Banner for cityexperiences.com

cityexperiences.com Omdömen 3 909

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Took my ten year old granddaughter to Manhattan in August 2025. Had five sites selected. Found the correct lines for vouchers when needed. Very efficient operations. Pre-purchase is especially impo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Per il mio primo viaggio a New York, ho acquistato dal loro sito il biglietto, della visita completa della statua della libera (piedistallo + corona) ad un ottimo prezzo e con un ottimo servizio, dato... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Der Ausflug zur Freiheitsstatue hat reibungslos geklappt. Schätze das Personal war nicht unbedingt nur von der Firma, aber alle waren freundlich und hilfsbereit.

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Fahrt und Aufstieg zur Krone hat geklappt wie gebucht und beschrieben. Die Überfahrt war super, das Wetter trotz November hat mitgespielt, kein Anstehen an der Statue dank der ersten Fähre. Nur die Kr... Se mer

Företaget har svarat

Företagsinformation

  1. Researrangör
  2. Kulturresor
  3. Arrangör av sightseeingturer
  4. Rundturer
  5. Resebyrå

Skrivet av företaget

Explore the world by land or sea with an unforgettable City Experiences tour. Whether you hear the call of the water or want to keep your feet on solid ground, City Experiences has an adventure for you. Take a walking food tour with a menu of local flavors or cruise along stunning coastlines. Enjoy a dinner cruise on a yacht in San Francisco Bay or a stroll through Florence’s legendary art scene. Take an Ellis Island ferry to stand in the shadow of the Statue of Liberty, or see the jolly old London sights by bus and by river boat on the Thames. Our experiences are all about showing you the best of each of our destinations and are crafted to give you experiences to remember. Want something with a little more edge? Check out our day or night Alcatraz trips, where you’ll ferry from San Francisco to the unique historical National Park and explore the same hallways once traveled by the likes of Al Capone. And if you’re looking for water adventures, we’ve got you covered with City Cruises. A mist-shrouded Niagara Falls cruise, an exhilarating whale-watching excursion on Boston Harbor, a luxurious dining cruise, and more. No matter where you want to go, City Experiences has a trip that’ll stay with you.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Manhattan explore

Took my ten year old granddaughter to Manhattan in August 2025. Had five sites selected. Found the correct lines for vouchers when needed. Very efficient operations. Pre-purchase is especially important for the Statue of Liberty and Ellis Island.

Highly recommend the packages for ease of access. Good money well spent.

20 augusti 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Momatthebeach,

We're glad you found our operations efficient during your Manhattan trip with your granddaughter. We appreciate you highlighting the importance of pre-purchasing for the Statue of Liberty and Ellis Island. It's great to hear we were a worthwhile investment for you. Thank you for your positive feedback!

Betygsatt 5 av 5 stjärnor

The purchase was very easy

The purchase was very easy, I recommend buying through the website.

14 oktober 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

wellington fernando,

We're happy to hear that your purchase was easy, and we appreciate you recommending buying through our website. Thanks for the feedback!

Betygsatt 5 av 5 stjärnor

Alles wie gewünscht

Der Ausflug zur Freiheitsstatue hat reibungslos geklappt.
Schätze das Personal war nicht unbedingt nur von der Firma, aber alle waren freundlich und hilfsbereit.

13 april 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Thanks for your review!

Betygsatt 1 av 5 stjärnor

Understaffed chaos

It is the only company that operates tours to Liberty Island, so you don’t have a choice. They are understaffed, with a single employee at the end of the queue telling you where to go and they couldn’t care less.
The worst experience of our trip to New York was caused by the employee telling us to form another queue on the left all the way to the front (to make room for more people coming in after security, I assume due to space being reduced by construction works in the park). Although I did tell him people might get upset, he said we should tell people he told us to go, and we did, but this crazy guy in line when we stopped started yelling slurs at us and didn’t even want to listen to our explanation. Seconds after that, the line started to move forward into the boat, so going back to bring the employee who told us to go in front wasn’t an option. No police or security in sight at boarding or arrival, just the guy in the back and then the employees rushing people in on the boat so that they can lift the bridge and set off. All-in-all, a situation caused by the lax approach of the employee who sent us in front, knowing that there is no other colleague of his to confirm to people that we didn’t just go forward on our own or to control any conflicts caused by his actions.
Train staff better to avoid conflict and ruin people’s holidays and employ more people to control crowds better. Will not be returning.

23 november 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Vasile,

We appreciate you sharing your experience. We're sorry to hear that the employee's directions led to a negative encounter and impacted your visit. We will address your concerns regarding crowd management and staff training to prevent similar situations in the future.

Betygsatt 5 av 5 stjärnor

Acquisto biglietto Statua della libera completa di piedistallo e corona

Per il mio primo viaggio a New York, ho acquistato dal loro sito il biglietto, della visita completa della statua della libera (piedistallo + corona) ad un ottimo prezzo e con un ottimo servizio, dato che i biglietto comprendeva la visita sulle 2 isole ( statua della libera e Ellis island) completo di traghetto andata e ritorno con partenza da new york. L'esperienza è stata fantastica e con molteplici orari di partenza dei traghetti, puoi gestirti a pieno I tempi per la visita sulle 2 isole per dedicarci il tempo necessario... Servizio eccellente... super soddisfatto

30 december 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Hello Francesco! Thank you so much for your wonderful review!

We’re thrilled to hear that your first visit to New York and the Statue of Liberty experience exceeded your expectations.
It’s great to know you enjoyed the flexibility of multiple ferry departure times, allowing you to explore both Liberty and Ellis Islands at your own pace.

We truly appreciate your kind words about the service and are delighted you had such a memorable visit. Thank you for sharing your experience!

Kind regards,
Princess,
Walks Feedback Team

Betygsatt 5 av 5 stjärnor

Recomendado, bajar la app te ahorra tiempo y evita filas.

Creo que es una ventaja el poder acceder a una pagina o aplicacion para comprar boletos o entradas para diferentes atracciones sin tene que formarse y perder tiempo en taquilla(s), 5 estrellas.

20 oktober 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Gracias por tu valoración positiva, Samuel. ¡Vuelve a visitarnos pronto!

Betygsatt 5 av 5 stjärnor

Amazing experience

Amazing experience

15 december 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Brenda,

We're glad you had an awesome time! We appreciate your feedback, and we look forward to your return in the future.

Betygsatt 5 av 5 stjärnor

Fantastisch

17 september 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Stout,

We're glad you had an awesome time! We appreciate your feedback, and we look forward to your return in the future.

Betygsatt 5 av 5 stjärnor
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Thank you for your review! We’re so glad to hear you found the experience practical when traveling. Our goal is to make discovering the local food, culture and history as easy and enjoyable as possible for our guests.

We really appreciate you taking the time to share your thoughts and we hope to welcome you on another tour with us in the future.

All the best,
Samantha. Walks & Devour Feedback Team

Betygsatt 5 av 5 stjärnor

Tricky getting tickets for extended family

There were 10 of us from 3 households going to the Statue of Liberty together. We wanted to do the crown tour, but as we were limited to only 4 tickets per credit card and we didn't want some of us to be able to purchase tickets and others of us not (and then be separated during the tour), we waited a couple days until we could sit down in 2 different time zones with our respective households. By that time the tickets to the crown had sold out. This was irritating, but as only one of us had ever previously been to the crown (and one other of us had been to the pedestal) and the rest of us were all going for the first time, it was still a good experience. Off loading back at the dock on the NY side was very slow and hot and nauseating as the boat is rising and falling on the waves and everyone is crowded closely together. However, the experience was a good one overall. I just don't recommend going down to the first floor of the boat until everyone is off. Spare yourself the sea-sickness. Snacks, drinks, and mementos are for sale on the boat.

3 maj 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

CleaningCrazedMom,

We're glad you enjoyed your overall experience visiting the Statue of Liberty. We regret that the crown tickets sold out before your group could book them together. We appreciate your feedback regarding the disembarkation process and will share it with our team for review.

Betygsatt 5 av 5 stjärnor

Awesome thing to do

Awesome. Done 2 cruises with them. Both excellent. Great way to spend day or evening. Will do again.

14 februari 2026
Omdöme utan inbjudan
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Jonathan Friedman,

We're happy to hear that both cruises were excellent experiences for you. It's great to know you enjoyed your time with us, and we look forward to hosting you on board again.

Betygsatt 5 av 5 stjärnor

A beautiful history

This is a two-hour walking tour, no bathroom breaks or rest stops, so wear comfy shoes and check the weather. It was an incredible experience. Maddy is extremely knowledgeable and shares the area's history with such pathos and enthusiasm. Really, it was a terrific tour that gave me a real sense of some of the human lives that played out in this city.

17 januari 2026
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Teresa,

We're glad you enjoyed the walking tour and appreciate your helpful tips for future participants! It's wonderful to know the tour provided a real sense of the city's history. Thanks for your positive feedback.

Betygsatt 1 av 5 stjärnor

Horrible experiencia de año nuevo

Horrible experiencia de año nuevo. Nos cobraron fortuna para estar 3 hs haciendo fila a la interperie con viento y -7° y solo 2 hs arriba del barco. Nunca más

31 december 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Hola Carla, Gracias por tomarse el tiempo para escribir sobre su experiencia. Nos decepciona saber que no quedó satisfecho con su reciente visita y, para comprender mejor la situación, nos gustaría que un miembro del equipo se comunicara con usted personalmente. Si le resulta conveniente, envíenos un correo electrónico directamente a customer.feedback@cityexperiences.com con el contenido de esta reseña. Gracias nuevamente por su tiempo.

Betygsatt 5 av 5 stjärnor

One stop shop!

Super easy checkout process, loved the tour, and all of the options city experiences had to offer.

29 oktober 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Keaton,

We're glad you enjoyed your experience and found the checkout process easy. We appreciate you mentioning the variety of options we offer. Thanks for your feedback!

Betygsatt 4 av 5 stjärnor

Great and easy to deal with.

Great and easy to deal with.

14 mars 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Paul Carey,

We're glad you found it easy to deal with us. Thank you for your feedback; we appreciate it greatly.

Betygsatt 5 av 5 stjärnor

Happy with Experience

We found all the staff we interacted with helpful and pleasant. We will definitely be back as our plans did not include enough time to see all we wanted to see. We definitely recommend spending the whole day between the two locations if you are history nuts like us!

27 juni 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

David H Gray,

We're happy to hear that our staff were helpful and pleasant! We appreciate your recommendation to spend the whole day exploring both locations. We look forward to your return!

Betygsatt 5 av 5 stjärnor

Bonne expérience avec le PASS

Si vous utilisez Presque tous les pass, le prix est intéressant. Les sites principaux de NYC sont référencés et le Pass simple d'utilisation.

25 oktober 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Merci Marc ! Nous apprécions votre avis !

Betygsatt 5 av 5 stjärnor

Always 5 stars.

Always 5 stars.

11 augusti 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Steve,
Thank you so much! ⭐⭐⭐⭐⭐
We really appreciate your continued support—it means a lot to us!

Betygsatt 5 av 5 stjärnor

Pratique et rapide

Visite de la statut de la liberté incroyable !
Horaires des bateaux impeccable
Facilité, rapidité

3 oktober 2025
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Merci pour votre avis positif, revenez nous rendre visite quand vous le souhaitez !

Betygsatt 5 av 5 stjärnor

Lovely cruise, great food and helpful staff

We went on a lunch cruise on the Thames today for my sisters birthday, we called before booking to check accessibility as one of us uses a mobility scooter and this was fine, the staff were helpful and accommodating, the food was lovely, we would recommend this tour.

24 januari 2026
Omdöme utan inbjudan
Logotyp för cityexperiences.com

Svar från cityexperiences.com

Aminda Buttinger,

We're happy to hear that our staff were helpful and accommodating during your sister's birthday lunch cruise on the Thames. We're glad you enjoyed the food and accessibility was suitable. Thank you for recommending our tour!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer