us in Osaka and made the entire experience fun, engaging, and memorable. His friendly personality, local knowledge, and genuine care for our family made the tour one of the highlights of our trip. We couldn't have asked for a better guide and would highly recommend him to anyone!
17 juli 2026
Svar från City Unscripted
Hi Kate,
Creating fun, personalized, and memorable experiences is exactly what we hope for, and we're so pleased Khalid delivered that for your family. Thank you for choosing City Unscripted, and we hope to welcome you and your family on another adventure in the future!
Sheenah and the City Unscripted Team
I loved the ability to connect in…expertly tailored experience
I loved the ability to connect in advance with a guide who tailored a tour exactly to our requirements. The guide’s English language skills were immaculate and she asked the right questions to help us experience a memorable day. We were given insight into Hong Kong’s unique culture and heritage and experienced parts of the city we would never have discovered without her.
17 juli 2026
Svar från City Unscripted
Hi Louise,
Creating personalized experiences that offer authentic insights into a city's culture and heritage is exactly what we strive for, so we're thrilled we could help make your day such a memorable one.
Thank you again for choosing City Unscripted. We hope to welcome you on another adventure in the future!
Sheenah and the City Unscripted Team
The tour and the guide were completely…
The tour and the guide were completely fine but I am annoyed by the fact that there was only one tour guide. If you were unwilling to let us do a larger group of 11 (since max tour was eight) and required us to book two separate tours (this was a higher price than adding people to our tour) we should have had two tour guides. One in the front of the group and one in the back to answer questions of those walking in the back. I would have been fine with one guide had we not been forced to book TWO tours.
9 juli 2026
Svar från City Unscripted
Hi Erika,
We're pleased to hear that you enjoyed your guide and the experience overall, but we're sorry that the group arrangements left you feeling disappointed.
Your feedback has been shared with our team, and our Global Host Manager has reviewed this internally to help improve our processes and ensure clearer communication for future bookings.
We truly appreciate you bringing this to our attention and hope we'll have the opportunity to provide you with the seamless 5-star experience you expected.
Sheenah and the City Unscripted Team
Guide Nicola was great!
Guide Nicola was punctual, accommodating, easy to communicate and converse with, shared stories about the sights we visited and also tips on where and how to take great pics! He told me about his favourite gelato in Bologna and yes, I agree Sable was excellent (after tasting 6 flavours)!
4 juli 2026
Svar från City Unscripted
Hi Cs,
We're so pleased to hear that Nicola's stories, local insights, and photography tips added an extra layer to your experience. And we love that his gelato recommendation lived up to the hype—sampling six flavors definitely sounds like research well done!
Thank you for choosing to explore Bologna with us, and we hope your next adventure is just as memorable (and delicious!).
Sheenah and the City Unscripted Team
Working with CU was easy
Working with CU was easy. They were very responsive & the website is well set up.
2 juli 2026
Omdöme utan inbjudan
Svar från City Unscripted
Hi Rudolph,
We put a lot of care into making the booking process as simple as possible, so it's great to know our team's responsiveness and the ease of using our website helped make planning your adventure stress-free. Your comments mean a great deal to us, and we'll be sure to share them with the team behind the scenes as well.
Sheenah and the City Unscripted Team
Indepth history guide
Jana is a knowledgeable guide who engages well. Also has a lovely personality
16 juli 2026
Svar från City Unscripted
Hi Pamela,
A great host is someone who can share a destination with both insight and genuine warmth, and it’s wonderful to know Jana's lovely personality made such a positive impression. We hope to welcome you on another unforgettable adventure with us soon!
Sheenah and the City Unscripted Team
Marisol Amazing
Marisol was amazing! So knowledgeable of Mexican history and architecture! We had a great time, and she gave us great suggestions of where to go during our stay in CDMX.
8 juli 2026
Svar från City Unscripted
Hi John,
There’s something special about exploring a city with someone who can weave together its history, architecture, and everyday life, and we're delighted that her insights helped you see Mexico City through a local's eyes. We hope Mexico City is just the first of many adventures we'll share with you!
Sheenah and the City Unscripted Team
I had 3 days of tours and 3 outstanding…
I had 3 days of tours and 3 outstanding guides. Mami was concerned about our time and experience and managed to give us a wealth of knowledge about Japan in the limited time we had. She made us feel like new friends. Kokoro was very entertaining and Kenici was full of energy and keep us moving. I would recommend all 3 guides to everyone.
13 juli 2026
Svar från City Unscripted
Hi Denise,
From thoughtful insights and genuine connection to fun moments and infectious energy, it sounds like you experienced the very best of what local hosting is all about. Thank you for choosing to explore with us, and we hope our paths cross again on your next adventure!
Sheenah and the City Unscripted Team
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