Chitramtv.uk.com Omdömen 686

Worst customer care service ever experienced, they have changed from chitiram to kalki tv and providing a worst service. Purely a scam!!!!

If there is minus in reviews, I would give them that. Unprofessional customer service. I paid for the new subscription, but didn’t get the ID and password. When I contacted the customer care , their response was “what”, “pay where”, “ask your Father”. What kind customer care is this? They called me scammer. Lost my money and got abused by words.

Can someone please tell us if this company is still active. trying to reach them on phone and Whatsapp with no response for ages

Sivananthan subramaniyathas
20-27-26
90217832
Barclays Bank

Careful about this account don’t send any money for him he is scamming

Avoid avoid avoid this is a fraud company and scamming customers also they are stating on their website 24*7 support my foot they dont even answer the f***ing phone or whatsapp and they are biggest liers. Don't trust them.

Such a rude service- no courtesy, no care and such arrogance.

Very poor customer service. I asked a simple question about whether Malayalam channels were included in the Indian channel package. Instead of answering clearly, the responses were rude and dismissive. As a customer, it’s normal to confirm which language channels are available because India has many regional languages. A professional provider should be able to answer basic questions respectfully. I would not recommend this service based on the experience I had!

Very bad experience customer care with less knowledge they even didn't know how to behave

Rude Whatsapp message. Cannot read a typo or answer basic simple questions without being rude.4
[20:46, 12/01/2026] Nim: Hello. I am interested in getting Chitral TV for 2 android devices
[20:47, 12/01/2026] +44 7447 683351: There's no such a name
[20:48, 12/01/2026] Nim: Chitram TV
[20:48, 12/01/2026] Nim: or are you another company?
[20:49, 12/01/2026] +44 7447 683351: Are you a scam
[20:49, 12/01/2026] Nim: lol. looks like you are. Anyways. Thank you
[20:50, 12/01/2026] +44 7447 683351: Pretty sure you are a scam and acting like a customer
[20:50, 12/01/2026] +44 7447 683351: Find a better job
[20:50, 12/01/2026] +44 7447 683351: Good luck

I requested for a call and the person responded that he don't encourage calls. I then inquired about the 1 month package they had advertised in the website via whatsapp text message. The person assumed I was asking free service and started responding rudely. I said that is not the way he talks to customers. It then went into a verbal fight in whatsapp after which he abused me and blocked.

"I honestly never experienced such poor service. The response I received was extremely rude and unprofessional. I was honestly so frustrated that I almost used inappropriate language in here, but out of respect for the public platform, I’ve decided to keep my review respectful. I would not recommend Chitram TV to anyone. Please don’t waste your time."

found the contact number on the website and called it, but there was no answer. Later, I received a message asking who I was. I explained that I wanted to purchase a subscription for their TV service. The responses I received were rude and lacked any politeness. When I asked why the communication was so rude, I was told that this was their “procedure.”
The person then asked me to send a photo as proof of address. I requested to speak by phone, but he replied that I was wasting his time, called me a scammer, and blocked my number.
After reading online reviews, I discovered that many other customers had experienced the same behavior.
I now feel fortunate that I did not proceed with this company. The situation felt very suspicious, and the warning signs were quite obvious.

Poor customer service. Inquiries about how to join. So rude . Didn't care at all.

They are scammers and illegal in UK. Please stay away to avoid money lose.

Worst experience just now!! Trying to register for Chithram TV. No proper support available from start. They do not care about new customers and no proper guidance to them at all.

They are messaging without checking and saying we would have deleted the app and do not come and waste our time!! Such RUDE CUSTOMER SERVICE!! and blocks our number. No means to reach out to them for support. Not worth!!

Awful product, awful service, and shady review practices. Customers deserve honesty, not manipulation. Stay far away.

I enquired about their service and package on tv and the customer care representative called me scammer. This is the way they treat the new customer. Then he is asking me if i don't have any job then search a job. I think many would be having such experience with them. Horrible company. I would never recommend them to anyone.

My experience communicating with this seller on WhatsApp was disappointing. The tone of the responses felt rude and unprofessional, with incomplete replies that were often unclear. When I asked for a call to better understand, I was told to “write, I have work to do,” which I found dismissive and not respectful of a customer’s concerns. As customers, we expect clear communication and courteous service, and such tones are not appreciated. I hope this feedback helps improve future interactions.

I was interested in getting a subscription and contacted through what's app.
The message was 'get lost you idiot' for just asking them what the channels were in the package!!!!
I would never trust them, if that's the way they behave to a potential customer. I've passed this information on to my friends who are existing customers of theirs, who have decided to terminate the existing subscriptions and pass this information around.
I wish there is a zero star option.

Poor & rude customer support. I tried to check for Renewal and their response were rude. Looks like they are scamming people and try to sell different product.