I ordered a perfume online from ye and it was the most effiecent online delievery!Great experience ordering,very straight forward to do,arrived so quickly in perfect condition!The perfume was well wr... Se mer
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Product delivered next day and as described but much cheaper than other sites, I'd definitely order again from them.
excellent prices, really quick shipping, very good service, would buy again from this business
I highly recommend CH Tralee and will definitely buy from them again. I made an order and it was deliveried in a timely manner. My order came so well packaged, very neat -possibly the neatest shipme... Se mer
Företaget har svarat
Företagsinformation
Om CH TRALEE
Skrivet av företaget
CH Tralee is a family-run pharmacy, beauty, and wellness store based in Tralee, Co. Kerry. Founded in 1967 by Patricia Chute and Fionán Harty, CH has grown from a local chemist into one of Ireland’s best-known independent retailers, now led by the second generation of the Harty family.
We offer over 18,000 carefully selected products both in-store and online at www.chtralee.com, ranging from skincare and fragrance to health, optical, and wellness services.
At CH, we’re passionate about customer care, expert advice, and bringing trusted brands to customers across Ireland. Whether you shop online or visit us in-store, we’re here to help you look and feel your best.
Our Promise to You
Skrivet av företaget
- Putting People First, Since 1967
- At CH Tralee, we’ve proudly supported our customers for generations. Whether you shop with us online or in-store, we’re here with expert advice, trusted products, and a team who truly cares.
Delivery & Collection You Can Count On
Free shipping on orders over €49.95 & free click & collect
Enjoy free delivery across the Republic of Ireland on orders over €49.95. Orders under €49.95 are charged €5.95. Delivery to Northern Ireland is €5.95, and UK delivery is €9.
Standard delivery time is typically 2–5 working days, though delays may occur during busy periods. We also offer a free Click & Collect service during store hours. Please allow 48–72 hours for processing.
For full details, visit our Delivery & Collection Information page.
Kontaktuppgifter
31 The Mall, County Kerry, V92 D79F, Tralee, Irland
- 066 712 1331
- customerservice@chtralee.com
- chtralee.com
4,8
Utmärkt
308 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent very easy to order on line.
Excellent very easy to order on line.
My purchase came in a matter of days
Will be a returning customer
27 februari 2026
Svar från CH TRALEE
Hi Jacqueline,
We’re delighted you found our online ordering simple and that your purchase arrived quickly. We can’t wait to welcome you back for your next order!
Kind regards,
The CH Tralee Team
Fast & efficient delivery
26 februari 2026
Svar från CH TRALEE
Hi Jean,
Thanks so much for your feedback! We're delighted your order reached you quickly and smoothly. Knowing our delivery process made things easy for you really brightens our day.
Kind regards,
The CH Tralee Team
Great prices and great service...as…
Great prices and great service...as always from CH Tralee!
26 februari 2026
Svar från CH TRALEE
Hi Anita,
Thank you for your kind words! We're thrilled to hear that CH Tralee continues to meet your expectations. It's always wonderful to have loyal customers like you, and we look forward to serving you again soon.
Kind regards,
The CH Tralee Team
Svar från CH TRALEE
Hi Samantha,
Thanks for your feedback! We're so glad you found your order both quick and reliable. It’s always our goal to make shopping with CH Tralee smooth and hassle-free.
Kind regards,
The CH Tralee Team
Fast delivery, happy returning customer
Fast delivery. Products always wrapped up well for transit.
26 februari 2026
Svar från CH TRALEE
Hi there,
Thank you for your lovely feedback! We're delighted to hear your order arrived quickly and safely. It’s wonderful to know our packaging and service keep you coming back — we can’t wait to serve you again!
Kind regards,
The CH Tralee Team
Highly recommend
I highly recommend CH Tralee and will definitely buy from them again. I made an order and it was deliveried in a timely manner. My order came so well packaged, very neat -possibly the neatest shipment I have ever received. Inc a thank you note and free samples . Much appreciated and a lovely touch. Thank you CH Tralee.
26 februari 2026
Omdöme utan inbjudan
Svar från CH TRALEE
Hi Gina,
Thank you so much for taking the time to leave such a lovely review.
We’re absolutely delighted to hear you were happy with your delivery and that the packaging, thank you note, and samples made a difference; those little touches mean a lot to us too.
Your kind words genuinely made our day, and we really appreciate your recommendation. We look forward to taking care of you again very soon
Warmest thanks,
The CH Tralee Team
Very big delay in delivery
Very big delay in delivery. You despatched 26/1/26, An Post first messaged 27/1 and I did not receive package until Wednesday 11/2!!! Very much outside usual timelines experienced previously with you.
27 januari 2026
Svar från CH TRALEE
Hi Mary,
Thank you for your feedback. We completely understand how frustrating a delay like this can be. Your order was placed and dispatched from CH Tralee on 26/01/26. After that, it was with An Post, and according to their tracking, the delivery unfortunately experienced unexpected delays.
Once parcels are with An Post, we don’t have control over transit times, but we’re always happy to assist with tracking or any enquiries if needed.
Most parcels are usually delivered within 1–2 business days, so we’re very sorry that this wasn’t your experience and sincerely apologise for the inconvenience.
We hope your next experience with us is much smoother, and thank you again for your patience.
Kind regards,
The CH Tralee Team
Svar från CH TRALEE
Hi,
Thank you so much for your kind words! We’re delighted to hear you enjoyed the quick delivery and found great value with your order. We really appreciate your support and look forward to serving you again soon.
Kind regards,
The CH Tralee Team
Svar från CH TRALEE
Hi Noreen,
Thank you for your review! We’re glad to hear you’re happy with the value and timely delivery.
We appreciate your support and look forward to serving you again.
Kind regards,
The CH Tralee Team
Great value, speedy delivery
Really good deals, have gotten different opens over time for half the price of other shops. Items dispatched abd delivered very quickly
3 februari 2026
Svar från CH TRALEE
Hi Bonnie,
Thank you so much for your kind words! We’re delighted to hear you’ve enjoyed our deals and that your orders are dispatched and delivered quickly.
We really appreciate your support and look forward to serving you again soon.
Kind regards,
The CH Tralee Team
The staff so frieny and nice
My husband liked the breakfast, but I am a vegetarian, and the choice was limited. Dinner could have been hotter. There was an issue with the heating in the bedroom. The staff were all so helpful and nice. We really enjoyed the music in the bar.
27 januari 2026
Svar från CH TRALEE
Hi Mary,
Thank you for taking the time to leave a review. It looks like this feedback may have been intended for a hotel or restaurant, as CH Tralee is a pharmacy based in County Kerry.
If this was posted in error, no worries at all, it happens! If you did have an experience with our pharmacy or team that you’d like to share, we’d be delighted to hear it.
Kind regards,
The CH Tralee Team
Svar från CH TRALEE
Hi Aideen,
Thank you for your lovely review! We’re delighted to hear your items arrived quickly and exactly as ordered.
We really appreciate your support and look forward to serving you again soon.
Kind regards,
The CH Tralee Team
Svar från CH TRALEE
Hi Andy,
Thank you so much for your review! We’re thrilled to hear you’re happy with the price and fast shipping.
We really appreciate your recommendation and look forward to serving you again soon.
Kind regards,
The CH Tralee Team
I love the Shiseido brand and find it really suits my mature skin.
I love the Shiseido brand and find it hard to source it in Cork, so was delighted to see I could buy it on line from ch. Tralee. Got my foundation two working days from the date I ordered, very happy with the product.
31 januari 2026
Svar från CH TRALEE
Hi Miriam,
Thank you so much for your lovely review. We’re delighted to hear you love the Shiseido brand and that it suits your skin so well. It’s great to know you were able to source it easily online with us and that your order arrived quickly.
We really appreciate you choosing CH Tralee and hope to look after you again soon.
Kind regards,
The CH Tralee Team
Excellent service and value and the…
Excellent service and value and the little sample a lovely touch 🥰
31 januari 2026
Svar från CH TRALEE
Hi Eimear,
Thank you so much for your kind words, we’re delighted to hear you were happy with the service and value, and that you enjoyed the little sample
We really appreciate you taking the time to leave a review and hope to see you back with us again soon.
Kind regards,
The CH Tralee Team
Great website
Great website and always quick for delivery will be back many more times
30 januari 2026
Svar från CH TRALEE
Hi Lot,
Thank you very much for your lovely feedback! We’re delighted to hear you enjoy our website and that your deliveries arrive quickly. We really appreciate your support and look forward to welcoming you back to CH Tralee many more times.
Kind regards,
The CH Tralee Team
Everything perfect .Thank you:)
31 januari 2026
Svar från CH TRALEE
Hi Paulina,
Thank you so much for your lovely review, we’re delighted to hear everything was perfect
We really appreciate you taking the time to share your experience and hope to welcome you back to CH Tralee again soon.
Kind regards,
The CH Tralee Team
Thank you for the samples and for…
Thank you for the samples and for wrapping all the items for my sister's birthday. It was not expected and made it extra special her.
29 januari 2026
Svar från CH TRALEE
Hi JC,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that the samples and gift wrapping helped make your sister’s birthday extra special that really means a lot to our team.
We’ll be sure to pass your kind words on, and we hope your sister enjoyed her treats!
Thanks again for shopping with us.
Kind regards,
The CH Tralee Team
Such a lovely business and the girl I…
Such a lovely business and the girl I dealt with was so helpful in every way.
27 januari 2026
Svar från CH TRALEE
Hi Rita,
Thank you so much for your kind words! We’re thrilled to hear that you found our team helpful and enjoyed your experience with us. Your support really means a lot!
Kind regards,
The CH Tralee Team
Great service, fast & efficient.
My 2nd time ordering g from CH Tralee. Great service. Competitive prices. Relatively quick turnaround.
27 januari 2026
Svar från CH TRALEE
Hi Claire,
Thank you for your lovely feedback! We’re delighted to hear you’re happy with our service and quick turnaround. It’s fantastic to have you back for a second order, and we look forward to the next one!
Kind regards,
The CH Tralee Team
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